Valentine Billod
About Lebara Mobile in France
€3
Starting price · no contract
4.8/5
Trustpilot rating · 8,300+ reviews
#2
SFR network · best in France 2025
10k+
Retail points · tobacconists & supermarkets
Lebara Mobile is a French MVNO (Mobile Virtual Network Operator) operating on the SFR network — France's second-largest telecom infrastructure, ranked 2nd best mobile network in France in 2025 by nPerf (121 Mbps download, 99% 4G population coverage). Founded in 2001 and present in France since 2009, Lebara has built a strong reputation among expats and international residents for low-cost, contract-free mobile plans with international calling.
Since migrating from Orange to SFR in 2024, all Lebara plans now run on SFR's 4G/5G network, with 5G access available in thousands of communes across France. Lebara is rated 4.8/5 on Trustpilot from over 8,300 reviews — by far the highest customer satisfaction score among French MVNOs — and offers English-speaking support by phone and chat, a genuine advantage for non-French speakers.
Lebara runs on SFR, France's 2nd best mobile network in 2025 (nPerf barometer). With over 8,300 verified reviews at 4.8/5, Lebara is the highest-rated MVNO in France by customer satisfaction.
Lebara mobile plans in France
All Lebara mobile plans are prepaid and contract-free — you can cancel or switch providers at any time. No credit check required. Plans run on SFR's 4G/5G network and include international calling destinations in most offers — a key differentiator for expats.
📖 Related guides
Lebara Mobile network coverage in France
Since migrating from Orange in 2024, Lebara Mobile in France operates on the SFR network, ranked 2nd best mobile network in France in 2025 by nPerf. SFR covers 99% of the French mainland population in 4G and provides 5G access in thousands of communes. All current Lebara plans — including the 250 Go and 350 Go 5G offers — benefit from SFR's 4G and 5G infrastructure.
EU roaming: Roam like at Home applies
With Lebara, calls, texts and data used in EU countries count the same as in France — the EU Roam like at Home rules apply to all French phone providers, no unexpected fees when travelling. However, Lebara applies a smaller roaming data allowance than your full French data envelope. Monitor your usage to avoid temporary speed reductions once you reach the EU roaming limit. Check your specific plan for the exact cap.
| Coverage type | All areas | Priority zones | Mountain areas |
|---|---|---|---|
| 4G Network | |||
| Area coverage | 96,74 % | 95,48 % | 90,65 % |
| Population coverage | 99,91 % | 99,60 % | 99,46 % |
| Population covered | 65 444 254 | — | — |
| 5G Network | |||
| Area coverage | 42,90 % | 28,86 % | 20,86 % |
| Population coverage | 85,00 % | 54,99 % | 69,65 % |
| Population covered | 55 677 886 | — | — |
Source: ARCEP data — T4 2025.
Lebara SIM card: how to get one in France
Getting a Lebara SIM card in France is straightforward: you can order it for free online at lebara.fr or pick one up from approximately 10,000 partner retailers (tobacconists, supermarkets, newsagents). The SIM card is free of charge, delivered at no cost.
Lebara also supports eSIM, which lets you activate your line digitally without waiting for a physical card — a practical option for expats who want to get connected immediately upon arrival.
Once your SIM is registered, activation is usually fast: register online, link your SIM to a plan and your line is ready within minutes. No contract and no bank account (RIB) required.
Order online or visit a retailer
Order for free at lebara.fr or pick up a SIM from one of 10,000 partner retailers (tobacconists, supermarkets, newsagents).
Register and choose a plan
Register online at lebara.fr, link your SIM to a plan — no contract and no bank account (RIB) required.
Get connected instantly
Your line is typically ready within minutes. Prefer instant activation? Choose the eSIM option for digital activation on arrival.
Lebara top up, balance check and account management
Once subscribed, managing your Lebara line is handled via My Lebara, an online dashboard and mobile app accessible in English for all account tasks.
How to top up a Lebara SIM in France
Topping up your Lebara SIM is simple and credit is usually applied instantly. The fastest method is online via My Lebara or the app:
Log into your My Lebara account online or open the Lebara mobile app
Select the amount you want to top up or choose a plan renewal
Enter your payment details and confirm the transaction
Wait for the confirmation: credit is usually applied instantly
You can also top up in person at any of Lebara's 10,000 partner retail points (tobacconists, supermarkets) across France.
Lebara Internet and International Passes
Lebara Internet Pass
Add extra data to any Lebara plan without changing your contract. Stacks with any active SIM — ideal for expats who stream, work remotely, or want a data buffer before their plan renews.
1 GB
XS · monthly
3 GB 5G
S · monthly
10 GB 5G
M · monthly
20 GB 5G
L · monthly
40 GB 5G
XL · monthly
Best valueLebara Internet Passes verified April 2026.
You can stack multiple Internet Passes if you need extra data. Any unused data expires at the end of the pass period. Using passes avoids unexpected charges while keeping your main plan intact.
Lebara International Pass
Designed for expats who make frequent calls to countries outside France. Each pass covers a bundle of minutes for a fixed 14-day period at a flat rate — predictable costs regardless of destination.
30 minutes
Pass S · 15 countries · 14 days
40 minutes
Pass M · 13 countries · 14 days
120 minutes
Pass L · 16 countries · 14 days
Best valueLebara International Passes verified April 2026.
Lebara mobile customer service and contact details
Lebara customer service in France is available by phone, chat, email and social media. English-speaking support is available by phone and chat — a clear advantage over most French MVNOs.
Phone (English available)
From a Lebara SIM: 2323 (free)
From another line: 01 72 28 23 23
From abroad: +33 1 72 28 23 23
Mon–Sat 9am–9pm
Online chat (English available)
Via lebara.fr or the My Lebara app
Mon–Sat 9am–8:30pm
Contact form on lebara.fr
Reply within 5–7 business days
Social media
Facebook: @lebara · X: @lebarafr
Mon–Sun 8am–8pm
Online chat or My Lebara saves time for routine tasks like balance checks or top-ups. Use phone support for more complex queries such as number porting or SIM replacement.
Contact details verified April 2026.
Lebara mobile vs other MVNOs in France
Lebara mobile is not the only budget MVNO in France targeting expats. Here is a direct comparison with its two main competitors:
 Lebara Mobile MVNO · SFR network from €3 /mo |  Lycamobile MVNO · SFR network from €4.99 /mo |  La Poste Mobile MVNO · Bouygues network from €4.99 /mo | |
|---|---|---|---|
| Network | SFR (4G/5G) | SFR (4G/5G) | Bouygues (4G/5G) |
| Entry price | From €3/month | From €4.99/month | From €4.99/month |
| International calls | ✓ Included + passes | ✓ Included in many plans | ✗ Limited |
| No commitment | ✓ Yes | ✓ Yes | ✓ Yes |
| Trustpilot score | 4.8/5 (8,300+ reviews) | 3/5 | 1.3/5 |
| English support | ✓ Phone & chat | ✗ Limited | ✗ No |
| eSIM | ✓ Available | ✗ No | ✗ No |
| See Lebara → | Compare all → | See La Poste → |
Comparison based on public data verified April 2026. Prices and scores may vary.
Lebara mobile is the strongest choice for most expats in France: best-in-class Trustpilot rating, English support, competitive pricing on the SFR network and dedicated international call passes. Lycamobile is worth comparing if you need calls to specific destinations not covered by Lebara's passes.
Lebara Mobile: Selectra review and verdict
Customer reviews by platform
| Plateforme | Note | Avis |
|---|---|---|
| / |
Notes collectees sur les principales plateformes d'avis. Mise a jour automatique.
Selectra Score
7 plans analysed
Lebara Mobile: top-rated MVNO for expats — 4.8/5 Trustpilot, English support, SFR 5G network
Lebara Mobile stands out among French MVNOs with a 4.8/5 Trustpilot score from over 8,300 reviews — by far the highest satisfaction rate in its category. Running on SFR's 4G/5G network (99% mainland coverage), Lebara offers contract-free plans from €3/month, English-speaking customer support by phone and chat, and dedicated international calling passes ideal for expats staying in touch abroad. It is our top recommendation for most expats in France.
What we love
- 4.8/5 Trustpilot rating — highest among French MVNOs with 8,300+ reviews.
- English-speaking customer service available by phone and chat.
- Dedicated international calling passes for expats calling abroad.
- Plans from €3/month, no contract, no credit check.
- eSIM available for instant digital activation on arrival in France.
Keep in mind
- Mobile only — no home internet or TV packages available.
- EU roaming data cap is smaller than your full French data allowance.
- All plans are prepaid — no postpaid monthly invoicing option.
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