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Engie: active energy supplier in France - July 2025
Engie is a supplier of both electricity and gas, catering to both residential and professional customers. It offers several electricity plans, with its cheapest option for professionals being the Latitude Electricity 1-year contract, which is about 4% less expensive than the regulated tariff. For gas, Engie provides offers exclusively for residential and professional clients, with the most affordable residential gas plan being Gaz Référence 3 years, slightly above the reference price. As a historic gas supplier in France, Engie holds a leading market position with over 6 million residential gas customers. Known for its commitment to renewable energy and customer service excellence, Engie remains a key player in the French energy market.
Simulation based on a medium-profile annual consumption of 6000 kWh electricity (4000 kWh peak, 2000 kWh off-peak) with a 6 kVA meter, and 11200 kWh annual gas consumption in zone 1 for heating use.

Engie energy offers in France in July 2025
The 2 electricity offers from Engie
Offer | Features | Price | Score | Contact | |
---|---|---|---|---|---|
ELEC RÉFÉRENCE 3 ANS |
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Estimated budget
2276 € Extra cost 196 € |
|
Rappel gratuit | Verified on 02/06/2025 |
Comparison based on a residential electricity consumption of 9500 kWh per year with a 6 kVA subscription (Base option). See more details about the Selectra Score.
Elec Référence 3 ans by Engie

Elec Référence 3 ans
- Standard Green Electricity: Guarantees of Origin
- Fixed price offer
The Elec Référence 3 years plan offers fixed electricity prices for 3 years, ensuring that both the subscription fee and kWh price for supply remain unchanged despite regulatory tariff increases. The electricity is from a standard green energy mix backed by Guarantees of Origin certifying renewable production. A paid option, Elec Vert+, is available to source renewable electricity directly from French producers. Note that network fees and obligations costs may vary during the contract, making this a green, stable, but slightly premium-priced offer.
Engie's Elec Référence 3 years is now more expensive than the regulated tariff and less competitive among fixed-price green offers. The additional €3/month for French-origin guarantees is a drawback when cheaper fixed green contracts already include this. While it delivers price stability and green energy, its complex pricing structure and premium cost reduce its appeal. Overall, it scores a Selectra Score C for quality-price balance. – Selectra
Tariff Grids by options - Elec Référence 3 ans
Tariff for the option base
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Yearly meter standing charge | Base kWh price |
---|---|---|
3 kVA | 129.01 € | 0.22136 € |
6 kVA | 172.68 € | 0.22136 € |
9 kVA | 219.27 € | 0.22272 € |
12 kVA | 266.37 € | 0.22272 € |
15 kVA | 310.56 € | 0.22272 € |
18 kVA | 352.86 € | 0.22272 € |
24 kVA | 448.31 € | 0.22272 € |
30 kVA | 544.16 € | 0.22272 € |
36 kVA | 628.99 € | 0.22272 € |
Prices in € TTC for offer Elec Référence 3 ans by Engie updated 21/07/2025
Tariff for the option hphc
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Yearly meter standing charge | Off-peak kWh price | Peak kWh price |
---|---|---|---|
6 kVA | 176.48 € | 0.18934 € | 0.23146 € |
9 kVA | 224.46 € | 0.18934 € | 0.23146 € |
12 kVA | 271.3 € | 0.18934 € | 0.23146 € |
15 kVA | 315.75 € | 0.18934 € | 0.23146 € |
18 kVA | 361.46 € | 0.18934 € | 0.23146 € |
24 kVA | 456.92 € | 0.18934 € | 0.23146 € |
30 kVA | 543.78 € | 0.18934 € | 0.23146 € |
36 kVA | 632.92 € | 0.18934 € | 0.23146 € |
Prices in € TTC for offer Elec Référence 3 ans by Engie updated 21/07/2025
Elec'Car 1 an by Engie

Elec'Car 1 an
- Indexed prices
- Standard Green Electricity: Guarantees of Origin
The Elec'Car 1 year plan features market-indexed prices linked to regulated tariffs, adjusting upward or downward accordingly. It offers green electricity guaranteed by Origin Certificates, supporting renewable energy generation. Designed specifically for electric or plug-in hybrid vehicle owners, it provides a 50% discount on kWh during off-peak hours compared to its high peak-hour price. This structure encourages charging your vehicle during cheaper off-peak times, while all household consumption benefits from reduced rates during these hours. The contract lasts for one year with pricing aligned to market variations.
Elec'Car stands out for its attractive off-peak price but suffers from an excessively high peak-hour tariff, making it uncompetitive overall. Restricted to electric vehicle owners, it lacks appeal for general consumers. While it supports green electricity, better market offers exist. Its D rating reflects mediocre value for money and limited price guarantees. Selectra recommends considering alternatives before subscribing.
Tariff Grids by options - Elec'Car 1 an
Tariff for the option hphc
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Yearly meter standing charge | Off-peak kWh price | Peak kWh price |
---|---|---|---|
6 kVA | 173.6 € | 0.15514 € | 0.26982 € |
9 kVA | 220.15 € | 0.15514 € | 0.26982 € |
12 kVA | 265.55 € | 0.15514 € | 0.26982 € |
15 kVA | 308.55 € | 0.15514 € | 0.26982 € |
18 kVA | 352.82 € | 0.15514 € | 0.26982 € |
24 kVA | 445.4 € | 0.15514 € | 0.26982 € |
30 kVA | 529.38 € | 0.15514 € | 0.26982 € |
36 kVA | 615.63 € | 0.15514 € | 0.26982 € |
Prices in € TTC for offer Elec'Car 1 an by Engie updated 21/07/2025
The 2 gas offers from Engie
Passerelle by Engie
The Engie Passerelle gas offer features a monthly price adjustment based on the French wholesale market, with prices varying every month according to the CRE reference price. It includes a 5% biomethane mix, while the rest is standard natural gas. This non-subscriber transitional offer is reserved exclusively for customers previously on regulated tariffs as of June 30, 2023, and is unavailable for new subscriptions. Any contract termination is final and irreversible.
Engie Passerelle ranks low with a D rating on Selectra’s scale due to its monthly fluctuating prices and limited biomethane content. While it serves as a necessary transitional option post-regulated tariffs, it lacks environmental commitments and is not open to new customers. Selectra appreciates its role but advises consumers to consider more competitive and stable offers for better value and sustainability.
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0 - 4000 kWh/year | 4000 - 30 000 kWh/year | 30 000 - 300 000 kWh/year |
---|---|---|---|
Yearly meter standing charge | 115.70004 € | 306.99996 € | 306.99996 € |
Zone 1 (€/kWh) | 0.14525 € | 0.10938 € | 0.10938 € |
Zone 2 (€/kWh) | 0.14525 € | 0.11012 € | 0.11012 € |
Zone 3 (€/kWh) | 0.14525 € | 0.11087 € | 0.11087 € |
Zone 4 (€/kWh) | 0.14525 € | 0.11161 € | 0.11161 € |
Zone 5 (€/kWh) | 0.14525 € | 0.11236 € | 0.11236 € |
Zone 6 (€/kWh) | 0.14525 € | 0.11012 € | 0.11012 € |
Prices in € TTC of Passerelle by provider Engie updated July 1st 2023
Gaz Référence 3 ans by Engie
The Engie Gaz Référence 3 years plan features fixed prices for the gas subscription and kWh (excluding taxes) over a 3-year period, providing price stability on these components. The offer includes 5% green gas, certified by Guarantees of Origin, sourced from injected biomethane. While the core gas price is fixed, any changes in taxes, obligations, or transmission fees will affect the final bill. This plan represents a mix of natural gas with a small renewable fraction, ideal for customers seeking both price security and partial renewable energy integration.
Gaz Référence 3 ans is one of the most competitive offers including green gas, making it a solid choice for those supporting the energy transition. However, its fixed pricing may not be optimal as gas prices are expected to fall. It’s not the cheapest offer but balances quality and green content well. The Selectra Score is B, reflecting good value with moderate price positioning and partial renewable guarantees. Price stability vs future market trends is the key consideration.
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0 - 4000 kWh/year | 4000 - 30 000 kWh/year | 30 000 - 300 000 kWh/year |
---|---|---|---|
Yearly meter standing charge | 126.86004 € | 325.38996 € | 325.38996 € |
Zone A (€/kWh) | 0.14116 € | 0.1055 € | 0.0992 € |
Zone B (€/kWh) | 0.14116 € | 0.10657 € | 0.11099 € |
Zone C (€/kWh) | 0.14116 € | 0.10943 € | 0.11384 € |
Zone D (€/kWh) | 0.14116 € | 0.1126 € | 0.11701 € |
Zone E (€/kWh) | 0.14116 € | 0.11606 € | 0.12048 € |
Zone F (€/kWh) | 0.14116 € | 0.11893 € | 0.12335 € |
Zone G (€/kWh) | 0.14116 € | 0.12084 € | 0.12526 € |
Zone H (€/kWh) | 0.14116 € | 0.12084 € | 0.12526 € |
Prices in € TTC for offer Gaz Référence 3 ans by Engie updated 21/07/2025
Engie reviews: what customers are saying?
Platform | Average Rating | Number of Reviews |
---|---|---|
Trustpilot | 4.20/5 | 7751 reviews |
iGraal | 4.50/5 | 1039 reviews |
Poulpeo | 3.00/5 | 77 reviews |
Selectra | 3.90/5 | 4626 reviews |
Total | 4.1/5 | 13493 reviews |
Weighted average rating calculation: (4.20 x 7751 + 4.50 x 1039 + 3.00 x 77 + 3.90 x 4626) / 13493 = 4.11 out of 5.
How to contact Engie in 2025: phone, email, online
Engie offers a variety of contact methods, including phone, email via an online form, chat, and social media. The customer service is available with extended hours from Monday to Sunday, adapting its availability according to the channel. Some channels like chat and sign language services have specific hours. The provider offers a dedicated service for hearing-impaired clients by video conference. It is not clearly indicated whether Engie provides an English-speaking customer service. Overall, the contact options show a balanced approach to accessibility and customer support.
Contact Method | Details | Availability |
---|---|---|
Phone (Individuals) | 09 69 32 43 24 (non-premium rate) | Monday–Saturday 8h–20h, Sunday 10h–17h |
Phone (Professionals) | 09 69 32 67 77 | Not specified |
Email / Online Form | Via contact form on official website | Monday–Saturday 8h–21h, Sunday 10h–18h |
Chat | Live chat on website | Monday–Friday 9h–12h and 14h–17h (excluding holidays) |
Client Area Messaging | “Need help” messaging feature | Monday–Saturday 8h–21h, Sunday 10h–18h |
Hearing Impaired Service (LSF/LPC) | Video conference service | Monday–Friday 9h–18h |
Social Networks | Support via Facebook, X, YouTube, LinkedIn, Instagram | Not specified |
Postal Address | Service Clients ENGIE - TSA 87 494 – 76934 ROUEN CEDEX 09 | Response within 8 to 10 days |
How to subscribe an Engie energy plan in France?
To subscribe to an energy contract with Engie, you have several options. For telephone subscriptions, you can contact the provider directly on 09 69 36 05 73. Customer support is available Monday to Saturday from 8 AM to 8 PM and Sunday from 10 AM to 5 PM.
If you prefer subscribing online, you can do so directly on the Engie official website. Navigate to their energy offers section and follow the instructions to complete your subscription.
- The required documents to subscribe with Engie
- A recent energy bill (if switching providers)
- Your full name and contact information
- Your bank account details for direct debit payments
- The Point of Delivery (POD) number for electricity or Point of Consumption (POC) number for gas
- The address of your supply point
- Your preferred contract start date
About Engie
Engie is a leading global energy company with a rich heritage stemming from the merger of the Belgian company Suez, founded in 1958, and the historic French gas provider GDF, established in 1946. Officially formed in 2008, Engie operates in 31 countries across multiple continents, showcasing an extensive international presence.
In 2023, Engie reported a robust turnover of €82.6 billion and managed an installed electricity production capacity of 104.7 gigawatts (GW), generating 385.5 terawatt-hours (TWh) of electricity. The company has significantly expanded its renewable energy portfolio, adding 3.9 GW of renewable capacity in that year alone, underlining its commitment to sustainable energy development.
Engie employs approximately 97,300 people worldwide and remains a dominant force in the French energy market. As the former historical natural gas supplier in France, Engie was the only nationwide provider authorized to offer the regulated natural gas tariff until its discontinuation. By the end of 2024, it retained a leading customer base with 54% of French households still subscribing to Engie for gas and a total of 6 million residential customers, positioning it as the top natural gas provider in France.
In the electricity sector, Engie ranks as the second-largest electricity producer in France. It leads the renewable energy segment domestically, particularly in onshore wind and solar power, with an installed renewable capacity of 41.4 GW at the end of 2023, broken down as 17.9 GW hydroelectric, 14.3 GW onshore wind, 1.5 GW offshore wind, and 6.9 GW solar. The company aims for renewables to account for 58% of its electricity production mix by 2030.
Additionally, through its Infrastructures Business Group, Engie is accelerating the growth of renewable gases, targeting the production of 10 TWh of biomethane in Europe by 2030. It is already recognized as the leading biomethane producer in France through ENGIE Bioz, reinforcing its position at the forefront of green gas development.
A distinctive aspect of Engie is its tailored customer engagement initiatives, such as the proprietary Ecodéfis program, designed to encourage energy saving during critical periods through incentives and rewards, demonstrating the company’s commitment to energy efficiency and sustainability.
With a client portfolio including over 8.2 million domestic and professional customers in France alone, Engie combines its extensive operational scale with innovative energy solutions. It is a publicly traded company (SA) with a social capital of over €2.4 billion, continuously adhering to stringent industry standards and transparency practices.