Selectra verdict

Is Happ-e a good choice for your home in France?

2.2 / 5
157 verified reviews — Highly rated by customers

Choose Happ-e if…

  • You live anywhere in mainland France — coverage is nationwide.
  • You want electricity and gas under one contract — Happ-e offers both.
  • You are renting or own property in France — Happ-e is open to residential customers.
  • Reputation matters to you — rated 4.5/5 across 9,111 verified reviews.
Our advice: Call Selectra in English to compare Happ-e's available tariffs and find the best option for your home. Free advice service.
!

Think twice about Happ-e if…

  • You need English-speaking customer service — Happ-e handles all support in French only.
Our advice: Selectra can compare all French suppliers in English and handle your subscription for free — including better-rated alternatives.

Not sure? Get free advice in English.

Selectra compares all French suppliers and handles your subscription — completely free of charge.

+33 9 87 67 37 93

Happ-e electricity offers — May 2026

Residential electricity tariffs from Happ-e currently available for homes in France. Prices vary by consumption and power rating.

Option
Your power
Annual subscription
/month
Price per kWh
€/kWh
at kVA
Annual subscription
/month
Peak hours (HP)
€/kWh
at kVA
Off-peak (HC)
€/kWh
at kVA
Annual subscription
/month
Blue off-peak (cheapest)
€/kWh
at kVA
1 April 2026 · incl. tax
Électricité 1 an · prices incl. tax · 1 April 2026
PowerAnnual subscriptionPrice per kWh
3 kVA 140.64 € 0.2300 €
6 kVA 182.52 € 0.2300 €
9 kVA 224.40 € 0.2300 €
12 kVA 266.28 € 0.2300 €
15 kVA 308.16 € 0.2300 €
18 kVA 349.92 € 0.2300 €
24 kVA 433.68 € 0.2300 €
30 kVA 517.44 € 0.2300 €
36 kVA 601.08 € 0.2300 €
Électricité 1 an · prices incl. tax · 1 April 2026
PowerAnnual subscriptionPeak (HP)Off-peak (HC)
6 kVA 182.52 € 0.2417 € 0.1922 €
9 kVA 224.40 € 0.2417 € 0.1922 €
12 kVA 266.28 € 0.2417 € 0.1922 €
15 kVA 308.16 € 0.2417 € 0.1922 €
18 kVA 349.92 € 0.2417 € 0.1922 €
24 kVA 433.68 € 0.2417 € 0.1922 €
30 kVA 517.44 € 0.2417 € 0.1922 €
36 kVA 601.08 € 0.2417 € 0.1922 €
Option
Your power
Annual subscription
/month
Price per kWh
€/kWh
at kVA
Annual subscription
/month
Peak hours (HP)
€/kWh
at kVA
Off-peak (HC)
€/kWh
at kVA
Annual subscription
/month
Blue off-peak (cheapest)
€/kWh
at kVA
1 April 2026 · incl. tax
Électricité 1 an + Option Vertelec · prices incl. tax · 1 April 2026
PowerAnnual subscriptionPrice per kWh
3 kVA 176.52 € 0.2300 €
6 kVA 218.40 € 0.2300 €
9 kVA 260.28 € 0.2300 €
12 kVA 302.16 € 0.2300 €
15 kVA 344.04 € 0.2300 €
18 kVA 385.80 € 0.2300 €
24 kVA 469.56 € 0.2300 €
30 kVA 553.32 € 0.2300 €
36 kVA 636.96 € 0.2300 €
Électricité 1 an + Option Vertelec · prices incl. tax · 1 April 2026
PowerAnnual subscriptionPeak (HP)Off-peak (HC)
6 kVA 218.40 € 0.2417 € 0.1922 €
9 kVA 260.28 € 0.2417 € 0.1922 €
12 kVA 302.16 € 0.2417 € 0.1922 €
15 kVA 344.04 € 0.2417 € 0.1922 €
18 kVA 385.80 € 0.2417 € 0.1922 €
24 kVA 469.80 € 0.2417 € 0.1922 €
30 kVA 553.32 € 0.2417 € 0.1922 €
36 kVA 636.96 € 0.2417 € 0.1922 €
Happ-e
Showing 2 electricity offers from Happ-e
Sort by
Happ-e electricity offers — May 2026
Plan Type Annual cost Vs regulated Score
Électricité 1 an
Fixed rate 1,563 € Prices last certified: 01 Apr 2026 per year +211 € more than regulated Selectra score E
Électricité 1 an + Option Vertelec
Variable 1,598 € Prices last certified: 01 Apr 2026 per year +247 € more than regulated Selectra score E
Offers marketed by Selectra. Rankings are not influenced by commercial partnerships. Non-partner offers are shown for information only and cannot be subscribed to via Selectra.
Prices include VAT, estimated for a 6 kVA, 6,000 kWh/yr electricity profile (Paris) · as of May 2026. Amounts may vary depending on your situation.
Need help choosing? +33 9 87 67 37 93 · Mon–Fri 8am–9pm, Sat 9am–7pm, Sun 9am–5pm

Happ-e gas offers — May 2026

Residential gas tariffs from Happ-e currently available for homes in France. Prices vary by consumption and distribution zone.

Which zone am I in?
Zone selected above ✓
No GRDF gas network data for this town. Your area may be served by a local distributor (ELD).
Zone
Annual subscription
per year · hot water usage
Price per kWh
€/kWh
hot water consumption band
2 May 2026 · incl. tax
Gaz Naturel · prices incl. tax · 2 May 2026
ConsumptionAnnual subscriptionPrice per kWh
Cooking
0–999 kWh/yr
249.36 € 0.1488 €
Hot water
1,000–3,999 kWh/yr
249.36 € 0.1488 €
Heating
4,000–29,999 kWh/yr
750.00 € 0.1148 €
Heating
30,000–300,000 kWh/yr
750.00 € 0.1148 €
Cooking
0–999 kWh/yr
249.36 € 0.1488 €
Hot water
1,000–3,999 kWh/yr
249.36 € 0.1488 €
Heating
4,000–29,999 kWh/yr
750.00 € 0.1156 €
Heating
30,000–300,000 kWh/yr
750.00 € 0.1156 €
Cooking
0–999 kWh/yr
249.36 € 0.1488 €
Hot water
1,000–3,999 kWh/yr
249.36 € 0.1488 €
Heating
4,000–29,999 kWh/yr
750.00 € 0.1163 €
Heating
30,000–300,000 kWh/yr
750.00 € 0.1163 €
Cooking
0–999 kWh/yr
249.36 € 0.1488 €
Hot water
1,000–3,999 kWh/yr
249.36 € 0.1488 €
Heating
4,000–29,999 kWh/yr
750.00 € 0.1170 €
Heating
30,000–300,000 kWh/yr
750.00 € 0.1170 €
Cooking
0–999 kWh/yr
249.36 € 0.1488 €
Hot water
1,000–3,999 kWh/yr
249.36 € 0.1488 €
Heating
4,000–29,999 kWh/yr
750.00 € 0.1177 €
Heating
30,000–300,000 kWh/yr
750.00 € 0.1177 €
Cooking
0–999 kWh/yr
249.36 € 0.1488 €
Hot water
1,000–3,999 kWh/yr
249.36 € 0.1488 €
Heating
4,000–29,999 kWh/yr
750.00 € 0.1184 €
Heating
30,000–300,000 kWh/yr
750.00 € 0.1184 €
Happ-e
Showing 1 gas offer from Happ-e
Sort by
Happ-e gas offers — May 2026
Plan Type Annual cost Vs regulated Score
Gaz Naturel
Variable 2,483 € Prices last certified: 02 May 2026 per year +256 € more than regulated Selectra score E
Offers marketed by Selectra. Rankings are not influenced by commercial partnerships. Non-partner offers are shown for information only and cannot be subscribed to via Selectra.
Prices include VAT, estimated for a 15,000 kWh/yr gas profile (Paris) · as of May 2026. Amounts may vary depending on your situation.
Need help choosing? +33 9 87 67 37 93 · Mon–Fri 8am–9pm, Sat 9am–7pm, Sun 9am–5pm

How to set up Happ-e energy for your home in France

The process is completely different depending on your situation — choose yours below.

If there is no active contract at your new address, the electricity will be off when you arrive.

This is very common in France. Always call your supplier before your move-in date — activation by ENEDIS takes 1–5 business days. A same-day emergency connection is possible but costs extra.

How it works

1
Find your PDL number
Your PDL (Point de Livraison) is a 14-digit meter reference unique to your address. Find it on a previous occupant's bill, on the meter itself, or ask your landlord. Without it, your supplier cannot open a contract.
2
Call before you move in
Contact Happ-e (or Selectra in English) with your PDL, move-in date, ID, and French bank details. The whole process takes under 10 minutes by phone.
3
ENEDIS activates your meter
The grid operator ENEDIS (not your supplier) physically activates the line. Standard activation: 1–5 business days. Emergency same-day activation: possible but chargeable.
4
You receive a welcome letter
It arrives by post in French. It confirms your contract details, tariff, and PDL. Selectra can help you understand it if needed.

What you'll need

  • PDL number — 14-digit meter reference. On your Linky meter, on a previous bill left at the address, or via your landlord. This is mandatory.
  • French bank account (RIB) — Most French suppliers require direct debit (prélèvement automatique). If you don't have a French account yet, call Selectra — some suppliers accept foreign IBANs.
  • Passport or EU ID — For identity verification. A copy is sometimes requested by post after sign-up.
  • PCE number — Gas meter reference, equivalent of the PDL for natural gas. On your last gas bill or on the meter.
  • Move-in date — Needed to schedule activation. Give as much notice as possible.

Your electricity will not be cut off during the switch.

Switching supplier in France is handled entirely by ENEDIS in the background. Your current supplier is notified automatically — you do not need to cancel anything yourself.

How it works

1
Compare offers
Use the price grid above to compare Happ-e tariffs against the market. Savings of 5–15% vs. the regulated tariff are common with alternative suppliers.
2
Subscribe
Call Happ-e directly, or use Selectra's free English-language service. You'll need your PDL (on your current bill), RIB, and ID. Takes under 10 minutes.
3
Your old supplier is notified automatically
You do not need to contact your current supplier. The switch is handled by ENEDIS under French energy regulations. Processing takes 2–3 weeks.
4
Final bill and welcome letter
Your old supplier sends a final bill (in French). Happ-e sends a welcome letter confirming your new tariff. Selectra can help you read both.

Key facts

  • No termination fee — French law prohibits exit fees on residential energy contracts. You can switch at any time, even mid-contract.
  • Timeline: 2–3 weeks — From sign-up to your first bill with the new supplier. Your meter reading is synced automatically.
  • You need your PDL — Find it on your current electricity bill (14-digit number labelled "PDL" or "Référence PDL").
  • Regulated tariff: you can always return — If you switch away from the regulated tariff (Tarif Bleu), you can come back to EDF at any time at the current regulated rate.

Happ-e customer reviews: what to expect as an expat

Overall customer score

4.5 /5 Highly rated
PoorAverageExcellent

Average across 6 review platforms · 9,111 total reviews

What this means for you

Happ-e consistently earns strong customer ratings — one of the better-reviewed suppliers on the French market. Most reviews praise pricing and contract clarity. Note that all reviews come from French-speaking customers; the experience for expats mainly depends on how you manage French-language correspondence.

Note for expats

All reviews are from French-speaking customers. Language barriers with customer service affect every supplier equally — Selectra's English service acts as your intermediary at no cost.

Ratings across platforms

Avis Vérifiés
4.6 /5

7,030 reviews · updated 04 May 2026

Google Reviews
4.6 /5

1,277 reviews · updated 04 May 2026

Trustpilot
4.2 /5

454 reviews · updated 04 May 2026

iGraal
4.3 /5

174 reviews · updated 04 May 2026

Selectra
2.2 /5

157 reviews · updated 04 May 2026

Poulpeo
4.2 /5

19 reviews · updated 15 Apr 2026

Get free advice in English → A Selectra advisor compares all French suppliers, including better-rated alternatives to Happ-e.
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How to contact Happ-e in France

Customer service, online account, and English-speaking support options.