Lebara France: mobile plans, SIM card, prices and customer service

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Lebara France is a prepaid mobile provider offering no-contract plans on the SFR network. It is mainly known for low-cost mobile plans, international calls and easy SIM activation. Lebara mobile plans are popular among expats and short-term residents looking for flexible offers.

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Lebara mobile plans in France

Carte SIM gratuite
lebara-mobile
Forfait Lebara 2 heures
No contract
 2h
 Pay as you go
3,€
See offer Partner offer
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 3€/month without duration commitment.
 SIM card: 0€
lebara-mobile
Forfait Lebara 50 Go
No contract
 Unlimited
 Unlimited
50 GB
   4G
5,99€
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 8 Go in Europe/DOM
 5,99€/month without duration commitment.
 SIM card: 0€
lebara-mobile
Forfait Lebara 250 Go 5G
No contract
 Unlimited
 Unlimited
250 GB
   5G
8,99€
See offer Partner offer
See details Hide details  
 8 Go in Europe/DOM
 8,99€/month without duration commitment.
 SIM card: 0€
lebara-mobile
Forfait Lebara 350 Go 5G
No contract
 Unlimited
 Unlimited
350 GB
   5G
11,99€
See offer Partner offer
See details Hide details  
 10,5 Go in Europe/DOM
 11,99€/month without duration commitment.
 SIM card: 0€

Lebara mobile plans in France are designed for people who want simple, affordable and flexible mobile service, without contracts or long-term commitments. If you are an expat, student or short-term resident, Lebara is often one of the easiest ways to get connected quickly.  

Lebara France is a French MVNO which operates on the SFR network, providing solid 4G and 5G coverage across most of the country. All Lebara mobile plans are prepaid and contract-free, meaning you can cancel your mobile plan or switch providers whenever you want. There is no credit check, and activation is usually fast once your SIM card is registered.

Lebara plans generally focus on three key strengths:

  • Competitive data allowances for everyday internet use, almost unlimited
  • International calls included to many countries
  • Easy online management via My Lebara account

You can choose between different plan formats depending on your needs and budget. Below, you will find an overview of the current Lebara mobile plans available in France.

Lebara top up, balance check and account management

How to top up a Lebara SIM

Topping up your Lebara SIM in France is simple and fast, so you can keep your calls, texts and data active without interruptions. Most users top up online, which is the fastest and most reliable option.

To top up your Lebara SIM, follow these simple steps:

  • Log into your My Lebara account online or open the Lebara mobile app
  • Select the amount you want to top up or choose a plan renewal
  • Enter your payment details and confirm the transaction
  • Wait for the confirmation. Your credit is usually applied instantly

How to check your Lebara balance

Keeping track of your Lebara credit and data is essential to avoid running out unexpectedly. Checking your balance is fast and gives you full control over your usage. Follow these steps:

  • Log into My Lebara or open the Lebara mobile app
  • Go to the "Balance" or "Usage" section (in French, "Consommation") to see your remaining credit, data allowance, and SMS or call minutes
  • Review your usage to plan your next top up or plan renewal
  • Refresh regularly after calls, texts or data use to always stay up to date.

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Managing your line with My Lebara

My Lebara is the main online dashboard for managing your Lebara mobile line in France. It allows you to control your account independently, without needing to contact customer service for everyday tasks. This is particularly useful for expats who prefer managing everything online in English.

With My Lebara, you can usually:

  • Top up your SIM or renew a mobile plan
  • Check your balance and usage details
  • Update personal information linked to your SIM
  • Manage plan renewals and payment settings

Access to My Lebara is available through a web browser and via a mobile app. Once your SIM is registered, account management is pretty easy, giving you full control over your Lebara line at any time.

Lebara Internet and International Passes

Lebara's Internet Pass

Lebara's Internet Pass lets you add extra data to your plan without changing your main plan or contract. It's perfect for expats, travellers, or anyone who needs more data for short periods, whether for work, streaming, or staying in touch with family abroad.

The Internet Pass gives you a set amount of 4G/5G data for a fixed period, and usage is simple and automatic once purchased.

👉 See also : How much data do I need?

Below, you can see all current Lebara Internet Pass options available in France:

 
PassDataRoaming in EUPriceBuy
Pass Internet XS1GB
  • 1 GB in France/UE/DOM
  • + 2,5 GB in UE/DOM at the same price as in France 
€4.99/month
Pass Internet S 5G3GB
  • 3 GB in France/UE/DOM
  • +5 GB in UE/DOM at the same price as in France 
€9.99/month
Pass Internet M 5G10GB
  • 6 GB in France/UE/DOM
  • + 10 GB in UE/DOM at the same price as in France 
€19.99/month
Pass Internet L 5G20GB
  • 20 GB in France/UE/DOM
€29.99/month
Pass Internet XL 5G40GB
  • 40 GB in France/UE/DOM
€49.99/month

Updated in january of 2026

💡 Good to know

You can top up multiple Internet Passes if you need extra data, and any unused data will expire at the end of the pass period. Using these passes avoids unexpected data charges while keeping your main plan intact.

Lebara's International Pass

Lebara's International Pass is designed for users who make frequent calls to countries outside France. It provides a bundle of minutes and sometimes data for a set period, so you can communicate internationally at a good price.

These passes are ideal for expats, students, or short-term residents who want to stay in touch with family or colleagues abroad.

Below, you can explore all current Lebara International Pass options available in France:

 
PassWhat's includedPriceBuy
Pass International S
  • 30 minutes of calls to 15 countries
  • Valid for 14 days
€9.99 /14 days
Pass International M
  • 40 minutes of calls to 13 countries
  • Valid for 14 days
€9.99 /14 days
Pass International L
  • 120 minutes of calls to 16 countries
  • Valid for 14 days
€9.99 /14 days

Updated in january of 2026

💡 Expert tip

International Passes automatically apply to the destinations included, so you can start calling immediately without worrying about per-minute charges. Combining them with your main plan helps manage costs and ensures reliable service.

Roaming with Lebara in Europe

With Lebara, using your mobile plan across Europe is simple thanks to the EU "Roam like at Home" rules, same as for other French phone providers. Any calls, texts, or data you use in EU countries count just like they would in France, making it easy for expats, travellers, and short-term residents to stay connected without worrying about unexpected fees.

Lebara applies a smaller roaming data allowance than what you have in France, so it's important to monitor your usage to avoid temporary speed reductions after reaching high limits.

Lebara customer service and contact details

Reaching Lebara customer service in France is super easy, giving you fast support for any issue with your SIM, top ups, or plan management. Whether you prefer phone, online chat, or social media, help is accessible in English and tailored for expats.

How to contact Lebara?
 How to contactOpening hours
Phone
  • From a Lebara SIM Card: 2323 (free of charge)
  • From another network or a landline: 01 72 28 23 23 (no surcharge)
  • From abroad: +331 72 28 23 23
Monday–Saturday from 9am to 9pm
Online chat (My Lebara)
  • Lebara Website
  • Lebara app
Monday–Saturday from 9am to 8:30pm
Email Response within 5 to 7 business days
Social media
  • Facebook : @lebara
  • X : @lebarafr
Monday–Sunday from 8am to 8pm

Updated in january of 2026

💡 Good to know

Using online chat or My Lebara can save you time for simple tasks like balance checks or top ups, leaving phone support for more complex queries.

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