Who is the best energy supplier in France in may of 2025 ?

Every year, Selectra reveals its lists of the best energy suppliers through the Selectra Award. In 2023, four energy suppliers stand out:

• TotalEnergies as the "Best electricity and gas supplier", with a score of 85/100 ;
• ilek as the "Best Green Electricity and Gas Supplier" with a score of 75/100 ;
• Alpiq as the "Best Electricity Supplier", with a score of 81/100 ;
• Enercoop as the "Best Green Electricity Supplier" with a score of 64/100.

Who is the best energy supplier ? Here is the Selectra's top 4

The "Best Electricity and Gas Supplier" : TotalEnergies

TotalEnergies has won the 2023 Selectra award standing as the "Best Electricity and Gas Supplier", with a score of 85 points out of 100. With 5.5 million customers, TotalEnergies is the leading alternative supplier in France.

TotalEnergies stands out thanks to many assets :

• A very low rate of disputes ;
• An excellent customer service which has been rewarded on numerous occasions ;
• Very good information systems which allows a particularly simple path for customers to contact TotalEnergies to suscribe online or by telephone ;
• TotalEnergies is also one of the cheapest energy suppliers on the market for electricity and gas.

^*Data updated daily. Prices displayed for a consumption d'électricité de 12500 kWh (6 kVA en option base) à La Rochelle.

The "Best green electricity and gas supplier": ilek

ilek has won the Selectra award standing as "the Best Green Electricity and Gas Supplier" with a score of 75 points out of 100. This prize is awarded for the quality of ilek green energy and the fair remuneration of producers. Indeed ilek offers a VertVolt-labelled offer for electricity and a 100% biomethane offer for gas. The award also recognises the quality of its customer service: ilek is the alternative supplier with the lowest rate of customer disputes on the market.

^*Data updated daily. Prices displayed for a consumption d'électricité de 12500 kWh (6 kVA en option base) à La Rochelle.

The best electricity supplier: Alpiq

Alpiq won the Selectra award standing as "the Best Electricity Supplier" with a score of 81 points out of 100. Indeed, Alpiq is among the cheapest electricity provider on the market : its offer Électricité Stable offers a price per kWh than the EDF regulated tariff. Moreover, Alpiq also stands out thanks to an excellent customer satisfaction, and particularly clear and easily accessible information on its offer. Consumers can choose how much green electricity they want and where it comes from.

^*Data updated daily. Prices displayed for a consumption d'électricité de 12500 kWh (6 kVA en option base) à La Rochelle.

The Best Green Supplier : Enercoop

Enercoop has won the Selectra prize of the Best Green Supplier with a score of 64/100. Enercoop is the only supplier to have been awarded the VertVolt "Choix très engagé" label by ADEME. The electricity offered by Enercoop is 100% renewable and premium, with an energy mix made up mainly of wind and solar power. Enercoop also offers high-quality customer service, as demonstrated by its very low dispute rate.

^*Data updated daily. Prices displayed for a consumption d'électricité de 12500 kWh (6 kVA en option base) à La Rochelle.

Who is the best electricity supplier to pay as less as possible ?

Price is often the first criterion for the consumers to choose an electricity supplier. According to this logic, in may of 2025, the 3 best suppliers on the market are :

1. OHM Énergie with its offer Extra Eco (218€ of savings compared to the EDF Blue Tariff) ;
2. Plenitude with its offer Plenifix 1 an Électricité (204€ of savings compared to the EDF Blue Tariff) ;
3. Primeo with its offer Fixe (171€ of savings compared to the regulated tariff).

The amount of savings compared to the regulated tariff was calculated for a consumption of 9500 kWh in Lille at the basic tariff for a 6 kVA meter.

Below the 5 cheapest electricity suppliers in may of 2025 :

⚡ Which electricity provider is the cheapest in base option ?

Electricity provider	Electricity offer	Yearly price incl. VAT	Savings vs regulated tariff*	Subscription price (€/yr)	kWh price
	EXTRA ECO 4/5	Estimated cost 1862 €	You save 218 €	177.36 €	0.1773 €
	PLENIFIX 1 AN ÉLECTRICITÉ ✔️ Renewable energy! 🔐 Fixed rates! 2/5	Estimated cost 1876 €	You save 204 €	189.96 €	0.1774 €
	FIXE 🔐 Fixed rates! 2.4/5	Estimated cost 1909 €	You save 171 €	177.48 €	0.1823 €
Contacter	STANDARD FIXE ÉLECTRICITÉ 🔐 Fixed rates! 2.6/5	Estimated cost 1911 €	You save 169 €	179.4 €	0.1823 €
	PRUDENCE ✔️ Renewable energy! 🔐 Fixed rates! 4/5	Estimated cost 1920 €	You save 160 €	162.12 €	0.185 €

^*Tariffs updated on 22/05/2025. Cost calculated for a yearly consumption of 9500 kWh in base option (6 kVA)

Who is the best green electricity supplier ?

The supply of green electricity is an important criterion for more and more consumers. Green electricity offers enable consumers to contribute to large-scale environmental projects and take part in the energy transition.

Generally speaking, subscribing to a green electricity offer ensures, via a system of guarantees of origin, that electricity of renewable origin is fed back into the electricity grid up to a certain percentage of consumption.

Green electricity offers are more and more numerous. Thus, it may be difficult to choose the best one for your needs and to know who is the best green electricity supplier.

Here is a comparison of green electricity offers based on various criteria.

1. The cheapest green suppliers according to Selectra
2. The best green suppliers according to the VertVolt label

The cheapest green suppliers according to Selectra

Green offers are no longer synonymous with more expensive electricity.Several electricity suppliers offers very attractive deals for green electricity.

Here is the ranking of the best green offers by price in may of 2025

⚡ Which green electricity provider is the cheapest in base option ?

Green electricity provider	Green electricity offer	Yearly price incl. VAT	Savings vs regulated tariff*	Subscription price (€/yr)	kWh price
	PLENIFIX 1 AN ÉLECTRICITÉ 🔐 Fixed rates! 2/5	Estimated cost 1876 €	You save 204 €	189.96 €	0.1774 €
	PRUDENCE 🔐 Fixed rates! 4/5	Estimated cost 1920 €	You save 160 €	162.12 €	0.185 €
	NOVAFIXE ÉLEC 🔐 Fixed rates! 2.4/5	Estimated cost 1927 €	You save 153 €	164.52 €	0.1855 €
	ELECTRICITÉ 100% VERTE VARIABLE 2.7/5	Estimated cost 1957 €	You save 123 €	210.12 €	0.1838 €
	ÉLECTRICITÉ 100% RENOUVELABLE BY EKWATEUR 🔐 Fixed rates! 3/5	Estimated cost 1974 €	You save 106 €	166.8 €	0.1902 €

^*Tariffs updated on 22/05/2025. Cost calculated for a yearly consumption of 9500 kWh in base option (6 kVA)

The best green suppliers according to the VertVolt label

The VertVolt label is a label issued by ADEME that certifies the quality of a green electricity offer, in the sense that it ensures that the electricity purchased is genuinely of renewable origin.

The VertVolt label has two levels depending on the supplier's commitment.

1. Level 1 (committed) is awarded on condition that the supplier buys from renewable energy producers a quantity equivalent to the energy that it sells to the consumer ;
2. Level 2 (highly committed). To achieve level 2, in addition to the requirements of level 1, at least 25% of the electricity sold must come from installations implemented by local authorities with shared governance, without public support.

VertVolt labelled offers (ADEME) in may of 2025

Electricity offer	Contact / Subscription	Label	Origin of electricity
Alterna - Electricité Verte 100% Locale	☎️ 08 00 71 12 34 📞 Contact	⭐⭐ Very Committed	💧 5,2% hydroelectricity ☀️ 14,3% photovoltaic 🌬️ 80,5% wind power
EDF - Vert Electrique Régional	☎️ 3004 📞 Contact	⭐ Committed	🌬️ 100% wind power
Enercoop - Particuliers	☎️ 09 70 68 07 65 📞 Contact	⭐⭐ Very Committed	🌬️ 71% Wind power 💧 19,5% hydroelectricity ☀️ 7,6% photovoltaic 🌿 1,1% biogas
Happ-e - Option VertElec+	☎️ 09 87 67 37 93	⭐ Committed	🌬️ 100% wind power
ilek - Mon producteur local d’électricité verte	☎️09 87 67 37 93	⭐ Very Committed	🌬️ 100% wind power
Octopus Energy - Eco Conso	☎️09 87 67 37 93	⭐ Committed
La Bellenergie - Producteur EnR partenaire	☎️09 87 67 37 93	⭐ Committed

Toll-free calls. Free referencing of suppliers. Suppliers listed in alphabetical order.

Which electricity supplier offers the best customer service ?

To choose the best electricity supplier, it's also a good idea to look at the quality of a supplier's customer service. Customer service guarantees an optimal customer experience and a satisfactory, rapid response in the event of a problem.

Dispute rate according to the national energy mediator report

The dispute rate by supplier gives consumers an objective view of a supplier's quality of service. A low dispute rate reveals both the reliability of the service offered and the ability of the customer service department to deal with customer complaints satisfactorily without the need to contact the national energy mediator.

According to the national energy mediator's 2022 annual report, the top 3 suppliers with the lowest dispute rate are :

1. EDF with 42 disputes per 100,000 contracts ;
2. ilek with 50 disputes per 100,000 contracts ;
3. Engie with 63 disputes per 100,000 contracts.

Here is the ranking of the best electricity suppliers according to their dispute rate:

À jour en mai 2025 - Nombre de saisines pour 100 000 clients résidentiels (pour les fournisseurs de plus de 30 000 clients de la zone Enedis/GRDF) - Source : Rapport du Mediateur de l'Énergie 2024 - Graphique : Selectra

Customer service awards

Viséo Customer Insights' annual Customer Service of the Year Awards are another good indicator of the quality of a supplier's customer service. 225 tests are carried out on each participating customer service department using the mystery shopper methodology. The institute tests customer service by telephone, e-mail, social networks and chat.

TotalEnergies has won numerous awards for the quality of its customer service. In particular, the supplier was voted customer service of the year for the eleventh time in a row up to 2018, and in 2023.

In recent years, Engie has also distinguished itself by being successively voted Customer Service of the Year 2022 in the Energy Supplier for Professionals category and Customer Service of the Year 2023 in the Energy Supplier for Individuals category.

Which supplier has the best customer reviews ?

To find the best electricity supplier, it may also be worth looking at customer reviews. Even if customer reviews alone are not enough to assess the overall quality of a supplier, they are nonetheless a significant indicator of customer satisfaction.