By Is Happ-e a good choice for your home in France?
Choose Happ-e if…
- You live anywhere in mainland France — coverage is nationwide.
- You want electricity and gas under one contract — Happ-e offers both.
- You are renting or own property in France — Happ-e is open to residential customers.
- Reputation matters to you — rated 4.5/5 from 9,238 reviews across 5 platforms.
Think twice about Happ-e if…
- You want one of the cheapest offers — none of Happ-e's offers ranks among the 5 cheapest in our comparator for a typical home:
- Electricity (3,099 kWh/year, 6 kVA, single-rate Base option, in Paris);
- Gas (11,200 kWh/year in Paris).
Not sure? Get free advice in English.
Selectra compares all French suppliers and handles your subscription — completely free of charge.
Happ-e electricity offers — October 2026
Residential electricity tariffs from Happ-e currently available for homes in France. Prices vary by consumption and power rating.
With a 6 kVA meter, Électricité 1 an costs €185.52 a year for the subscription and €0.2273 per kWh with the single-rate Base option. It is also sold with the Peak / Off-peak (HP/HC) option: €185.52 a year for the subscription and €0.2402 per kWh in peak hours and €0.1887 in off-peak hours. Prices include tax; select your meter power below for the exact figures.
| Power | Annual subscription | Price per kWh |
|---|---|---|
| 3 kVA | 142.44 € | 0.2273 € |
| 6 kVA | 185.52 € | 0.2273 € |
| 9 kVA | 228.72 € | 0.2273 € |
| 12 kVA | 271.80 € | 0.2273 € |
| 15 kVA | 315.00 € | 0.2273 € |
| 18 kVA | 358.08 € | 0.2273 € |
| 24 kVA | 444.36 € | 0.2273 € |
| 30 kVA | 530.64 € | 0.2273 € |
| 36 kVA | 616.92 € | 0.2273 € |
| Power | Annual subscription | Peak (HP) | Off-peak (HC) |
|---|---|---|---|
| 3 kVA | 142.44 € | 0.2402 € | 0.1887 € |
| 6 kVA | 185.52 € | 0.2402 € | 0.1887 € |
| 9 kVA | 228.72 € | 0.2402 € | 0.1887 € |
| 12 kVA | 271.80 € | 0.2402 € | 0.1887 € |
| 15 kVA | 315.00 € | 0.2402 € | 0.1887 € |
| 18 kVA | 358.08 € | 0.2402 € | 0.1887 € |
| 24 kVA | 444.36 € | 0.2402 € | 0.1887 € |
| 30 kVA | 530.64 € | 0.2402 € | 0.1887 € |
| 36 kVA | 616.92 € | 0.2402 € | 0.1887 € |
Happ-e gas offers — October 2026
Residential gas tariffs from Happ-e currently available for homes in France. Prices vary by consumption and distribution zone.
For a typical home heated with gas (11,200 kWh/year), in gas pricing zone 1, Gaz Naturel costs €387.84 a year for the subscription and €0.1504 per kWh. Prices include tax; the zone depends on your town and the price on your consumption, select yours below.
| Consumption | Annual subscription | Price per kWh |
|---|---|---|
|
Cooking 0–999 kWh/yr |
152.40 € | 0.1881 € |
|
Hot water 1,000–3,999 kWh/yr |
152.40 € | 0.1881 € |
|
Heating 4,000–29,999 kWh/yr |
387.84 € | 0.1504 € |
|
Heating 30,000–300,000 kWh/yr |
397.32 € | 0.1504 € |
|
Cooking 0–999 kWh/yr |
152.40 € | 0.1881 € |
|
Hot water 1,000–3,999 kWh/yr |
152.40 € | 0.1881 € |
|
Heating 4,000–29,999 kWh/yr |
387.84 € | 0.1512 € |
|
Heating 30,000–300,000 kWh/yr |
397.32 € | 0.1512 € |
|
Cooking 0–999 kWh/yr |
152.40 € | 0.1881 € |
|
Hot water 1,000–3,999 kWh/yr |
152.40 € | 0.1881 € |
|
Heating 4,000–29,999 kWh/yr |
387.84 € | 0.1519 € |
|
Heating 30,000–300,000 kWh/yr |
397.32 € | 0.1519 € |
|
Cooking 0–999 kWh/yr |
152.40 € | 0.1881 € |
|
Hot water 1,000–3,999 kWh/yr |
152.40 € | 0.1881 € |
|
Heating 4,000–29,999 kWh/yr |
387.84 € | 0.1526 € |
|
Heating 30,000–300,000 kWh/yr |
397.32 € | 0.1526 € |
|
Cooking 0–999 kWh/yr |
152.40 € | 0.1881 € |
|
Hot water 1,000–3,999 kWh/yr |
152.40 € | 0.1881 € |
|
Heating 4,000–29,999 kWh/yr |
387.84 € | 0.1533 € |
|
Heating 30,000–300,000 kWh/yr |
397.32 € | 0.1533 € |
|
Cooking 0–999 kWh/yr |
152.40 € | 0.1881 € |
|
Hot water 1,000–3,999 kWh/yr |
152.40 € | 0.1881 € |
|
Heating 4,000–29,999 kWh/yr |
387.84 € | 0.1540 € |
|
Heating 30,000–300,000 kWh/yr |
397.32 € | 0.1540 € |
How to subscribe to an energy supplier as an expat in France
The process is completely different depending on your situation — choose yours below. Selectra's English-speaking advisors can also present the offers of Selectra's partner suppliers, free of charge.
If there is no active contract at your new address, the electricity will be off when you arrive.
This is very common in France. Always call your supplier before your move-in date — activation by ENEDIS takes 1–5 business days. A same-day emergency connection is possible but costs extra.
How it works
What you'll need
- PDL number — 14-digit meter reference. On your Linky meter, on a previous bill left at the address, or via your landlord. This is mandatory.
- French bank account (RIB) — Most French suppliers require direct debit (prélèvement automatique). If you don't have a French account yet, call Selectra — some suppliers accept foreign IBANs.
- Passport or EU ID — For identity verification. A copy is sometimes requested by post after sign-up.
- PCE number — Gas meter reference, equivalent of the PDL for natural gas. On your last gas bill or on the meter.
- Move-in date — Needed to schedule activation. Give as much notice as possible.
Happ-e customer reviews: what to expect as an expat
Overall customer score
Average across 5 review platforms · 9,238 total reviews
What this means for you
Happ-e consistently earns strong customer ratings — one of the better-reviewed suppliers on the French market. Most reviews praise pricing and contract clarity. Note that all reviews come from French-speaking customers; the experience for expats mainly depends on how you manage French-language correspondence.
Note for expats
All reviews are from French-speaking customers. Language barriers with customer service affect every supplier equally — Selectra's English service acts as your intermediary at no cost.
How the overall score of 4.5/5 is calculated
The overall score is a weighted average, not a simple average of the 5 platform scores. Each platform counts in proportion to its number of reviews, so a platform with thousands of reviews weighs more than one with a few dozen. For each platform, the score is multiplied by its number of reviews; the results are added up, then divided by the total number of reviews.
41,971 ÷ 9,238 reviews = 4.54, rounded to 4.5/5.
Avis Vérifiés alone accounts for 77% of the reviews, so its score drives most of the result.
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How to contact Happ-e in France
Customer service, online account, and English-speaking support options.
About Happ-e
Happ-e is the fully online energy brand of ENGIE, France's historic gas supplier. It sells electricity and natural gas offers managed entirely through a customer web account, with an optional green electricity add-on. Below you will find our independent review, its awards, its referral programme and how to get in touch.
Our review of Happ-e
Happ-e, a brand of the ENGIE group, currently seems to be losing momentum. While this supplier once mainly targeted a young audience, using informal language and offering particularly attractive prices, it has now dropped both of these features that were central to its brand image. Happ-e no longer ranks among the cheapest suppliers on the market, a very different position from the one it held before the energy crisis.
Awards and rankings
In the study carried out by Pro Conso France titled "Comparison of energy suppliers in France 2024-2025", Happ-e by ENGIE stood out with notable results across several categories:
Rankings:
- Best electricity suppliers: Happ-e ranks third, with a score of 92% and a rating of 18.34/20.
- Best green electricity suppliers: Happ-e also comes third, with a score of 92% and a rating of 18.31/20.
- Best gas suppliers: Happ-e comes second, with a score of 91% and a rating of 18.17/20.
Happ-e also finished second in the ranking published by Capital of the best brands 2025, a ranking based on a survey of 20,000 French people carried out over the summer. In this ranking, Happ-e scored 7.79/10.
ADEME (France's environment agency) awarded the VertVolt label to the VertElec+ option, confirming that the electricity supplied is genuinely produced from renewable sources in France.