The Expat Guide to Internet & Mobile in France | Selectra English Moving to France? We've Got You Covered
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Looking for a phone number or internet plan in France? Orange, SFR, Bouygues, and Free cover almost the entire country, with fibre available to millions of homes. A basic fibre optics offer starts at around €30/month, while low-cost options like Sosh or RED allow even cheaper, flexible, no-contract plans. Call customer service at +33 9 77 55 72 27 for English support, or compare deals online in minutes. Find the best way to get connected fast and save money.
🇫🇷 Just moved to France?
Let’s get your internet sorted: our English-speaking advisors can help you find and set up the right internet or mobile plan, 100% free of charge.
🇫🇷 Just moved to France?
Let’s get your internet sorted: our English-speaking advisors can help you find and set up the right internet or mobile plan, 100% free of charge.
What are the Telecom providers in France?
Main Providers: Orange, SFR, Bouygues, Free
The four main telecom providers in France (Orange, SFR, Bouygues Telecom and Free) dominate the mobile and internet market, collectively serving the vast majority of households. Each of them operates its own network infrastructure, ensuring wide coverage in urban areas and an increasing presence in rural regions.
These providers are also driving the deployment of fibre optics across France. With millions of homes now eligible for fibre, Orange, SFR, Bouygues, and Free invest heavily in expanding high-speed internet access to more municipalities every year, helping France reach its national broadband goals.
Beyond internet, all four providers offer a full range of mobile phone plans. While each has its own strengths (Orange for reliability, SFR for bundled services, Bouygues for competitive pricing, and Free for disruptive offers) they all compete closely to attract customers with innovative deals and improved coverage, contributing to a dynamic telecom market in France.
| Provider | Description | More info |
|---|---|---|
 | The largest provider, with extensive coverage and reliable infrastructure. | |
 | Offers a wide range of plans including internet + TV bundles. | |
 | Strong network coverage and competitive pricing. | |
 | Known for disruptive offers and inclusive TV options. |
The low-cost brands & MVNOs in the French Telecom market
In addition to the main providers, several low-cost brands and MVNOs offer affordable, flexible mobile and internet options. These include Sosh (Orange), RED by SFR (SFR), B&You (Bouygues Telecom), and a variety of smaller operators such as Lebara Mobile, Lycamobile, Prixtel, La Poste Mobile, Syma Mobile, YouPrice, and Cdiscount Mobile.
MVNOs (Mobile Virtual Network Operators) do not own their own network infrastructure. Instead, they rent capacity from one of the main operators (Orange, SFR, or Bouygues Telecom) to provide mobile services. This allows them to offer competitive prices and flexible plans without investing in costly network equipment.
These low-cost brands and MVNOs emerged in France after Free entered the market in 2011, disrupting prices and forcing the major operators to create more affordable, no-contract options. They are particularly popular with expats, students, and people who want simple, low-cost mobile solutions without long-term commitments.
| Provider | Parent provider | Description |
|---|---|---|
 | Orange | No-contract mobile and internet plans using Orange network, TV optional. Online customer service only. |
 | SFR | Flexible, no-contract plans with TV as an option. Online support only. |
 | Bouygues Telecom | Mobile-only, no-contract plans. Online support. |
 | Bouygues Telecom | Prepaid and no-contract mobile plans. |
 | Orange | Prepaid mobile services, often used for international calls. |
 | SFR | Flexible mobile plans with pay-as-you-go pricing. |
 | Bouygues Telecom | Affordable mobile & internet plans using Bouygues Telecom network. |
 | SFR | Low-cost prepaid and no-contract mobile plans. |
 | Orange | Budget mobile plans, mostly online. |
 | Bouygues Telecom | Affordable mobile plans using Bouygues network. |
 Forfait Lyca 100 Go 5G No contract |
Unlimited
Unlimited |
100 GB
5G |
See offer
Partner offer
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 Forfait Cdiscount 100Go 5G No contract |
Unlimited
Unlimited |
100 GB
5G |
See offer
Partner offer
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 Forfait B&You 80 Go 4G Autumn Edition No contract |
Unlimited
Unlimited |
80 GB
4G |
See offer
Partner offer
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Forfait Lyca M 200 Go 5G No contract |
Unlimited
Unlimited |
200 GB
5G |
See offer
Partner offer
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 Forfait NRJ Mobile 130Go 5G No contract |
Unlimited
Unlimited |
130 GB
5G |
See offer
Partner offer
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 Forfait RED 120Go 5G No contract |
Unlimited
Unlimited |
120 GB
5G |
Non-exhaustive selection of mobile plans, sorted by lowest price first.
👌 Talk to someone who gets it.
We’ve been there too: French contracts can be tricky. Our English-speaking team helps you compare or switch plans easily.
👌 Talk to someone who gets it.
We’ve been there too: French contracts can be tricky. Our English-speaking team helps you compare or switch plans easily.
How to choose a French mobile plan?
How to get a French phone number?
Getting a French phone number is one of the first steps when moving to France. You can choose between prepaid or post-paid plans, depending on the length of your stay and your usage needs. A French number allows you to make local calls, access mobile internet, and register for online services such as banking, transport, and apps.
Most subscriptions require a valid ID and proof of address, but some providers also allow foreigners to use alternative documents, especially for prepaid plans. You can subscribe directly in-store, online, or via a third-party reseller.
Key points to know:
- Prepaid SIMs are ideal for short-term stays or tourists.
- Post-paid plans offer more data and special services, such as EU roaming and international calls & texts.
- You can start with one plan and switch mobile providers later without losing your number.
💡 Pro-tip: Prepaid SIMs allow newcomers to start using mobile services immediately upon arrival, without waiting for contracts or paperwork. Then, they can choose to upgrade to a post-paid plan.
Prepaid SIM cards in France
Prepaid SIM cards are perfect if you want flexibility and control over your spending. You pay upfront for the minutes, texts, and data you intend to use, with no monthly contract. Prepaid SIMs are especially useful for tourists, students, or expats who haven't yet settled into a permanent address.
These SIMs can be topped up online, in stores, or via mobile apps, making them convenient for temporary residents. Some plans even include international calling options at competitive rates, which is helpful if you need to stay in touch with family or friends abroad.
Why choose a prepaid SIM:
- No long-term commitment or monthly bills.
- Easy to top up and manage.
- Flexible options suitable for short-term or low-usage needs.
Post-paid mobile deals for expats in France (2025)
For those planning to stay in France for an extended period, post-paid mobile plans are generally more convenient. They provide larger data allowances, free roaming in EU, and additional options like voicemail, entertainment packages, or international calls.
Today, most post-paid plans are contract-free, giving you the flexibility to change provider at any time and take advantage of new promotions and better deals. Only plans that include a discounted smartphone usually require a 24-month commitment.
Choosing the right plan depends on your usage patterns: whether you need high-speed internet for work, streaming, or frequent international calls. Many providers also offer bundles that combine mobile and broadband services, helping to reduce overall costs.
What to consider when choosing a post-paid plan:
- Monthly data allowance and speed.
- Contract flexibility and early termination fees.
- Extra features like mobile internet, international calls, or entertainment options.
💡 Pro-tip: Make sure your phone is GSM-compatible and unlocked before subscribing, so it works with any French SIM and gives you the freedom to switch plans if needed.
 Série Free 110Go 5G No contract |
Unlimited
Unlimited |
110 GB
5G |
See offer
Partner offer
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Forfait RED 120Go 5G No contract |
Unlimited
Unlimited |
120 GB
5G |
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Forfait B&You 120 Go 5G No contract |
Unlimited
Unlimited |
120 GB
5G |
See offer
Partner offer
|
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Forfait RED 250Go 5G No contract |
Unlimited
Unlimited |
250 GB
5G |
||
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Forfait B&You 200 Go 5G No contract |
Unlimited
Unlimited |
200 GB
5G |
See offer
Partner offer
|
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 Forfait Voyage 200Go 5G No contract |
Unlimited
Unlimited |
200 GB
5G |
See offer
Partner offer
|
Non-exhaustive selection of mobile plans, sorted by lowest price first.
Call an English-speaking Selectra advisor at +33 9 77 55 72 27 (Mon. to Fri. from 8 am to 9 pm and 9:30 am to 6:30 pm on Sat. and on Sun. 9 am to 5 pm) to help you sign up for a mobile phone plan.
Call an English-speaking Selectra advisor at +33 9 77 55 72 27 (Mon. to Fri. from 8 am to 9 pm and 9:30 am to 6:30 pm on Sat. and on Sun. 9 am to 5 pm) to help you sign up for a mobile phone plan.
Call an English-speaking Selectra advisor at +33 9 77 55 72 27 (Mon. to Fri. from 8 am to 9 pm and 9:30 am to 6:30 pm on Sat. and on Sun. 9 am to 5 pm) to help you sign up for a mobile phone plan.
Call an English-speaking Selectra advisor at +33 9 77 55 72 27 (Mon. to Fri. from 8 am to 9 pm and 9:30 am to 6:30 pm on Sat. and on Sun. 9 am to 5 pm) to help you sign up for a mobile phone plan.
What broadband & Internet options are available in France?
Setting up Internet service in France
Setting up home internet in France usually takes a bit of planning, especially if you've just moved in. Most households subscribe to what's called a "Box Internet", a package that combines broadband, a landline, and sometimes TV. You can sign up online, by phone, or in a physical store. The process typically involves:
- Checking your address for eligibility,
- Comparing and choosing a plan
- Booking an installation (if necessary)
Once you've signed up, installation times vary depending on the technology available at your home:
- Fibre optics: if the property already has a fibre socket (prise fibre), activation can be quick. But if a technician visit is needed, expect 1 to 3 weeks depending on his availability and whether any minor works are required.
- ADSL: almost all homes are eligible since it uses the old copper telephone line, but this network is gradually being phased out. Activation typically takes a few days once the line is ready.
- 4G/5G box: no installation required; you simply insert the SIM card and plug it in. It's ideal while waiting for a fibre connection or for temporary stays, as these are usually no-contract offers.
💡 Good to know: Some providers allow you to order a free pocket WiFi as a backup connection while your fibre installation is in progress so you don't have to stay offline during the transition.
Internet in France: Fibre vs ADSL vs 4G/5G box vs Satellite Internet
In France, you can connect to the Internet through several technologies, each with its pros and cons depending on your location, budget, and needs. While fibre is now the gold standard, other solutions remain relevant in rural or temporary setups.
Fibre is becoming available in most French cities and towns, but if you're in a rural area, a 4G/5G box or satellite can be an excellent alternative while waiting for fibre rollout.
Check you eligibility by typing your address below:
Type your adress
💡 Good to know: France is progressively shutting down the ADSL network. The copper lines will disappear by 2030, so switching to fibre or another modern solution is strongly recommended when available.
| Connection type | Average Speed | Coverage (% of territory) | Installation | Ideal for | What you should know |
|---|---|---|---|---|---|
| Fibre optics | 8 Gbps | 92.62% | May require technician visit (1–3 weeks if socket not installed) | Most users, families, heavy streamers | Best performance and reliability |
| ADSL/VDSL | 20 Mbps | 100% | Uses existing phone line | Homes without fibre yet | Gradual shutdown of copper network by 2030, slower speeds |
| 4G/5G Box | 1.5 Gbps | >96% | Plug-and-play | Temporary stays, renters, no fixed line | Uses mobile network, more expensive than most fibre plans |
| Satellite | 260 Mbps | 100% | Requires satellite dish installation | Remote areas without fibre, ADSL or mobile coverage | New generation (like Starlink) offers low latency |
Updated on 30 october of 2025
RED Box Fibre No contract |
1 Gbit/s
WiFi 5 |
Not included
|
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Boîte Sosh Fibre No contract |
2 Gbit/s
WiFi 7 |
Not included
|
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Livebox Fibre Commitment 12 months |
2 Gbit/s
WiFi 7 |
200
channels |
|
||
Freebox Pop Fibre No contract |
5 Gbit/s
WiFi 7 |
300
channels |
|
||
Box SFR Fibre Power S Commitment 12 months |
1 Gbit/s
WiFi 6 |
160
channels |
|
Non-exhaustive selection of internet offers, sorted by value for money
Your shortcut to French telecom plans
Skip the French forms and hold music: our advisors can handle the setup for you in a few minutes. Call our English-speaking team today!
👌 Your shortcut to French Internet & mobile plans.
Skip the French forms and hold music: our advisors can handle the setup for you in a few minutes. Call our English-speaking team today!
Internet for second or holiday homes
If you own a holiday home or spend only part of the year in France, setting up an Internet connection can be tricky, especially if you don't want to pay all year for a service you rarely use.
Since suspending a broadband subscription is no longer possible, the best approach is to choose a low-cost or flexible option that minimizes monthly and cancellation costs.
Best options for occasional use:
- Low-cost fibre or ADSL plans (for example RED by SFR, Sosh): affordable and no long-term commitment, but note that even no-contract plans still come with fixed termination fees (usually €50–60).
- 4G/5G box: plug-and-play, ideal for seasonal use or if the property isn't fibre-ready.
- Mobile router + SIM card: buy a 4G/5G router and use a second SIM card from your mobile plan or a dedicated data SIM. Some providers even offer specific "data-only" plans for this purpose.
💡 Good to know: A 4G/5G router is often the simplest and most cost-efficient solution for secondary residences. No technician visit, no cancellation fees, and you can take it anywhere in France.
Get Internet for your Second Home in France
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Get Internet for your Second Home in France
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Included Services in French Internet Plans
Most French broadband packages include more than just an Internet connection. The majority are "triple play" offers, combining:
- Internet access (fibre, ADSL, or 4G/5G box)
- Landline phone service, usually with unlimited calls to French and international numbers
- TV service, offering dozens or even hundreds of digital channels
If you're looking for an all-in-one home entertainment setup, premium Internet plans often include extras such as streaming subscriptions or advanced Wi-Fi gear.
For example: The Freebox Ultra comes with unlimited access to Netflix, Amazon Prime Video, Disney+, and Universal+. The SFR Box Premium offers a 9-month access to Netflix and HBO Max, as well as high-speed Internet. These comprehensive bundles suit users who want everything (Internet, TV, and streaming) in a single plan.
On the other hand, low-cost plans are designed for simplicity and flexibility. Brands like RED by SFR, Sosh, or Free's entry-level offers typically focus on Internet-only packages. TV isn't always included by default but can usually be added as an optional feature for a small monthly fee, ideal if you mainly stream content online.
How to save with Internet + Mobile bundles in France
Many French providers offer bundled deals combining home Internet and mobile plans, known as "box + mobile" offers. These packages let you manage both services under one account with a single bill, unified customer service, and often, extra perks.
Key advantages of Internet + Mobile bundles:
- Monthly discounts on your mobile plan or broadband subscription
- Extra mobile data or shared data between multiple lines
- Family benefits, like additional SIM cards at reduced rates
- Simplified management, with one provider and one bill for all services
- Exclusive perks, such as premium customer support or device offers
Bundles are particularly convenient for newcomers and families who want a simple, cost-efficient setup. They can help you save money while ensuring consistent service quality across both Internet and mobile.
💡 Good to know: Before signing up, take time to compare bundle deals with standalone offers. Low-cost brands may still be cheaper even without combined discounts, especially if you don't need multiple lines or premium extras.
How to cancel your mobile or internet plan
Cancelling your mobile or Internet plan in France is straightforward, thanks to recent regulations that allow for online cancellations. Since June 1, 2023, all providers must offer a "3-click" online cancellation process for contracts concluded electronically.
Steps to cancel your plan:
- Access your account: Log in to your provider's customer portal.
- Navigate to cancellation: Locate the cancellation section, often found under "My Account" or "Manage Subscription".
- Confirm cancellation: Follow the prompts to complete the cancellation process.
If your contract includes rented equipment (router, TV box...), you must return it as specified in your contract. You will receive all the instructions by e-mail. By following these steps, you can efficiently cancel your mobile or Internet plan in France, ensuring a smooth transition whether you're relocating or changing providers.
While extremely rare, you may sometimes run into serious problems with your Internet or phone provider. Our guide to making a complaint about internet/mobile service in France explains step-by-step what to do.
💡 Good to know
Contracts with a commitment period may include early termination fees if you cancel before the end of the contract period. However, certain situations, such as moving abroad (for example, returning to your home country), can exempt you from these fees. In these cases, especially if you don't wish to keep your French number, a formal cancellation letter is usually required to complete the process.
Find the contact details on our pages and find out how to contact each operator's customer service: SFR, Orange, Bouygues, Free mobile.
LET SELECTRA HELP MAKE CANCELLING SIMPLE!
Find a free Cancellation Letter template in French. Do you want to change operator and be guided through this process? Contact Selectra free of charge on +33 9 77 55 72 27 .
LET SELECTRA HELP MAKE CANCELLING SIMPLE!
Find a free Cancellation Letter template in French. Do you want to change operator and be guided through this process? Contact Selectra free of charge on
+33 9 77 55 72 27
LET SELECTRA HELP MAKE CANCELLING SIMPLE!
Find a free Cancellation Letter template in French. Do you want to change operator and be guided through this process? Ask for a free callback!
LET SELECTRA HELP MAKE CANCELLING SIMPLE!
Find a free Cancellation Letter template in French. Do you want to change operator and be guided through this process? Contact Selectra free of charge on
+33 9 77 55 72 27