Selectra verdict

Is Enercoop a good choice for your home in France?

4.4 / 5
451 verified reviews — Highly rated by customers

Choose Enercoop if…

  • You live anywhere in mainland France — coverage is nationwide.
  • You need electricity — 5 residential tariffs available.
  • You are renting or own property in France — Enercoop is open to residential customers.
  • Reputation matters to you — rated 4.8/5 across 3,388 verified reviews.
Our advice: Call Selectra in English to compare Enercoop's available tariffs and find the best option for your home. Free advice service.
!

Think twice about Enercoop if…

  • You need English-speaking customer service — Enercoop handles all support in French only.
Our advice: Selectra can compare all French suppliers in English and handle your subscription for free — including better-rated alternatives.

Not sure? Get free advice in English.

Selectra compares all French suppliers and handles your subscription — completely free of charge.

+33 9 87 67 37 93

Enercoop electricity offers — May 2026

Residential electricity tariffs from Enercoop currently available for homes in France. Prices vary by consumption and power rating.

Your power
Annual subscription
/month
Price per kWh
€/kWh
at kVA
Annual subscription
/month
Peak hours (HP)
€/kWh
at kVA
Off-peak (HC)
€/kWh
at kVA
Annual subscription
/month
Blue off-peak (cheapest)
€/kWh
at kVA
5 May 2026 · incl. tax
Basic Watt · prices incl. tax · 5 May 2026
PowerAnnual subscriptionPrice per kWh
3 kVA 114.48 € 0.2531 €
6 kVA 177.84 € 0.2531 €
9 kVA 242.28 € 0.2562 €
12 kVA 305.16 € 0.2562 €
15 kVA 366.48 € 0.2562 €
18 kVA 429.12 € 0.2562 €
24 kVA 554.76 € 0.2562 €
30 kVA 680.16 € 0.2562 €
36 kVA 805.44 € 0.2562 €
Enercoop
Showing 1 electricity offer from Enercoop
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Enercoop electricity offers — May 2026
Plan Type Annual cost Vs regulated Score
Basic Watt
Selectra Partner
Variable 1,697 € Prices last certified: 05 May 2026 per year +345 € more than regulated Selectra score C
Offers marketed by Selectra. Rankings are not influenced by commercial partnerships. Non-partner offers are shown for information only and cannot be subscribed to via Selectra.
Prices include VAT, estimated for a 6 kVA, 6,000 kWh/yr electricity profile (Paris) · as of May 2026. Amounts may vary depending on your situation.
Need help choosing? +33 9 87 67 37 93 · Mon–Fri 8am–9pm, Sat 9am–7pm, Sun 9am–5pm

How to set up Enercoop energy for your home in France

The process is completely different depending on your situation — choose yours below.

If there is no active contract at your new address, the electricity will be off when you arrive.

This is very common in France. Always call your supplier before your move-in date — activation by ENEDIS takes 1–5 business days. A same-day emergency connection is possible but costs extra.

How it works

1
Find your PDL number
Your PDL (Point de Livraison) is a 14-digit meter reference unique to your address. Find it on a previous occupant's bill, on the meter itself, or ask your landlord. Without it, your supplier cannot open a contract.
2
Call before you move in
Contact Enercoop (or Selectra in English) with your PDL, move-in date, ID, and French bank details. The whole process takes under 10 minutes by phone.
3
ENEDIS activates your meter
The grid operator ENEDIS (not your supplier) physically activates the line. Standard activation: 1–5 business days. Emergency same-day activation: possible but chargeable.
4
You receive a welcome letter
It arrives by post in French. It confirms your contract details, tariff, and PDL. Selectra can help you understand it if needed.

What you'll need

  • PDL number — 14-digit meter reference. On your Linky meter, on a previous bill left at the address, or via your landlord. This is mandatory.
  • French bank account (RIB) — Most French suppliers require direct debit (prélèvement automatique). If you don't have a French account yet, call Selectra — some suppliers accept foreign IBANs.
  • Passport or EU ID — For identity verification. A copy is sometimes requested by post after sign-up.
  • Move-in date — Needed to schedule activation. Give as much notice as possible.

Your electricity will not be cut off during the switch.

Switching supplier in France is handled entirely by ENEDIS in the background. Your current supplier is notified automatically — you do not need to cancel anything yourself.

How it works

1
Compare offers
Use the price grid above to compare Enercoop tariffs against the market. Savings of 5–15% vs. the regulated tariff are common with alternative suppliers.
2
Subscribe
Call Enercoop directly, or use Selectra's free English-language service. You'll need your PDL (on your current bill), RIB, and ID. Takes under 10 minutes.
3
Your old supplier is notified automatically
You do not need to contact your current supplier. The switch is handled by ENEDIS under French energy regulations. Processing takes 2–3 weeks.
4
Final bill and welcome letter
Your old supplier sends a final bill (in French). Enercoop sends a welcome letter confirming your new tariff. Selectra can help you read both.

Key facts

  • No termination fee — French law prohibits exit fees on residential energy contracts. You can switch at any time, even mid-contract.
  • Timeline: 2–3 weeks — From sign-up to your first bill with the new supplier. Your meter reading is synced automatically.
  • You need your PDL — Find it on your current electricity bill (14-digit number labelled "PDL" or "Référence PDL").
  • Regulated tariff: you can always return — If you switch away from the regulated tariff (Tarif Bleu), you can come back to EDF at any time at the current regulated rate.

Enercoop customer reviews: what to expect as an expat

Overall customer score

4.8 /5 Highly rated
PoorAverageExcellent

Average across 4 review platforms · 3,388 total reviews

What this means for you

Enercoop consistently earns strong customer ratings — one of the better-reviewed suppliers on the French market. Most reviews praise pricing and contract clarity. Note that all reviews come from French-speaking customers; the experience for expats mainly depends on how you manage French-language correspondence.

Note for expats

All reviews are from French-speaking customers. Language barriers with customer service affect every supplier equally — Selectra's English service acts as your intermediary at no cost.

Ratings across platforms

Avis Vérifiés
4.8 /5

2,449 reviews · updated 11 May 2026

Selectra
4.7 /5

438 reviews · updated 11 May 2026

Google Reviews
4.6 /5

252 reviews · updated 11 May 2026

Trustpilot
4.8 /5

249 reviews · updated 11 May 2026

Ombudsman complaint rate

6 per 100,000 contracts

Well below average

Every year, France's Médiateur national de l'énergie — the independent national energy ombudsman — publishes how many residential customers filed a formal dispute against each supplier, per 100,000 contracts. A high rate means more customers had complaints that their supplier failed to resolve directly. Only large suppliers with over 50,000 residential contracts are included.

Enercoop's rate of 6 ranks 1st out of 16 ranked suppliers (lower is better). The market average is 26.6 per 100,000 contracts. Enercoop performs better than average on this measure — fewer customers needed to escalate disputes to the ombudsman.

Source: Médiateur national de l'énergie · updated annually

Get free advice in English → A Selectra advisor compares all French suppliers, including better-rated alternatives to Enercoop.
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How to contact Enercoop in France

Customer service, online account, and English-speaking support options.

Available Mon–Fri 8am–9pm · Sat 9am–7pm · Sun 9am–5pm
Not sure which energy deal to pick?
EDF, TotalEnergies, Engie — our English-speaking advisors compare every offer and guide you to the right deal for your home. Completely free.
+33 9 87 67 37 93 100% free · English-speaking

Enercoop in numbers

Key figures about Enercoop.

2005
année de création
11
coopératives régionales
100 %
d'électricité renouvelable