Bouygues Telecom France: Internet, Mobile & TV Provider in France
Historically the third-largest telecommunications provider in France, Bouygues Telecom offers fibre optics internet, 4G/5G mobile plans, and TV bundles. The provider no longer sells ADSL offers since January 2025, focusing instead on fibre and mobile broadband. You’ll find “B&YOU” budget options, high-speed fibre (up to 8 Gbps), and strong network coverage (99%+ in 4G). If you’ve just moved to France, Bouygues gives you both flexibility and high performance.
Summary:
Bouygues Telecom network coverage
Bouygues Telecom Mobile phone Offers
Bouygues France Internet Offers
What are the Bouygues SIM card offers?
About Bouygues Telecom France
Bouygues Telecom (pronunciation: "bweeg telecom") was created in 1994 by the French industrial group Bouygues (which owns Bouygues Construction and the French television channel TF1), and is historically the third-largest telecommunications provider in France, after Orange and SFR.
Bouygues Telecom offers Internet plans (Bbox Fit, Bbox Must & Bbox Ultym), mobile phone plans , prepaid mobile phone credit, as well as multiple package offers (e.g. Internet + fixed phone line + television). Customers can enjoy additional savings when combining a mobile phone plan with an Internet package.
In 2011 Bouygues Telecom launched a low-cost brand, B&You, through which it sells commitment-free (sans engagement) mobile phone and Internet plans.
Bouygues Telecom Network Coverage
Bouygues Mobile France Network Coverage
According to the most recent surveys done by the French telecommunications regulator ARCEP, Bouygues Telecom's network coverage is more or less the same as other operators for 4G (Bouygues covers 99.91% of the population). Bouygues Telecom's 5G network is relatively well-developed in France with +11 000 5G base stations across the country.
Bouygues Telecom's service quality is relatively strong, slightly behind Orange.
Bouygues Internet Network Coverage
31 million homes are eligible for Bouygues optical fibre (FFTH) and France has 3 million Bouygues fibre optic subscribers. Don't hesitate to consult the ARCEP map (French telecommunications regulator) to discover the country's fibre coverage. Check your eligibility status for Bouygues broadband plans.
Bouygues Telecom mobile phone offers
Bouygues Mobile Phone Plans
Bouygues Telecom sells mobile plans with or without a contract. Plans with phone included, come with a 24-month contract. All packages entitle you to renew your Bouygues smartphone at a preferential rate every two years.
Plans with no phone are contract-free but are available at the same price.
in addition, several Bouygues offers are compatible with 5G and prices range from €2 to €59.99.
However, prices tend to change quite often, as the company often offers limited-time promotions.
| Offer | Included services | Price |
|---|---|---|
 Forfait B&You 1Go SIM à 1€ |
1 GB in France
1 Go from EU/DOM 2h unlimited calls/SMS/MMS eSIM available |
1,99€/month
Subscribe online Partner offer |
Forfait B&You 5 Go |
5 GB in France
5 Go from EU/DOM Unlimited calls/SMS/MMS eSIM available |
5,99€/month
Subscribe online Partner offer |
Forfait B&You 80 Go 4G Autumn Edition |
80 GB in France
30 Go from EU/DOM Unlimited calls/SMS/MMS eSIM available |
7,99€/month
Subscribe online Partner offer |
Forfait B&You 80 Go 5G |
80 GB in France
25 Go from EU/DOM Unlimited calls/SMS/MMS eSIM available |
8,99€/month
Subscribe online Partner offer |
Forfait B&You 120 Go 5G |
120 GB in France
25 Go from EU/DOM Unlimited calls/SMS/MMS eSIM available |
11,99€/month
Subscribe online Partner offer |
Forfait B&You 200 Go 5G SIM à 1€ |
200 GB in France
30 Go from EU/DOM Unlimited calls/SMS/MMS eSIM available |
13,99€/month
Subscribe online Partner offer |
Forfait Bouygues 20Go 5G Série spéciale |
20 GB in France
20 Go from EU/DOM Unlimited calls/SMS/MMS eSIM available |
16,99€/month
Subscribe online Partner offer |
Forfait B&You 300 Go 5G |
300 GB in France
40 Go from EU/DOM Unlimited calls/SMS/MMS eSIM available |
19,99€/month
Subscribe online Partner offer |
Forfait Bouygues 130Go 5G |
130 GB in France
130 Go from EU/DOM Unlimited calls/SMS/MMS eSIM available |
20,99€/month
Subscribe online Partner offer |
Forfait Bouygues 200Go 5G |
200 GB in France
200 Go from EU/DOM Unlimited calls/SMS/MMS 35 Go depuis 15 pays hors EU eSIM available Multi SIM |
From 36,99€/month
Subscribe online Partner offer |
Non-exhaustive selection of telecom offers, sorted by price.
B&You Offers
Launched in 2011 in response to Free Mobile's entry into the French cell phone market, B&You is Bouygues low-cost brand. All plans come with no contract (sans engagement), meaning that you can end your plan at any time with no penalty and relatively little hassle.
Unlike Bougyues subscriptions, B&You plans do not offer discounts on smartphones. All plans are contract-free.
- Prices ranging from 6.99€/month to 9.99€/month
- Calling time and texts are unlimited within France for all B&You offers
- (Depending on the plan) possibility for unlimited calling to fixed lines in over 120 international destinations
- On offer includes free calling to mobile phone numbers from China, USA, & Canada
- Data ranging from pay-as-you-go (at 0.05€/Mb) to 150 Gb
| Offer | Included services | Price |
|---|---|---|
Forfait B&You 1Go SIM à 1€ |
1 GB in France
1 Go from EU/DOM 2h unlimited calls/SMS/MMS eSIM available |
1,99€/month
Subscribe online Partner offer |
Forfait B&You 5 Go |
5 GB in France
5 Go from EU/DOM Unlimited calls/SMS/MMS eSIM available |
5,99€/month
Subscribe online Partner offer |
Forfait B&You 80 Go 4G Autumn Edition |
80 GB in France
30 Go from EU/DOM Unlimited calls/SMS/MMS eSIM available |
7,99€/month
Subscribe online Partner offer |
Forfait B&You 80 Go 5G |
80 GB in France
25 Go from EU/DOM Unlimited calls/SMS/MMS eSIM available |
8,99€/month
Subscribe online Partner offer |
Forfait B&You 120 Go 5G |
120 GB in France
25 Go from EU/DOM Unlimited calls/SMS/MMS eSIM available |
11,99€/month
Subscribe online Partner offer |
Forfait B&You 200 Go 5G SIM à 1€ |
200 GB in France
30 Go from EU/DOM Unlimited calls/SMS/MMS eSIM available |
13,99€/month
Subscribe online Partner offer |
Forfait Bouygues 20Go 5G Série spéciale |
20 GB in France
20 Go from EU/DOM Unlimited calls/SMS/MMS eSIM available |
16,99€/month
Subscribe online Partner offer |
Forfait B&You 300 Go 5G |
300 GB in France
40 Go from EU/DOM Unlimited calls/SMS/MMS eSIM available |
19,99€/month
Subscribe online Partner offer |
Forfait Bouygues 130Go 5G |
130 GB in France
130 Go from EU/DOM Unlimited calls/SMS/MMS eSIM available |
20,99€/month
Subscribe online Partner offer |
Forfait Bouygues 200Go 5G |
200 GB in France
200 Go from EU/DOM Unlimited calls/SMS/MMS 35 Go depuis 15 pays hors EU eSIM available Multi SIM |
From 36,99€/month
Subscribe online Partner offer |
Non-exhaustive selection of telecom offers, sorted by price.
What are the MVNO on the Bouygues Telecom France network?
There are a number of small operators which rely on the Bouygues network. They don't have their own network, but rely on Bouygues telecom's. Here's the list:
- Akéo Telecom
- Auchan Telecom
- Cdiscount Mobile
- NRJ Mobile
- CIC Mobile / Crédit Mutuel Mobile
- Lycamobile
- Youprice
Bouygues France Internet Offers
As of 2024, Bouygues offers 3 main types of Internet plans, known as the Bbox plans:
Bbox Fit
The Bbox Fit Internet + fixed telephone line offer is available for optical fibre or ADSL/VDSL connections. In addition to high-speed Internet, the Bbox Fit comes with:
- Fibre optic downstream speeds of up to 1 Gbit/s with Wifi 5.
- Free calls to fixed lines in 110 international destinations (including US, Canada, Australia, most of Europe, South America, and much of Asia)
Série Spéciale Bbox
The Série Spéciale Bbox is reserved for B&You customers and is a no-contract offer with a fixed price. This offer is a fibre optic internet plan with unlimited fixed telephone line and television . More specifically, it contains:
- Fibre optic downstream speeds of up to 1 Gbit/s with Wifi 6.
- Free calls to fixed lines in 110 international destinations (including US, Canada, Australia, most of Europe, South America, and much of Asia)
- Up to 180 television channels (TV decoder Bbox 4K)
Bbox Must
Bbox Must is available for optical fibre as well as ADSL/VDSL connections. It comes as a package Internet + television + fixed telephone line and includes:
- Fibre optic downstream speeds of up to 2 Gbit/s with Wifi 6.
- Free calls to fixed lines in 110 international destinations (including US, Canada, Australia, most of Europe, South America, and much of Asia)
- Free calls to mobile phone numbers in France, the French Overseas Departments and Territories, China, USA, Canada, Singapore, and South Korea
- Up to 180 television channels (TV decoder Bbox 4K)
- 100h TV recorder
Bbox Ultym
Bbox Ultym is available for optical fibre as well as ADSL/VDSL connections. It comes as a package Internet + television + fixed telephone line, and includes:
- Fibre optic downstream speeds of up to 8 Gbit/s with Wifi 6E.
- Free calls to fixed lines in 110 international destinations (including US, Canada, Australia, most of Europe, South America, and much of Asia)
- Free calls to mobile phone numbers in France, the French Overseas Departments and Territories, China, USA, Canada, Singapore, and South Korea
- Up to 180 television channels ( (TV decoder Bbox 4K HDR)
- 100h TV recorder
- 2 wifi repeaters available
Find out more about the Bouygues Telecom Bbox plans in this dedicated article.
| Offer | Included services | Price |
|---|---|---|
B&You Pure Fibre No contract Répéteur offert 1 mois |
Up to 8 Gbit/s download Up to 1 Gbit/s upload TV decoder not included Calls not included |
23,99€/month
Subscribe online Partner offer |
Bbox Fit Fibre 12-month contract |
Up to 1 Gbit/s download Up to 700 Mbit/s upload TV decoder not included Landline calls |
From 28,99€/month
Subscribe online Partner offer |
Série client B&You No contract |
Up to 1 Gbit/s download Up to 700 Mbit/s upload 180 TV channels included Landline calls |
29,99€/month
Subscribe online Partner offer |
Bbox Must Fibre 12-month contract -50% pour foyers non fibrés |
Up to 2 Gbit/s download Up to 900 Mbit/s upload 180 TV channels included Landline calls + mobile calls |
From 35,99€/month
Subscribe online Partner offer |
Bbox Ultym Fibre 12-month contract |
Up to 8 Gbit/s download Up to 8 Gbit/s upload 180 TV channels included 2 écrans en simultané Landline calls + mobile calls |
From 44,99€/month
Subscribe online Partner offer |
Non-exhaustive selection of telecom offers, sorted by price.
Bouygues internet + mobile bundles
Bouygues sells Triple Play offers (internet + mobile + fixed telephone line) or Quadruple Play offers (internet + mobile + fixed telephone line + television). Bouygues bundles always include an internet subscription with a 12-month contract and a mobile plan without a contract. Customers can save up to €10/month.
Different discounts may apply depending on the situation:
- For New customers: -€5/month on your Internet box and also -€5/month on your mobile package if you sign up for a Bouygues Bbox Must or Bbox Ultym fibre plan with a Bouygues 130 GB and + plan without telephone. You also have access to family packages at preferential prices (5 GB and 100 GB).
- For Bouygues mobile customers: -€5/month discount on the new Bbox Must or Ultym fibre box offers.
- For Bouygues Internet customers: -€5/month reduction on the new 130 GB+ no-phone plans, provided you have a fibre or ADSL Internet package or 4G/5G box (excluding Bbox Pro/Pro+, Sensation xDSL, Série Spéciale xDSL).
What are the Bouygues SIM card offers?
For short stays, there are Bouygues prepaid SIM cards without contract.
| SIM card | Price | Features |
|---|---|---|
| Carte XL | €5 |
|
| €10 |
| |
| €20 |
| |
| €40 |
| |
| Carte classique | €5 |
|
| €10 |
| |
| €20 |
| |
| €40 |
| |
| Carte internationale | €5 |
|
| €10 |
| |
| €20 |
| |
| €40 |
| |
| Travel Basic eSIM | €19,90 |
|
| Travel Basic+ eSIM | €21.90 |
|
| My European eSIM | €39.90 |
|
| My European eSIM 60GB | €41.90 |
|
Bouygues Telecom Reviews
Customer reviews for Bouygues Telecom, as is the case for all telecommunications operators in France, are mixed. Here is a quick summary of what customers have been reporting online about Bouygues:
- Efficient customer service: customers reported receiving equipment (SIM cards, modems) quickly
- Good cellphone coverage
- Affordable offers and good value for money
- Problems with after-sales service: some customers reported difficulties reaching customer service when they had problems with their Internet modem
Here are the average scores for Bouygues. While the scores may seem low, the same is true for competitors. It is mainly dissatisfied customers who post their opinions on the internet.
| Platform | Average customer review | Number of reviews |
|---|---|---|
|
1.2 /5 | 12369 |
|
4.5 /5 | 1418 |
|
1.2 /5 | 734 |
|
2 /5 | 786 |
|
8 /10 | 195 |
|
4.1 /5 | 57509 |
|
1.2 /5 | 101 |
| Global average | 3.56 /5 | 73112 |
Last updated 15/10/2025.
To help you see things more clearly, we've summarised the advantages and disadvantages of Bouygues in this table:
| What we like | What could be improved |
|---|---|
|
|
Subscribing to an Internet or Mobile Phone Plan With Bouygues Telecom
Signing up for a Mobile Phone Plan With Bouygues
You can sign up for a Bouygues phone plan online, over the phone (📞3106), or in a Bouygues Telecom boutique.
- You will need to provide the following to sign up for a mobile phone plan with Bouygues Telecom
- Your contact information: name, valid email address
- Your address: street address, apartment number, zip code
- Your banking information (RIB): you need to have a French bank account already set up before you sign up for a postpaid mobile phone plan. Some providers may also ask for your bank card (carte bancaire) information, which is used for activation fees/deposit.
SIGN UP WITH BOUYGUES!
Call Selectra's English speaking helpline to find out the latest prices and special offers from Bouygues.
SIGN UP WITH BOUYGUES!
Call Selectra's English speaking customer service to find out the latest prices and special offers from Bouygues.
SIGN UP WITH BOUYGUES!
Call Selectra's English speaking customer service to find out the latest prices and special offers from Bouygues.
Signing up for a Bouygues Internet Plan
You can sign up for a Bouygues Internet plan online, by calling Selectra at 09 77 55 72 27, or in a Bouygues Telecom Boutique. To sign up for an Internet plan with Bouygues, you will need to:
- Test your phone line to determine your broadband/fibre optic eligibility
- Provide full contact details: name, phone number, email address
- Provide your full address: street address, apartment number, zip code - including directions to
- Provide proof of property (justificatif de domicile), such as an electricity or gas bill, or water bill
- Provide your banking information (RIB): you must have a French bank account in order to sign up for an Internet plan. Bouygues may also ask for your bank card (carte bancaire) information, for any activation fees/deposit.
How to Cancel a Bouygues Telecom Subscription
Sending a cancellation letter
To cancel an Internet, mobile phone plan, or prepaid phone card, you can either call Bouygues customer service (📞1064 or 📞+33660614614), request to cancel online in your personal space, or send a cancellation letter (lettre de résiliation)
Service Clients Bouygues Telecom
60436 Noailles Cedex
Note that the letter must be sent by registered post (lettre recommandée avec avis de réception). The lettre de résiliation (cancellation letter) that you send to Bouygues Telecom must contain:
- Your full name (first name, family name)
- Your account number (identifiant abonné)
- Your account ID (numéro de Ligne de l’abonné)
Bouygues will cancel your plan within 10 days of having received the letter, or in some cases, on the last day of the month. You will know when Bouygues receives your cancellation letter because you will have sent it through registered post (lettre recommandée avec avis de réception). Once they have received your cancellation request, Bouygues will notify you if any equipment (e.g. Internet modem) needs to be returned and will direct you accordingly.
Bbox Nomad and prepaid customers must cancel service by registered letter or over the phone.
Keeping Your Phone Number
To keep your phone number when changing providers you need to find out your RIO (Relevé d'Identité Opérateur - a unique identifying number that is assigned to your phone number). This is a 12-digit number that you can find by dialling 3179 (to automatically receive your RIO in a text), or in your personal space online. You then will need to communicate this number to your new provider - they will take care of the rest (transferring your number, cancelling service your old provider)!
💡 Looking for a phone or internet plan?
Get help from Selectra to complete the formalities in just a few minutes by phone (free service)!
💡 Looking for a phone or internet plan?
Get help from Selectra to complete the formalities in just a few minutes by phone (free service)!
💡 Looking for a phone or internet plan?
Get help from Selectra to complete the formalities!
The call center is currently closed.
💡 Looking for a phone or internet plan?
Get help from Selectra to complete the formalities!
(Mon-Fri. 8 am-9 pm, Sat.9:30 am-6:30 pm and Sun. 9 am-5 pm)