Broadband and phone deals in France

Looking for a Mobile Phone or Internet Plan in France?

Our English-speaking advisors will help you compare, subscribe and save on your Mobile Phone or Internet Plan:

+339 77 55 72 27 OR

Looking for a Mobile Phone or Internet Plan in France?

Our call-center is currently closed. Our English-speaking advisors will help you compare, subscribe and save on your Mobile Phone or Internet Plan:

+339 77 55 72 27 

Getting connected and being able to communicate is important when you move to any new country, and France is no different. There's a wide choice of mobile and internet offers, with or without a contract, in France. Find out all you need to know about fibre or ADSL plans, with landline included and sometimes television, and find the mobile deal, that suits you best.

What are the Telecom companies in France?

What are the four main Telecom providers in France ?

The four main providers in the mobile phone and Internet markets in France are Orange, SFR, Bouygues Telecom and Free. All four providers offer both internet and mobile phone plans. In France, internet plans are called "Box internet" and always come with a fixed telephone line. Television is an option that can be added, but some operators, such as SFR or Free, systematically include it in their basic plans.

All four providers have their own phone and internet infrastructure, and coverage is fairly similar. 

Orange	SFR	Bouygues Telecom	Free

The low-cost brands in the French Telecom industry

The four main providers also operate low-cost brands or offshoots : 

B&You (Bouygues Telecom)	Red by SFR (SFR)	Sosh (Orange)

Orange's low-cost brand, Sosh, and SFR's low-cost brand, RED by SFR, offer contract-free mobile phone and internet plans with TV as an option. Customer service is available online only.

Regarding Bouygues, its low-cost brand, B&You (Bouygues Telecom) only offers no-commitment mobile plans. The brand offers an online-based customer service as well.

These low-cost brands were all launched in 2011 in response to Free's arrival on the telecoms market.

There are also MVNOs, small operators that rely on the network of one of the main operators : 

• Auchan Telecom (Bouygues Telecom)
• Cdiscount (Bouygues Telecom)
• Coriolis (SFR)
• La Poste Mobile (SFR)
• Lebara Mobile (Bouygues Telecom)
• NRJ Mobile (Bouygues Telecom)
• Prixtel (SFR)
• Syma Mobile (SFR)

Compare mobile Phone deals in France

French Mobile Phones deals

Getting a French phone number is one of the first things you will need to do when you arrive in France. Learn how to get a mobile phone in France in our guide.

Call an English-speaking Selectra advisor at +33 9 77 55 72 27 (Mon. to Fri. from 8 am to 9 pm and 9:30 am to 6:30 pm on Sat. and on Sun. 9 am to 5 pm) to help you sign up for a mobile phone plan. 

+33 9 77 55 72 27

Call an English-speaking Selectra advisor at +33 9 77 55 72 27 (Mon. to Fri. from 8 am to 9 pm and 9:30 am to 6:30 pm on Sat. and on Sun. 9 am to 5 pm) to help you sign up for a mobile phone plan. 

+33 9 77 55 72 27

Call an English-speaking Selectra advisor at +33 9 77 55 72 27 (Mon. to Fri. from 8 am to 9 pm and 9:30 am to 6:30 pm on Sat. and on Sun. 9 am to 5 pm) to help you sign up for a mobile phone plan. 

+33 9 77 55 72 27

Call an English-speaking Selectra advisor at +33 9 77 55 72 27 (Mon. to Fri. from 8 am to 9 pm and 9:30 am to 6:30 pm on Sat. and on Sun. 9 am to 5 pm) to help you sign up for a mobile phone plan. 

+33 9 77 55 72 27

Mobile offers available on 29/09/2024

Offer	Included services	Price
Série Free 160Go 5G Valid on 13/09/2024	160 Go data 5G in France Unlimited calls /SMS/MMS 20 Go in EU/DOM No contract	€11.99/mois for 12 months Then €19.99/month Subscribe online
Forfait Bouygues 20Go 5G Valid on 13/09/2024	20 Go data 5G in France Unlimited calls /SMS/MMS 20 Go in EU/DOM 12-month contract	€11.99/month 📞 09 77 55 72 27 Free Callback
Série spéciale B&You 150 Go 5G Valid on 13/09/2024	150 Go data 5G in France Unlimited calls /SMS/MMS 35 Go in EU/DOM No contract	€12.99/month Subscribe online
Forfait SFR 20 Go 5G Valid on 23/09/2024	20 Go data 5G in France Unlimited calls /SMS/MMS 20 Go in EU/DOM No contract	€15.99/month 📞 09 77 55 72 27 Free Callback
Forfait Orange 100Go 5G Discount until 09/10/2024	100 Go data 5G in France Unlimited calls /SMS/MMS 100 Go in EU/DOM English-speaking customer support No contract	€16.99/mois for 6 months Then €31.99/month Subscribe online
Série spéciale B&You 300 Go 5G Valid on 13/09/2024	300 Go data 5G in France Unlimited calls /SMS/MMS 35 Go in EU/DOM No contract	€16.99/month Subscribe online
Série Spéciale 20Go Valid on 23/09/2024	20 Go data 4G in France Unlimited calls /SMS/MMS 20 Go in EU/DOM English-speaking customer support No contract	€17.99/month Subscribe online
Forfait Free 300 Go 5G Valid on 13/09/2024	300 Go data 5G in France Unlimited calls /SMS/MMS 35 Go in EU/DOM No contract	€19.99/month Subscribe online
Forfait SFR 200 Go 5G Valid on 23/09/2024	200 Go data 5G in France Unlimited calls /SMS/MMS 100 Go in EU/DOM No contract	€19.99/month 📞 09 77 55 72 27 Free Callback
Forfait Bouygues 130Go 5G Valid on 13/09/2024	130 Go data 5G in France Unlimited calls /SMS/MMS 50 Go in EU/DOM No contract	€19.99/month 📞 09 77 55 72 27 Free Callback

Unlocking Your Mobile Phone to Use in France

French cell phones, like the rest of Europe, operate on the GSM cellular network. Whether you are just visiting France or settling in the country, unlocking your phone and ensuring it's GSM compatible so that you can use it in France with a French SIM card is a handy and cost-efficient means of communication.

French Prepaid Phones

If you don't have a phone that you can use in France, you may find it worthwhile purchasing a cheap, pay-as-you-go phone that you can use in the country. Prepaid phones can be invaluable for short stays, but if you're staying in France for an extended period of time, you are probably better off with a phone plan (forfait).

Our guide explains everything you need to know about using prepaid phones in France.

French Mobile Phone Plans

So you've decided to sign up for a French mobile phone plan. But which type of plan, and which supplier should you choose? Our guide to mobile phone plan options in France explains the various types of plans available, their advantages and disadvantages, and is full of other helpful tips for choosing the right plan that meets your needs.

Learn about calling to and from France in our ultimate guide to calling in France

Cancelling a Mobile Phone Plan in France

Whether you're cancelling to change providers, or because you are leaving the country, you may need help with the formalities in French.

What are the best internet deals?

Setting Up Internet Service in France

If you are moving to a new home in France, it's very likely that you will want to set up Internet service. Telecommunications providers in France offer Internet packages (often known as a box) that systematically include Internet + a fixed telephone line. Television is always included with SFR and Free. 

Fibre optics is the main internet technology in France. 37 million homes in France are eligible for fibre optics, available in 30000 municipalities. Optical fibre provides a very high-speed internet connection with downstream speeds of up to 8 Gbit/s vs 20 Mbit/s with an ADSL line.

Sign up for a French broadband plan today!Call our English-speaking customer service line at 09 77 55 72 27 (Monday to Friday, from 8 am to 9 pm and 9:30 am to 6:30 pm on Saturdays and on Sundays 9 am to 5 pm) or ask for a free callback to get help to subscribe to an internet contract that will suit your needs and budget - it's free!

Fibre internet offers available on 29/09/2024

Offer	Included services	Price
Bbox Fit Fibre Valid on 13/09/2024	Up to 400 Mbit/s in down speed  Up to 400 Mbit/s in up speed  Free calls to fixed lines  12-month contract	€19.99/month for 12 months Then €32.99/month 📞  +33 9 77 55 72 27 Subscribe online  Free Callback
Série Spéciale Just Livebox Discount until 09/10/2024	Up to 400 Mbit/s in down speed  Up to 400 Mbit/s in up speed  Free calls to fixed lines  12-month contract  English helpline	€19.99/month for 6 months Then €33.99/month 📞  +33 9 77 55 72 27 Subscribe online Subscribe online  Free Callback
Bbox Série spéciale Rentrée Valid on 13/09/2024	Up to 600 Mbit/s in down speed  Up to 600 Mbit/s in up speed  180 included TV channels  Free calls to fixed lines  12-month contract	€24.99/month for 12 months Then €29.99/month 📞  +33 9 77 55 72 27 Subscribe online  Free Callback
Livebox Fibre Discount until 09/10/2024	Up to 500 Mbit/s in down speed  Up to 500 Mbit/s in up speed  180 included TV channels  Free calls to fixed lines  12-month contract  English helpline	€24.99/month for 6 months Then €42.99/month 📞  +33 9 77 55 72 27 Subscribe online Subscribe online  Free Callback
RED Box Fibre Valid on 13/09/2024	Up to 500 Mbit/s in down speed  Up to 500 Mbit/s in up speed  Free calls to fixed + mobile lines  No contract	€24.99/month 📞  +33 9 77 55 72 27 Subscribe online  Free Callback
Boîte Sosh Fibre Valid on 13/09/2024	Up to 300 Mbit/s in down speed  Up to 300 Mbit/s in up speed  Free calls to fixed lines  No contract	€25.99/month 📞  +33 9 77 55 72 27 Subscribe online Subscribe online  Free Callback
Livebox Up Fibre Discount until 09/10/2024	Up to 2 Gbit/s in down speed  Up to 600 Mbit/s in up speed  180 included TV channels  Free calls to fixed + mobile lines  12-month contract  English helpline	€29.99/month for 6 months Then €51.99/month 📞  +33 9 77 55 72 27 Subscribe online Subscribe online  Free Callback
Freebox Pop Fibre Valid on 13/09/2024	Up to 5 Gbit/s in down speed  Up to 700 Mbit/s in up speed  230 included TV channels  Free calls to fixed + mobile lines  No contract	€29.99/month for 12 months Then €39.99/month Subscribe online

Getting Internet for a Second/Holiday Home in France

France is a great place to spend your holidays. Whether you're at the seaside, in the mountains or in the countryside, your stay is much more comfortable, when you have access to the internet.

What are the options other than fibre optics?

ADSL offers

Internet service providers are still offering ADSL subscriptions, although the network is being closed down. Here are the key dates to remember for the closure of the ADSL network:

• 2025: 100% of the French territory eligible for fibre optics
• 2026: xDSL offers cease to be sold in France 
• 2030: closure of the copper network (ADSL, VDSL, SDSL)

4G box or 5G box

For people living in areas not eligible for fibre optics and poorly served by ADSL, it is also possible to subscribe to a 4G box or 5G box, provided you have access to a good-quality 4G/5G network.

4G et 5G internet offers available on 29/09/2024

Offer	Included services	Price
Box 4G+ Free Valid on 13/09/2024	Up to 320 Mbit/s in down speed  Up to 50 Mbit/s in up speed  Monthly data : 300 Go  No contract	€29.99/month Subscribe online
Box 4G+ de SFR Valid on 23/09/2024	Up to 300 Mbit/s in down speed  Up to 50 Mbit/s in up speed  Unlimited data  Free calls to fixed + mobile lines  No contract	€36.99/month 📞  +33 9 77 55 72 27 Subscribe online  Free Callback
4G Box Bouygues Valid on 13/09/2024	Up to 220 Mbit/s in down speed  Up to 38 Mbit/s in up speed  Unlimited data  No contract	€37.99/month 📞  +33 9 77 55 72 27 Subscribe online  Free Callback
Box 4G Home Valid on 23/09/2024	Up to 300 Mbit/s in down speed  Up to 50 Mbit/s in up speed  Monthly data : 200 Go  No contract  English helpline	€38.99/month Subscribe online
Box 5G SFR Valid on 23/09/2024	Up to 1100 Mbit/s in down speed  Up to 100 Mbit/s in up speed  Unlimited data  Free calls to fixed + mobile lines  No contract	€39.99/month 📞  +33 9 77 55 72 27 Subscribe online  Free Callback
5G Box Bouygues Valid on 13/09/2024	Up to 1100 Mbit/s in down speed  Up to 58 Mbit/s in up speed  Unlimited data  No contract	€40.99/month 📞  +33 9 77 55 72 27 Subscribe online  Free Callback

Satellite plans

Satellite Internet is another option if you live in a rural area in France. 

There are several satellite internet providers in France:

• Nordnet (an Orange subsidiary)
• Starlink
• SkyDSL
• Numérisat

You also need to purchase a satellite kit. For example, the satellite to buy for Nordnet offers, costs €299 (or €0 if your home qualifies for government aid) or €8/month to rent.

Satellite internet offers available on 29/09/2024

Offer	Included services	Price
Offre Satellite Orange Valid on 23/09/2024	Up to 200 Mbit/s in down speed  Up to 15 Mbit/s in up speed  Free calls to fixed + mobile lines  12-month contract  English helpline	€29.99/month for 6 months Then €49.99/month Subscribe online
Offre satellite Neosat Vital Valid on 04/09/2024	Up to 100 Mbit/s in down speed  Up to 10 Mbit/s in up speed  Limited calls  No contract	€34.9/month for 6 months Then €39.9/month 📞  +33 9 77 55 72 27 Subscribe online  Free Callback
Offre satellite Neosat Idéal Valid on 04/09/2024	Up to 150 Mbit/s in down speed  Up to 15 Mbit/s in up speed  Free calls to fixed + mobile lines  12-month contract	€44.9/month for 6 months Then €54.9/month 📞  +33 9 77 55 72 27 Subscribe online  Free Callback
Offre satellite Neosat Ultra Valid on 04/09/2024	Up to 200 Mbit/s in down speed  Up to 15 Mbit/s in up speed  297 included TV channels  Free calls to fixed + mobile lines  12-month contract	€64.9/month for 6 months Then €79.9/month 📞  +33 9 77 55 72 27 Subscribe online  Free Callback

Cancelling or changing an Internet or Phone Plan in France

Whether you're cancelling to change providers, or because you are leaving the country, you may need advice on how to complete the formalities in French.

Which services are included with broadband deals in France?

Is Landline included with broadband?

Landline is included with broadband plans in France. An ADSL subscription requires a fixed telephone line whereas this is no longer necessary for a fibre optics connection. Our guide explains how to set up your fixed telephone line in France.

Is Television included with internet plan in France?

Most of the time, television is included with internet plans in France. However, you can perfectly find internet plans without television if you don't need it. 

There are in fact several types of offer: 

• Dual Play offers with Internet and a fixed telephone line
• Triple Play offers with Internet, a fixed telephone line and television
• Quadruple Play offers with Internet, a fixed telephone line, television and a mobile plan

Dual Play offers are the cheapest ones as they don't include TV. Sosh (La Boîte Sosh at €25.99), RED by SFR (Red Box at €24.99), Bouygues (Bbox Fit from €19.99) and Orange (Just Livebox from €19.99) sell Dual Play offers. SFR and Free only sell internet plans with TV services included.

Our handy guide outlines the basics of television in France, including how to find English and American TV in France.

Are phone and internet bundles available in France?

All main operators sell Internet + mobile bundles. Bundling your mobile and internet subscriptions can save you money on your monthly bills. 

Orange, SFR, Bouygues, Free offer this type of Internet + mobile bundles, customisable to suit your budget and needs. Phone and internet bundles give access to a discount of up to €15 per month on the mobile plan. 

The low-cost brands Sosh and Red by SFR don't exactly offer this type of package. They still allow you to subscribe to both a mobile package and an internet plan. However, there is no discount on the mobile plan with these operators, if you subscribe to a bundle offer, since prices are already low.

Contacting French internet providers and mobile operators

How do I contact telecom operators?

There are several ways to contact operators: by phone, online via chat or social networks or in-store. 

How to Write a Cancellation Letter

One of the most fundamental steps to cancelling your internet or mobile phone plan is writing a cancellation letter. For those who are uncomfortable communicating in French, our guide to the cancellation letter has got you covered - complete with a free letter template!

Making a Complaint

While extremely rare, sometimes you may run into serious problems with your Internet or phone provider. Our guide to making a complaint about internet/mobile service in France explains step-by-step what to do.