Engie: active energy supplier in France - July 2025

Engie is a supplier of both electricity and gas, catering to both residential and professional customers. It offers several electricity plans, with its cheapest option for professionals being the Latitude Electricity 1-year contract, which is about 4% less expensive than the regulated tariff. For gas, Engie provides offers exclusively for residential and professional clients, with the most affordable residential gas plan being Gaz Référence 3 years, slightly above the reference price. As a historic gas supplier in France, Engie holds a leading market position with over 6 million residential gas customers. Known for its commitment to renewable energy and customer service excellence, Engie remains a key player in the French energy market.

Simulation based on a medium-profile annual consumption of 6000 kWh electricity (4000 kWh peak, 2000 kWh off-peak) with a 6 kVA meter, and 11200 kWh annual gas consumption in zone 1 for heating use.

Engie energy offers in France in July 2025

The 2 electricity offers from Engie

The 2 gas offers from Engie

Engie reviews: what customers are saying?

How to contact Engie in 2025: phone, email, online

Engie offers a variety of contact methods, including phone, email via an online form, chat, and social media. The customer service is available with extended hours from Monday to Sunday, adapting its availability according to the channel. Some channels like chat and sign language services have specific hours. The provider offers a dedicated service for hearing-impaired clients by video conference. It is not clearly indicated whether Engie provides an English-speaking customer service. Overall, the contact options show a balanced approach to accessibility and customer support.

How to subscribe an Engie energy plan in France?

To subscribe to an energy contract with Engie, you have several options. For telephone subscriptions, you can contact the provider directly on 09 69 36 05 73. Customer support is available Monday to Saturday from 8 AM to 8 PM and Sunday from 10 AM to 5 PM.

If you prefer subscribing online, you can do so directly on the Engie official website. Navigate to their energy offers section and follow the instructions to complete your subscription.

• The required documents to subscribe with Engie
• A recent energy bill (if switching providers)
• Your full name and contact information
• Your bank account details for direct debit payments
• The Point of Delivery (POD) number for electricity or Point of Consumption (POC) number for gas
• The address of your supply point
• Your preferred contract start date

About Engie

Engie is a leading global energy company with a rich heritage stemming from the merger of the Belgian company Suez, founded in 1958, and the historic French gas provider GDF, established in 1946. Officially formed in 2008, Engie operates in 31 countries across multiple continents, showcasing an extensive international presence.

In 2023, Engie reported a robust turnover of €82.6 billion and managed an installed electricity production capacity of 104.7 gigawatts (GW), generating 385.5 terawatt-hours (TWh) of electricity. The company has significantly expanded its renewable energy portfolio, adding 3.9 GW of renewable capacity in that year alone, underlining its commitment to sustainable energy development.

Engie employs approximately 97,300 people worldwide and remains a dominant force in the French energy market. As the former historical natural gas supplier in France, Engie was the only nationwide provider authorized to offer the regulated natural gas tariff until its discontinuation. By the end of 2024, it retained a leading customer base with 54% of French households still subscribing to Engie for gas and a total of 6 million residential customers, positioning it as the top natural gas provider in France.

In the electricity sector, Engie ranks as the second-largest electricity producer in France. It leads the renewable energy segment domestically, particularly in onshore wind and solar power, with an installed renewable capacity of 41.4 GW at the end of 2023, broken down as 17.9 GW hydroelectric, 14.3 GW onshore wind, 1.5 GW offshore wind, and 6.9 GW solar. The company aims for renewables to account for 58% of its electricity production mix by 2030.

Additionally, through its Infrastructures Business Group, Engie is accelerating the growth of renewable gases, targeting the production of 10 TWh of biomethane in Europe by 2030. It is already recognized as the leading biomethane producer in France through ENGIE Bioz, reinforcing its position at the forefront of green gas development.

A distinctive aspect of Engie is its tailored customer engagement initiatives, such as the proprietary Ecodéfis program, designed to encourage energy saving during critical periods through incentives and rewards, demonstrating the company’s commitment to energy efficiency and sustainability.

With a client portfolio including over 8.2 million domestic and professional customers in France alone, Engie combines its extensive operational scale with innovative energy solutions. It is a publicly traded company (SA) with a social capital of over €2.4 billion, continuously adhering to stringent industry standards and transparency practices.