Broadband and phone deals in France

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telecom in france

Looking for a Mobile Phone or Internet Plan in France?

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telecom in france

Looking for a Mobile Phone or Internet Plan in France?

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Getting connected and being able to communicate is important when you move to any new country, and France is no different. There's a wide choice of mobile and internet offers, with or without a contract, in France. Find out all you need to know about fibre or ADSL plans, with landline included and sometimes television, and find the mobile deal, that suits you best.

What are the Telecom companies in France?

What are the four main Telecom providers in France ?

 

The four main providers in the mobile phone and Internet markets in France are Orange, SFR, Bouygues Telecom and Free. All four providers offer both internet and mobile phone plans. In France, internet plans are called "Box internet" and always come with a fixed telephone line. Television is an option that can be added, but some operators, such as SFR or Free, systematically include it in their basic plans.

All four providers have their own phone and internet infrastructure, and coverage is fairly similar. 

Orange

SFR

Bouygues Telecom

Free

The low-cost brands in the French Telecom industry

The four main providers also operate low-cost brands or offshoots : 

B&You (Bouygues Telecom)

Red by SFR (SFR)

Sosh (Orange)

Orange's low-cost brand, Sosh, and SFR's low-cost brand, RED by SFR, offer contract-free mobile phone and internet plans with TV as an option. Customer service is available online only.

Regarding Bouygues, its low-cost brand, B&You (Bouygues Telecom) only offers no-commitment mobile plans. The brand offers an online-based customer service as well.

These low-cost brands were all launched in 2011 in response to Free's arrival on the telecoms market.

There are also MVNOs, small operators that rely on the network of one of the main operators : 

  • Auchan Telecom (Bouygues Telecom)
  • Cdiscount (Bouygues Telecom)
  • Coriolis (SFR)
  • La Poste Mobile (SFR)
  • Lebara Mobile (Bouygues Telecom)
  • NRJ Mobile (Bouygues Telecom)
  • Prixtel (SFR)
  • Syma Mobile (SFR)

Compare mobile Phone deals in France

 

French Mobile Phones deals

Getting a French phone number is one of the first things you will need to do when you arrive in France. Learn how to get a mobile phone in France in our guide.

Mobile offers available on 15/07/2024
Offer Included services Price
free
Forfait Série Free 160Go
Valid on 05/07/2024
  •  160 Go data 4G in France
  • Unlimited calls /SMS/MMS
  • 20 Go in EU/DOM
  • No contract
€10.99/mois for 12 months
Then €19.99/month
Subscribe online
bouygues
Forfait Bouygues 20Go 5G
Valid on 12/07/2024
  •  20 Go data 5G in France
  • Unlimited calls /SMS/MMS
  • 20 Go in EU/DOM
  • 12-month contract
€11.99/month
📞 09 77 55 72 27 Free Callback
bouygues
Série spéciale B&You 150 Go 5G
Valid on 12/07/2024
  •  150 Go data 5G in France
  • Unlimited calls /SMS/MMS
  • 35 Go in EU/DOM
  • No contract
€11.99/month
Subscribe online
bouygues
Série spéciale B&You 300 Go 5G
Valid on 12/07/2024
  •  300 Go data 5G in France
  • Unlimited calls /SMS/MMS
  • 35 Go in EU/DOM
  • No contract
€14.99/month
Subscribe online
sfr
Forfait SFR 20 Go 5G
Valid on 05/07/2024
  •  20 Go data 5G in France
  • Unlimited calls /SMS/MMS
  • 20 Go in EU/DOM
  • No contract
€15.99/month
📞 09 77 55 72 27 Free Callback
orange
Forfait Orange 100Go 5G
Discount until 21/08/2024
  •  100 Go data 5G in France
  • Unlimited calls /SMS/MMS
  • 100 Go in EU/DOM
  • English-speaking customer support
  • No contract
€16.99/mois for 6 months
Then €31.99/month
Subscribe online
orange
Forfait Orange 2h 20Go
Discount until 21/08/2024
  •  20 Go data 4G in France
  • 2h calls /SMS/MMS
  • 20 Go in EU/DOM
  • English-speaking customer support
  • No contract
€16.99/mois for 6 months
Then €19.99/month
Subscribe online
free
Forfait Free 300 Go 5G
Valid on 05/07/2024
  •  300 Go data 5G in France
  • Unlimited calls /SMS/MMS
  • 35 Go in EU/DOM
  • No contract
€19.99/month
Subscribe online
bouygues
Série spéciale 130Go 5G
Valid on 12/07/2024
  •  130 Go data 5G in France
  • Unlimited calls /SMS/MMS
  • 50 Go in EU/DOM
  • No contract
€19.99/month
📞 09 77 55 72 27 Free Callback
sfr
Forfait SFR 200 Go 5G
Valid on 05/07/2024
  •  200 Go data 5G in France
  • Unlimited calls /SMS/MMS
  • 100 Go in EU/DOM
  • No contract
€19.99/month
📞 09 77 55 72 27 Free Callback

Unlocking Your Mobile Phone to Use in France

phone computer

French cell phones, like the rest of Europe, operate on the GSM cellular network. Whether you are just visiting France or settling in the country, unlocking your phone and ensuring it's GSM compatible so that you can use it in France with a French SIM card is a handy and cost-efficient means of communication.

Find out how and why to unlock your phone to use in France in our guide.

French Prepaid Phones

 

If you don't have a phone that you can use in France, you may find it worthwhile purchasing a cheap, pay-as-you-go phone that you can use in the country. Prepaid phones can be invaluable for short stays, but if you're staying in France for an extended period of time, you are probably better off with a phone plan (forfait).

Our guide explains everything you need to know about using prepaid phones in France.

French Mobile Phone Plans

So you've decided to sign up for a French mobile phone plan. But which type of plan, and which supplier should you choose? Our guide to mobile phone plan options in France explains the various types of plans available, their advantages and disadvantages, and is full of other helpful tips for choosing the right plan that meets your needs.

Learn about calling to and from France in our ultimate guide to calling in France

Cancelling a Mobile Phone Plan in France

Whether you're cancelling to change providers, or because you are leaving the country, you may need help with the formalities in French.

Find out how to cancel a mobile phone plan in France in our guide.

What are the best internet deals?

 
 

Setting Up Internet Service in France

If yomodemu are moving to a new home in France, it's very likely that you will want to set up Internet service. Telecommunications providers in France offer Internet packages (often known as a box) that systematically include Internet + a fixed telephone line. Television is always included with SFR and Free. 

Fibre optics is the main internet technology in France. 37 million homes in France are eligible for fibre optics, available in 30000 municipalities. Optical fibre provides a very high-speed internet connection with downstream speeds of up to 8 Gbit/s vs 20 Mbit/s with an ADSL line.

Find out what you need to do to get online in France, and take a quick and free Internet speed test to find out how fast your connection to the Internet really is.

 

Sign up for a French broadband plan today!Call our English-speaking customer service line at 09 77 55 72 27 (Monday to Friday, from 8 am to 9 pm and 9:30 am to 6:30 pm on Saturdays and on Sundays 9 am to 5 pm) or ask for a free callback to get help to subscribe to an internet contract that will suit your needs and budget - it's free!

Fibre internet offers available on 15/07/2024
Offer Included services Price
sosh
Boîte Sosh Fibre
Valid on 27/06/2024
  •  Up to 300 Mbit/s in down speed
  •  Up to 300 Mbit/s in up speed
  •  Free calls to fixed lines
  •  No contract
€15.99/month for 6 months
Then €30.99/month
📞  +33 9 77 55 72 27

Subscribe online Subscribe online

 Free Callback
orange
Série Spéciale Just Livebox
Discount until 21/08/2024
  •  Up to 400 Mbit/s in down speed
  •  Up to 400 Mbit/s in up speed
  •  Free calls to fixed lines
  •  12-month contract
  •  English helpline
€19.99/month for 6 months
Then €33.99/month
📞  +33 9 77 55 72 27

Subscribe online Subscribe online

 Free Callback
bouygues
Bbox Fit Fibre
Valid on 05/07/2024
  •  Up to 400 Mbit/s in down speed
  •  Up to 400 Mbit/s in up speed
  •  Free calls to fixed lines
  •  12-month contract
€19.99/month for 12 months
Then €32.99/month
📞  +33 9 77 55 72 27 Subscribe online

 Free Callback
orange
Livebox Fibre
Discount until 21/08/2024
  •  Up to 500 Mbit/s in down speed
  •  Up to 500 Mbit/s in up speed
  •  180 included TV channels
  •  Free calls to fixed lines
  •  12-month contract
  •  English helpline
€24.99/month for 6 months
Then €42.99/month
📞  +33 9 77 55 72 27

Subscribe online Subscribe online

 Free Callback
red
RED Box Fibre
Valid on 27/06/2024
  •  Up to 500 Mbit/s in down speed
  •  Up to 500 Mbit/s in up speed
  •  Free calls to fixed + mobile lines
  •  No contract
€24.99/month
📞  +33 9 77 55 72 27 Subscribe online

 Free Callback
bouygues
Bbox Série limitée Fibre
Valid on 05/07/2024
  •  Up to 1 Gbit/s in down speed
  •  Up to 700 Mbit/s in up speed
  •  180 included TV channels
  •  Free calls to fixed lines
  •  No contract
€29.99/month
📞  +33 9 77 55 72 27 Subscribe online

 Free Callback
sfr
Box Fibre Starter
Valid on 05/07/2024
  •  Up to 1 Gbit/s in down speed
  •  Up to 700 Mbit/s in up speed
  •  160 included TV channels
  •  Free calls to fixed lines
  •  12-month contract
€29.99/month
📞  +33 9 77 55 72 27 Subscribe online

 Free Callback
free
Freebox Pop Fibre
Valid on 05/07/2024
  •  Up to 5 Gbit/s in down speed
  •  Up to 700 Mbit/s in up speed
  •  230 included TV channels
  •  Free calls to fixed + mobile lines
  •  No contract
€29.99/month for 12 months
Then €39.99/month
Subscribe online

 

Getting Internet for a Second/Holiday Home in France

France is a great place to spend your holidays. Whether you're at the seaside, in the mountains or in the countryside, your stay is much more comfortable, when you have access to the internet.

Find out what your best options are for Internet when you have a holiday or second home in France.

What are the options other than fibre optics?

ADSL offers

Internet service providers are still offering ADSL subscriptions, although the network is being closed down. Here are the key dates to remember for the closure of the ADSL network:

  • 2025: 100% of the French territory eligible for fibre optics
  • 2026: xDSL offers cease to be sold in France 
  • 2030: closure of the copper network (ADSL, VDSL, SDSL)

4G box or 5G box

For people living in areas not eligible for fibre optics and poorly served by ADSL, it is also possible to subscribe to a 4G box or 5G box, provided you have access to a good-quality 4G/5G network.

4G et 5G internet offers available on 15/07/2024
Offer Included services Price
free
Box 4G+ Free
Valid on 05/07/2024
  •  Up to 320 Mbit/s in down speed
  •  Up to 50 Mbit/s in up speed
  •  Monthly data : 300 Go
  •  No contract
€29.99/month
Subscribe online
sfr
Box 4G+ de SFR
Valid on 05/07/2024
  •  Up to 300 Mbit/s in down speed
  •  Up to 50 Mbit/s in up speed
  •  Unlimited data
  •  Free calls to fixed + mobile lines
  •  No contract
€36.99/month
📞  +33 9 77 55 72 27 Subscribe online

 Free Callback
bouygues
4G Box Bouygues
Valid on 05/07/2024
  •  Up to 220 Mbit/s in down speed
  •  Up to 38 Mbit/s in up speed
  •  Unlimited data
  •  No contract
€37.99/month
📞  +33 9 77 55 72 27 Subscribe online

 Free Callback
orange
Box 4G Home
Valid on 12/07/2024
  •  Up to 300 Mbit/s in down speed
  •  Up to 50 Mbit/s in up speed
  •  Monthly data : 200 Go
  •  No contract
  •  English helpline
€38.99/month
Subscribe online
bouygues
5G Box Bouygues
Valid on 05/07/2024
  •  Up to 1100 Mbit/s in down speed
  •  Up to 58 Mbit/s in up speed
  •  Unlimited data
  •  No contract
€40.99/month
📞  +33 9 77 55 72 27 Subscribe online

 Free Callback
orange
Box 5G Home
Valid on 12/07/2024
  •  Up to 1 Gbit/s in down speed
  •  Up to 100 Mbit/s in up speed
  •  Monthly data : 200 Go
  •  No contract
  •  English helpline
€42.99/month
Subscribe online

Satellite plans

Satellite Internet is another option if you live in a rural area in France. 

There are several satellite internet providers in France:

  • Nordnet (an Orange subsidiary)
  • Starlink
  • SkyDSL
  • Numérisat

You also need to purchase a satellite kit. For example, the satellite to buy for Nordnet offers, costs €299 (or €0 if your home qualifies for government aid) or €8/month to rent.

Learn more about it and how much it costs in our guide to satellite internet in France.

Satellite internet offers available on 15/07/2024
Offer Included services Price
nordnet
Offre satellite Neosat Vital
Valid on 27/06/2024
  •  Up to 100 Mbit/s in down speed
  •  Up to 5 Mbit/s in up speed
  •  Limited calls
  •  No contract
€34.9/month for 6 months
Then €39.9/month
📞  +33 9 77 55 72 27 Subscribe online

 Free Callback
nordnet
Offre satellite Neosat Idéal
Valid on 27/06/2024
  •  Up to 150 Mbit/s in down speed
  •  Up to 5 Mbit/s in up speed
  •  Free calls to fixed + mobile lines
  •  12-month contract
€44.9/month for 6 months
Then €54.9/month
📞  +33 9 77 55 72 27 Subscribe online

 Free Callback
orange
Offre Satellite Orange
Valid on 12/07/2024
  •  Up to 200 Mbit/s in down speed
  •  Up to 15 Mbit/s in up speed
  •  Free calls to fixed + mobile lines
  •  12-month contract
  •  English helpline
€49.99/month
Subscribe online
nordnet
Offre satellite Neosat Ultra
Valid on 27/06/2024
  •  Up to 200 Mbit/s in down speed
  •  Up to 5 Mbit/s in up speed
  •  Free calls to fixed + mobile lines
  •  12-month contract
€64.9/month for 6 months
Then €79.9/month
📞  +33 9 77 55 72 27 Subscribe online

 Free Callback

Cancelling or changing an Internet or Phone Plan in France

Whether you're cancelling to change providers, or because you are leaving the country, you may need advice on how to complete the formalities in French.

Find out how to cancel an Internet (+mobile) plan or how to cancel a single mobile plan in France in our guides. If you simply want to change your provider, find out how to do so in our guide on switching Internet providers.

Which services are included with broadband deals in France?

Is Landline included with broadband?

Landline is included with broadband plans in France. An ADSL subscription requires a fixed telephone line whereas this is no longer necessary for a fibre optics connection. Our guide explains how to set up your fixed telephone line in France.

Is Television included with internet plan in France?

Most of the time, television is included with internet plans in France. However, you can perfectly find internet plans without television if you don't need it. 

There are in fact several types of offer: 

  • Dual Play offers with Internet and a fixed telephone line
  • Triple Play offers with Internet, a fixed telephone line and television
  • Quadruple Play offers with Internet, a fixed telephone line, television and a mobile plan

Dual Play offers are the cheapest ones as they don't include TV. Sosh (La Boîte Sosh at €15.99), RED by SFR (Red Box at €24.99), Bouygues (Bbox Fit from €19.99) and Orange (Just Livebox from €19.99) sell Dual Play offers. SFR and Free only sell internet plans with TV services included.

Our handy guide outlines the basics of television in France, including how to find English and American TV in France.

Are phone and internet bundles available in France?

All main operators sell Internet + mobile bundles. Bundling your mobile and internet subscriptions can save you money on your monthly bills. 

Orange, SFR, Bouygues, Free offer this type of Internet + mobile bundles, customisable to suit your budget and needs. Phone and internet bundles give access to a discount of up to €15 per month on the mobile plan. 

The low-cost brands Sosh and Red by SFR don't exactly offer this type of package. They still allow you to subscribe to both a mobile package and an internet plan. However, there is no discount on the mobile plan with these operators, if you subscribe to a bundle offer, since prices are already low.

Contacting French internet providers and mobile operators

How do I contact telecom operators?

There are several ways to contact operators: by phone, online via chat or social networks or in-store. 

Find the contact details on our pages and find out how to contact each operator's customer service: SFR, Orange, Bouygues, Free mobile.

How to Write a Cancellation Letter

One of the most fundamental steps to cancelling your internet or mobile phone plan is writing a cancellation letter. For those who are uncomfortable communicating in French, our guide to the cancellation letter has got you covered - complete with a free letter template!

Making a Complaint

While extremely rare, sometimes you may run into serious problems with your Internet or phone provider. Our guide to making a complaint about internet/mobile service in France explains step-by-step what to do.