Engie: active energy supplier in France - June 2025

Engie is a leading supplier of both electricity and gas in France, serving both residential and professional customers. For electricity, Engie offers multiple contracts, with the least expensive being the “Elec Référence 3 ans” plan for individuals. Regarding gas, Engie provides one main offer for residential clients, "Gaz Référence 3 ans," which remains competitively priced despite the end of regulated tariffs. As the historical gas provider, Engie remains the top gas supplier in France, with over 6 million residential customers. Its electricity offers emphasize renewable energy, but prices tend to be higher than regulated rates, while its gas prices are close to the market reference. Renowned for its excellent customer service, Engie is a reassuring choice for energy supply.

The simulation is based on an average profile corresponding to: electricity consumption of 6000 kWh annually (4000 kWh peak hours and 2000 kWh off-peak hours) with a 6 kVA meter using the Dual Tariff option; gas consumption of 11200 kWh per year in zone 1, primarily for heating.

Engie energy offers in France in June 2025

The 2 electricity offers from Engie

The 2 gas offers from Engie

Engie reviews: what customers are saying?

How to contact Engie in 2025: phone, email, online

Engie offers a variety of contact methods, including phone and postal mail, tailored for both individuals and professionals. The main telephone line operates extensively throughout the week, with additional pro-specific contact numbers. However, some channels are restricted to certain customer types. The provider does not explicitly state availability of an English-speaking customer service. Overall, Engie maintains a moderately accessible customer service, balancing between coverage and specialization.

How to subscribe an Engie energy plan in France?

To subscribe to an energy offer from Engie, you can reach their team by phone at 09 69 36 05 73. Their phone lines are open Monday to Saturday from 8 a.m. to 8 p.m. and Sunday from 10 a.m. to 5 p.m. for assistance with subscriptions or any inquiries about their offers.

For online subscriptions, visit the official Engie website, where you can explore and select the energy offer that best fits your needs. Ensure you have all required documents ready to simplify the process and for swift validation of your application.

• Documents needed to subscribe to Engie
• Proof of identity (e.g., ID or passport)
• Bank account details (IBAN/BIC for direct debit)
• Address of the property you want to supply
• Point of Delivery (PDL) or Point of Metering Reference (PRM) number found on the electricity or gas meter
• A recent utility bill if switching providers

About Engie

Engie is a leading French multinational energy company that was established in 2008 from the merger of the Belgian company Suez, founded in 1958, and the historic French gas supplier GDF, created in 1946. The group operates across multiple continents and is present in 31 countries, showcasing its extensive international footprint.

With a remarkable annual revenue of 82.6 billion euros in 2023, Engie is recognized as the second largest electricity producer in France. It holds an installed electrical production capacity of 104.7 GW, generating 385.5 TWh of electricity, reflecting its significant role in the energy sector.

Engie has made substantial progress in renewable energy, bolstered by its dedicated Renewable Business Unit. By the end of 2023, the company had installed 41.4 GW of renewable energy capacity, including hydroelectric (17.9 GW), onshore wind (14.3 GW), offshore wind (1.5 GW), and solar power (6.9 GW). Renewables are expected to make up 58% of Engie’s electricity production mix by 2030, demonstrating the company’s strong commitment to sustainable energy transition.

As the historic gas supplier in France, Engie was uniquely authorized to offer regulated natural gas tariffs until their abolition. As of December 31, 2024, according to the French Energy Regulation Commission (CRE), 54% of French households were still subscribed to Engie or a local distribution company for their gas supply. Serving 6 million residential customers, Engie remains the largest provider of natural gas in France, benefiting from its strong market legacy.

Engie is also a pioneer in the development of renewable gases. Through its Infrastructures Business Unit, the company aims to produce 10 TWh of biomethane in Europe by 2030 and is already the leading biomethane producer in France via its subsidiary ENGIE Bioz.

The company employs 97,300 people worldwide, reflecting its scale and importance as an employer in the energy sector. Engie’s corporate structure is that of a public limited company (SA), with a share capital exceeding 2.4 billion euros.

Engie distinguishes itself by combining its historic expertise in gas supply with a powerful and fast-growing presence in renewable electricity production. The company is known for its commitment to energy transition, reflected in its ambitious investments in renewables and renewable gases, establishing it as a key player in the future energy landscape.