Orange is currently the only Internet service provider that allows you to use your foreign number (European numbers only) during the subscription process.
Broadband and phone deals in France
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Looking for a Mobile Phone or Internet Plan in France?
Our English-speaking advisors will help you compare, subscribe and save on your Mobile Phone or Internet Plan:
Getting connected and being able to communicate is important when you move to any new country, and France is no different. There's a wide choice of mobile and internet offers, with or without a contract, in France. Find out all you need to know about fibre or ADSL plans, with landline included and sometimes television, and find the mobile deal, that suits you best.
What are the Telecom companies in France?
What are the four main Telecom providers in France ?
The four main providers in the mobile phone and Internet markets in France are Orange, SFR, Bouygues Telecom and Free. All four providers offer both internet and mobile phone plans. In France, internet plans are called "Box internet" and always come with a fixed telephone line. Television is an option that can be added, but some operators, such as SFR or Free, systematically include it in their basic plans.
All four providers have their own phone and internet infrastructure, and coverage is fairly similar.
Orange
SFR
Bouygues Telecom
Free
The low-cost brands in the French Telecom industry
The four main providers also operate low-cost brands or offshoots :
B&You (Bouygues Telecom)
Red by SFR (SFR)
Sosh (Orange)
Orange's low-cost brand, Sosh, and SFR's low-cost brand, RED by SFR, offer contract-free mobile phone and internet plans with TV as an option. Customer service is available online only.
Regarding Bouygues, its low-cost brand, B&You (Bouygues Telecom) only offers no-commitment mobile plans. The brand offers an online-based customer service as well.
These low-cost brands were all launched in 2011 in response to Free's arrival on the telecoms market.
There are also MVNOs, small operators that rely on the network of one of the main operators :
Getting a French phone number is one of the first things you will need to do when you arrive in France. Learn how to get a mobile phone in France in our guide.
Call an English-speaking Selectra advisor at +33 9 77 55 72 27 (Mon. to Fri. from 8 am to 9 pm and 9:30 am to 6:30 pm on Sat. and on Sun. 9 am to 5 pm) to help you sign up for a mobile phone plan.
Call an English-speaking Selectra advisor at +33 9 77 55 72 27 (Mon. to Fri. from 8 am to 9 pm and 9:30 am to 6:30 pm on Sat. and on Sun. 9 am to 5 pm) to help you sign up for a mobile phone plan.
Call an English-speaking Selectra advisor at +33 9 77 55 72 27 (Mon. to Fri. from 8 am to 9 pm and 9:30 am to 6:30 pm on Sat. and on Sun. 9 am to 5 pm) to help you sign up for a mobile phone plan.
Call an English-speaking Selectra advisor at +33 9 77 55 72 27 (Mon. to Fri. from 8 am to 9 pm and 9:30 am to 6:30 pm on Sat. and on Sun. 9 am to 5 pm) to help you sign up for a mobile phone plan.
French cell phones, like the rest of Europe, operate on the GSM cellular network. Whether you are just visiting France or settling in the country, unlocking your phone and ensuring it's GSM compatible so that you can use it in France with a French SIM card is a handy and cost-efficient means of communication.
If you don't have a phone that you can use in France, you may find it worthwhile purchasing a cheap, pay-as-you-go phone that you can use in the country. Prepaid phones can be invaluable for short stays, but if you're staying in France for an extended period of time, you are probably better off with a phone plan (forfait).
So you've decided to sign up for a French mobile phone plan. But which type of plan, and which supplier should you choose? Our guide to mobile phone plan options in France explains the various types of plans available, their advantages and disadvantages, and is full of other helpful tips for choosing the right plan that meets your needs.
If you are moving to a new home in France, it's very likely that you will want to set up Internet service. Telecommunications providers in France offer Internet packages (often known as a box) that systematically include Internet + a fixed telephone line. Television is always included with SFR and Free.
Fibre optics is the main internet technology in France. 37 million homes in France are eligible for fibre optics, available in 30000 municipalities. Optical fibre provides a very high-speed internet connection with downstream speeds of up to 8 Gbit/s vs 20 Mbit/s with an ADSL line.
Find out what you need to do to get online in France, and take a quick and free Internet speed test to find out how fast your connection to the Internet really is.
Sign up for a French broadband plan today!Call our English-speaking customer service line at 09 77 55 72 27 (Monday to Friday, from 8 am to 9 pm and 9:30 am to 6:30 pm on Saturdays and on Sundays 9 am to 5 pm) or ask for a free callback to get help to subscribe to an internet contract that will suit your needs and budget - it's free!
Getting Internet for a Second/Holiday Home in France
France is a great place to spend your holidays. Whether you're at the seaside, in the mountains or in the countryside, your stay is much more comfortable, when you have access to the internet.
Find out what your best options are for Internet when you have a holiday or second home in France.
What are the options other than fibre optics?
ADSL offers
Internet service providers are still offering ADSL subscriptions, although the network is being closed down. Here are the key dates to remember for the closure of the ADSL network:
2025: 100% of the French territory eligible for fibre optics
2026: xDSL offers cease to be sold in France
2030: closure of the copper network (ADSL, VDSL, SDSL)
4G box or 5G box
For people living in areas not eligible for fibre optics and poorly served by ADSL, it is also possible to subscribe to a 4G box or 5G box, provided you have access to a good-quality 4G/5G network.
You also need to purchase a satellite kit. For example, the satellite to buy for Nordnet offers, costs €299 (or €0 if your home qualifies for government aid) or €8/month to rent.
Cancelling or changing an Internet or Phone Plan in France
Whether you're cancelling to change providers, or because you are leaving the country, you may need advice on how to complete the formalities in French.
Which services are included with broadband deals in France?
Is Landline included with broadband?
Landline is included with broadband plans in France. An ADSL subscription requires a fixed telephone line whereas this is no longer necessary for a fibre optics connection. Our guide explains how to set up your fixed telephone line in France.
Is Television included with internet plan in France?
Most of the time, television is included with internet plans in France. However, you can perfectly find internet plans without television if you don't need it.
There are in fact several types of offer:
Dual Play offers with Internet and a fixed telephone line
Triple Play offers with Internet, a fixed telephone line and television
Quadruple Play offers with Internet, a fixed telephone line, television and a mobile plan
Dual Play offers are the cheapest ones as they don't include TV. Sosh (La Boîte Sosh at €24.99), RED by SFR (Red Box at €19.99), Bouygues (Bbox Fit from €28.99) and Orange (Just Livebox from €19.99) sell Dual Play offers. SFR and Free only sell internet plans with TV services included.
Our handy guide outlines the basics of television in France, including how to find English and American TV in France.
Are phone and internet bundles available in France?
All main operators sell Internet + mobile bundles. Bundling your mobile and internet subscriptions can save you money on your monthly bills.
Orange, SFR, Bouygues, Free offer this type of Internet + mobile bundles, customisable to suit your budget and needs. Phone and internet bundles give access to a discount of up to €15 per month on the mobile plan.
The low-cost brands Sosh and Red by SFR don't exactly offer this type of package. They still allow you to subscribe to both a mobile package and an internet plan. However, there is no discount on the mobile plan with these operators, if you subscribe to a bundle offer, since prices are already low.
Contacting French internet providers and mobile operators
How do I contact telecom operators?
There are several ways to contact operators: by phone, online via chat or social networks or in-store.
Find the contact details on our pages and find out how to contact each operator's customer service: SFR, Orange, Bouygues, Free mobile.
How to Write a Cancellation Letter
One of the most fundamental steps to cancelling your internet or mobile phone plan is writing a cancellation letter. For those who are uncomfortable communicating in French, our guide to the cancellation letter has got you covered - complete with a free letter template!