Enercoop: active energy supplier in France - June 2025

Enercoop is an electricity supplier catering to both residential and professional customers, committed exclusively to 100% renewable energy. It offers several electricity plans, with "Flexi Watt 2 saisons" being the most affordable option for households. Enercoop does not provide any gas offers. Renowned for its cooperative model and strong dedication to energy transition, Enercoop sources all electricity directly from French renewable producers and holds the highly engaged VertVolt green label. Its unique approach combines ethical production, citizen participation, and premium green energy, making it a leading choice for environmentally conscious consumers in France.

The simulation is based on an average profile of 6000 kWh annual electricity consumption (4000 kWh in peak hours and 2000 kWh in off-peak hours) under the Heures Pleines / Heures Creuses (dual rate) option with a 6 kVA meter power.

Enercoop energy offers in France in June 2025

The 4 electricity offers from Enercoop

Enercoop does not offer gas services

Enercoop currently does not provide gas plans. If you are looking for a gas provider, please consider other suppliers offering competitive gas plans tailored to your needs.

Comparison for a residential consumption of 13450 kWh of gas per year in Limoges. Details about the Selectra Score.

Enercoop reviews: what customers are saying?

How to contact Enercoop in 2025: phone, email, online

Enercoop offers various contact methods including phone and email. The phone support is available on weekdays during standard business hours, primarily for individual customers. Dedicated channels exist for specific requests such as claims and moving services. The cooperative does not provide an English-speaking customer service, which may limit accessibility for non-French speakers. Overall, the customer support means are well distributed but mostly restricted to French-speaking clients with no extended hours beyond standard office times.

How to subscribe an Enercoop energy plan in France?

To subscribe to Enercoop, you can call their telephone number 09 70 68 07 65. This line is available Monday to Friday from 9:00 AM to 12:30 PM and 1:30 PM to 5:00 PM. Their friendly customer service team will assist you in finalizing your subscription process.

For online subscription, you must visit the official Enercoop website. Enercoop does not provide a centralized platform for online subscriptions via third-party partners, so all subscription actions are completed directly on their site.

• Documents required to subscribe to Enercoop
• Address of your residence or the location for energy supply.
• Point of Delivery (POD) number, found on your electricity bill.
• A copy of your latest energy bill, if switching from another supplier.
• Bank account details (RIB) for direct debit payments.

About Enercoop

Enercoop, established in 2005, is a French electricity supplier distinguished by its strong commitment to the energy transition. It originated from the collaboration of around twenty actors from the renewable energy sector, citizen associations, and the social and solidarity economy, including organizations such as The CLER, La Compagnie du Vent, and Greenpeace. By 2024, Enercoop sourced electricity from 524 production sites across France, with 402 of these projects being citizen-led or local community initiatives.

Enercoop operates under a unique cooperative model as a Société Coopérative d'Intérêt Collectif (SCIC), bringing together both producers and consumers to ensure commercial traceability of the electricity supplied. This model allows their members—more than 64,200 cooperative stakeholders in 2024—to collectively influence the purchase and sale pricing of electricity. The cooperative status embodies Enercoop’s core principle: “Electricity by and for the citizens.”

Enercoop is recognised as a solidarity-driven enterprise holding the ESUS accreditation (Enterprise Solidaire d’Utilité Sociale) since 2006, granted by the French Ministry of Economy to companies pursuing social utility objectives. The cooperative has experienced significant growth, reaching over 99,100 customers and generating a turnover of 131.4 million euros in 2022.

Enercoop stands out for purchasing 100% of its electricity directly from renewable energy producers through direct contracts, exceeding its clients’ consumption. In 2024, it bought 606 GWh compared to 573 GWh consumed. The majority of its electricity mix comprises 70% wind power, 16% solar photovoltaic, 14% hydroelectric, and a small share of biomass (0.2%). This commitment is validated by the VertVolt label awarded by ADEME, which recognizes suppliers highly engaged in renewable electricity without nuclear energy.

As a producer itself, Enercoop co-develops and operates renewable energy production facilities, promoting an ethical and citizen-focused energy production model. The cooperative benefits from a very low complaint rate and in 2023 was awarded the Selectra Prize for Best Green Electricity Supplier. Its offer is one of only four in France to carry the VertVolt "Very Engaged" label, demonstrating its exclusive dedication to renewable energy sourced directly from producers alongside corresponding guarantees of origin.