Enercoop: active energy supplier in France - July 2025

Enercoop is an electricity supplier catering to both residential and professional customers. It offers exclusively green energy through multiple electricity plans, with the most affordable option for households being the Flexi Watt 2 seasons, priced at €1,454 annually for an average home. Enercoop does not provide gas offers. Renowned for its cooperative structure and strong commitment to renewable energy, Enercoop’s electricity is certified by the VertVolt label as highly engaged and 100% renewable. The company stands out with direct contracts with producers and a transparent, citizen-centered model, making it a unique choice for environmentally conscious consumers in France.

Simulation based on an average residential consumption of 6,000 kWh per year (4,000 kWh in peak hours and 2,000 kWh in off-peak hours) with a 6 kVA meter power in the Peak/Off-Peak option.

Enercoop energy offers in France in July 2025

The 4 electricity offers from Enercoop

Enercoop does not offer gas services

Enercoop currently does not provide gas plans. If you are looking for a gas provider, please consider other suppliers offering competitive gas plans tailored to your needs.

Comparison for a residential consumption of 13450 kWh of gas per year in Limoges. Details about the Selectra Score.

Enercoop reviews: what customers are saying?

How to contact Enercoop in 2025: phone, email, online

Enercoop offers various contact options, including telephone and multiple email addresses, catering separately to particular needs. The main phone support operates during standard business hours, with email providing broader accessibility. Dedicated contacts exist for complaints and professional clients, ensuring tailored assistance. The service includes an online chat accessible during weekdays. However, there is no confirmed English-speaking customer service available. Overall, the contact options provide reasonable coverage but with restricted hours typical of ethical cooperatives.

How to subscribe an Enercoop energy plan in France?

To subscribe to Enercoop, you can do so by contacting their customer service via phone at 09 70 68 07 65. The service is available from Monday to Friday, 9:00 AM to 12:30 PM and 1:30 PM to 5:00 PM. Enercoop ensures customer support through a local-based team, providing assistance throughout your subscription process.

You also have the option to subscribe directly online by visiting Enercoop's official website. More detailed information about their offers and subscription methods can be accessed there to better suit your specific needs and preferences.

• Documents required to subscribe to Enercoop
• Your address
• Your Point of Delivery (POD) number, found on your electricity bill
• The name of the current electricity supplier
• Your latest electricity meter reading
• A bank account number (RIB) for payment setup

About Enercoop

Enercoop was founded in 2005 and stands out for its strong commitment to the energy transition. It is the result of collaboration between around twenty actors from the renewable energy sector, citizen associations, and the social and solidarity economy, including organizations such as CLER, La Compagnie du Vent, and Greenpeace. By 2024, Enercoop had electricity supplied by 524 production sites across France, with 402 of these being citizen or community projects.

Enercoop operates on a distinctive cooperative model, being a Société Coopérative d'Intérêt Collectif (SCIC). This structure brings together both producers and consumers to ensure commercial traceability of electricity. Prices for electricity purchase and sale are determined collectively by the cooperative's members, including more than 450 producers worldwide and its nearly 64,200 sociétaires in 2024. This unique arrangement supports the company's slogan: "Electricity by and for the citizens".

Enercoop is also notable for its social utility status, holding the ESUS accreditation since 2006 (Entreprise Solidaire d’Utilité Sociale), granted by the French Ministry of Economy to companies pursuing social utility objectives. Additionally, Enercoop is the only electricity supplier owned by its sociétaires, organized as a network of local cooperatives serving more than 99,100 customers nationwide as of 2024.

Thanks to its commitment to direct contracts with renewable producers, Enercoop guarantees 100% green premium electricity. The company purchases one kilowatt-hour of renewable electricity for each kilowatt-hour consumed by its clients, directly from producers via exclusive agreements. This approach leads to Enercoop buying more renewable energy than consumed, with 606 GWh purchased against 573 GWh consumed in recent figures.

Enercoop has earned significant recognition for its approach, including being ranked as an equally "truly green" supplier by Greenpeace in 2020 and being awarded the VertVolt label by ADEME, which acknowledges a high level of engagement and an electricity mix with 0% nuclear power. The cooperative also received the Selectra Award for Best Green Electricity Supplier in 2023, reflecting its very low dispute rate and its strong presence in wind and solar energy production.

In addition to supplying electricity, Enercoop is also a producer and actively co-develops and operates renewable energy resources to promote an ethical and citizen-driven model of energy production. Its 2024 electricity mix primarily consists of 70% wind power, 16% photovoltaic, 14% hydroelectric, and 0.2% biomass.