
Compare French energy offers
Our English-speaking advisors will help you compare, subscribe and save on your electricity and gas plans at [email protected]. You can contact us also:

Compare French energy offers
Our English-speaking advisors will help you compare, subscribe and save on your electricity and gas plans.
Alterna: active energy supplier in France - July 2025
Alterna is a supplier of both electricity and gas, serving both residential and professional customers. It offers four electricity plans for individuals, with the least expensive being the 100% French green electricity plan, priced 4% below the regulated tariff. For gas, Alterna provides five fixed-price offers, including green gas options, though its cheapest gas plan is slightly above the reference price. Known for its strong commitment to renewable energy, Alterna sources electricity from 330 renewable farms and offers 100% biomethane gas. Despite its modest size, the supplier has a growing customer base and maintains a local service presence with 60 agencies across France.
The simulation corresponds to an average consumption profile: electricity – 6,000 kWh annually (4,000 kWh peak hours and 2,000 kWh off-peak) with a 6 kVA meter strength; gas – 11,200 kWh annually in zone 1 for heating use.

Alterna energy offers in France in July 2025
The 3 electricity offers from Alterna
Offer | Features | Price | Score | Contact | |
---|---|---|---|---|---|
ÉLECTRICITÉ VERTE 100% FRANÇAISE |
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Estimated budget
2003 € You save 77 € |
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Verified on 02/07/2025 | |
ÉLECTRICITÉ VERTE 100% LOCALE |
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Estimated budget
2034 € You save 46 € |
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Verified on 02/07/2025 |
Comparison based on a residential electricity consumption of 9500 kWh per year with a 6 kVA subscription (Base option). See more details about the Selectra Score.
Électricité verte 100% française by Alterna

Électricité verte 100% française
- Selectra Award for the Best Green Energy Supplier 2024
- Standard Green Electricity: Guarantees of Origin
The Alterna Électricité verte 100% française plan offers a fixed price for one year with a 5% discount on the kWh price (excl. VAT) compared to the regulated tariff. The subscription fee matches the regulated electricity tariff. This electricity comes from 100% renewable French sources, including wind, hydro, and solar, all certified with Guarantees of Origin. The contract is straightforward, providing price stability for one year but no visibility on price after that period.
Alterna’s offer stands out with a solid 5% discount locked in for one year compared to the regulated price. While lacking price clarity beyond 12 months is a drawback, Alterna’s longstanding reputation and competitive positioning suggest it remains a reliable choice. Its green electricity from fully French renewable sources is a strong plus. Rated B by Selectra, it represents good value, especially for customers interested in both electricity and gas offers from the same trusted provider.
Tariff Grids by options - Électricité verte 100% française
Tariff for the option base
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Yearly meter standing charge | Base kWh price |
---|---|---|
3 kVA | 124.92 € | 0.1935 € |
6 kVA | 164.64 € | 0.1935 € |
9 kVA | 207.24 € | 0.1935 € |
12 kVA | 250.32 € | 0.1935 € |
15 kVA | 290.4 € | 0.1935 € |
18 kVA | 328.68 € | 0.1935 € |
24 kVA | 416.16 € | 0.1935 € |
30 kVA | 503.88 € | 0.1935 € |
36 kVA | 580.68 € | 0.1935 € |
Prices in € TTC for offer Électricité verte 100% française by Alterna updated 11/07/2025
Tariff for the option hphc
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Yearly meter standing charge | Off-peak kWh price | Peak kWh price |
---|---|---|---|
6 kVA | 168.48 € | 0.1631 € | 0.2059 € |
9 kVA | 216.12 € | 0.1631 € | 0.2059 € |
12 kVA | 260.28 € | 0.1631 € | 0.2059 € |
15 kVA | 301.92 € | 0.1631 € | 0.2059 € |
18 kVA | 344.88 € | 0.1631 € | 0.2059 € |
24 kVA | 434.76 € | 0.1631 € | 0.2059 € |
30 kVA | 516 € | 0.1631 € | 0.2059 € |
36 kVA | 599.64 € | 0.1631 € | 0.2059 € |
Prices in € TTC for offer Électricité verte 100% française by Alterna updated 11/07/2025
Électricité verte 100% locale by Alterna

Électricité verte 100% locale
- Selectra Award for the Best Green Energy Supplier 2024
- Green electricity certified by Ademe (highly committed)
The Alterna 100% Local Green Electricity Plan features a fixed price for one year with a 3% discount on the regulated kWh price excluding taxes. The electricity is sourced from 100% renewable local producers, including solar, wind, and hydroelectric farms, certified under the VertVolt very committed label by ADEME. Each consumed kWh corresponds to a purchase from a local renewable energy farm of your choice. The subscription price matches the regulated tariff. The contract lasts 12 months with no guaranteed price evolution beyond the first year.
Alterna’s 100% Local Green Electricity plan offers an excellent balance of eco-friendly commitment and competitive pricing. Thanks to its VertVolt very committed ADEME label, it goes beyond simple green guarantees. It ranks high in quality but mid-range in price. The main downside is the lack of price guarantee beyond one year. Still, Alterna's reputation supports confidence in reasonable future rates. Overall, it provides interesting savings for all consumption levels.
Selectra Score: B – solid quality with good price positioning for conscientious consumers.
– Selectra
Tariff Grids by options - Électricité verte 100% locale
Tariff for the option base
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Yearly meter standing charge | Base kWh price |
---|---|---|
3 kVA | 124.92 € | 0.1968 € |
6 kVA | 164.64 € | 0.1968 € |
9 kVA | 207.24 € | 0.1968 € |
12 kVA | 250.32 € | 0.1968 € |
15 kVA | 290.4 € | 0.1968 € |
18 kVA | 328.68 € | 0.1968 € |
24 kVA | 416.16 € | 0.1968 € |
30 kVA | 503.88 € | 0.1968 € |
36 kVA | 580.68 € | 0.1968 € |
Prices in € TTC for offer Électricité verte 100% locale by Alterna updated 11/07/2025
Tariff for the option hphc
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Yearly meter standing charge | Off-peak kWh price | Peak kWh price |
---|---|---|---|
6 kVA | 168.48 € | 0.1657 € | 0.2093 € |
9 kVA | 216.12 € | 0.1657 € | 0.2093 € |
12 kVA | 260.28 € | 0.1657 € | 0.2093 € |
15 kVA | 301.92 € | 0.1657 € | 0.2093 € |
18 kVA | 344.88 € | 0.1657 € | 0.2093 € |
24 kVA | 434.76 € | 0.1657 € | 0.2093 € |
30 kVA | 516 € | 0.1657 € | 0.2093 € |
36 kVA | 599.64 € | 0.1657 € | 0.2093 € |
Prices in € TTC for offer Électricité verte 100% locale by Alterna updated 11/07/2025
Électricité verte 100% Véhicule électrique by Alterna
The Alterna 100% Electric Vehicle Green Electricity plan features fixed prices for one year, protecting customers from market fluctuations except for regulated tax changes. Energy is sourced from 100% French renewable origins, including wind, hydro, and solar power, certified by Guarantees of Origin. Pricing is seasonally and hourly structured with Super Off-Peak Hours designed for EV charging, offering up to 20% lower kWh rates in summer compared to standard regulated base tariffs. The offer includes a special promotion providing one roaming charge at home price monthly for the first 1,000 subscribers across Electra stations.
The Alterna 100% Electric Vehicle Green Electricity is competitive but less impressive in winter with consistently higher prices than regulated tariffs. Its main strengths are local green electricity and fixed prices for one year. Additionally, its seasonal pricing helps balance the grid by encouraging consumption when renewable supply is high. Rated B by Selectra, it offers good quality and value, though price benefits are mainly in summer.
Tariff Grids by options - Électricité verte 100% Véhicule électrique
Tariff for the option heures super creuses et 2 saisons
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Yearly meter standing charge | Base kWh price |
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Prices in € TTC for offer Électricité verte 100% Véhicule électrique by Alterna updated 11/07/2025
The 4 gas offers from Alterna
Gaz Zen 1 an by Alterna
The Alterna Gaz Zen 1 an plan offers a fixed gas price (excluding taxes and delivery fees) for one year, protecting customers from price rises during the contract. The energy supplied is natural gas at market price, with no specific renewable commitment. Any changes in taxes or delivery charges will be passed on to the consumer. This simple offer does not include specific options or weekend rates and is designed for those seeking price stability for a 12-month period.
Alterna’s Gaz Zen 1 an is competitively priced with fixed rates for one year, often below the regulator’s benchmark price, offering good short-term price security. Although it lacks a renewable gas option and has limited visibility beyond one year, it remains one of the market’s most affordable dual solutions when combined with Alterna’s green electricity. The Selectra Score of C reflects solid value but room for improvement in sustainability and longer-term pricing guarantees.
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0 - 4000 kWh/year | 4000 - 300 000 kWh/year |
---|---|---|
Yearly meter standing charge | 112.92 € | 298.92 € |
Zone 1 (€/kWh) | 0.1419 € | 0.107 € |
Zone 2 (€/kWh) | 0.1419 € | 0.1086 € |
Zone 3 (€/kWh) | 0.1444 € | 0.1115 € |
Zone 4 (€/kWh) | 0.1444 € | 0.114 € |
Zone 5 (€/kWh) | 0.1478 € | 0.1175 € |
Zone 6 (€/kWh) | 0.1478 € | 0.1212 € |
Prices in € TTC for offer Gaz Zen 1 an by Alterna updated 11/07/2025
Biogaz Zen 1 an by Alterna
The Alterna Biogaz Zen 1 an plan features a fixed pre-tax price for 1 year on the gas kWh and subscription, with any tax or public charge changes automatically passed on. It provides 100% French biogas sourced directly from a customer-selected methanization farm, ensuring a fully renewable and local supply. This premium green gas option includes biogas guarantees of origin, prioritizing the chosen farm, and targets consumers committed to supporting French biomethane development despite a roughly 17% price increase compared to conventional gas offers.
Although pricier than the gas benchmark, Alterna’s Biogaz Zen 1 an stands out by offering 100% biogas at a competitive price. Paired with Alterna’s 100% local green electricity, it forms one of the best dual fuel quality-price combinations on the market. However, the lack of price evolution guarantees beyond one year means trust in Alterna’s reputation is key for long-term cost stability. Selectra Score: C.
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0 - 4000 kWh/year | 4000 - 300 000 kWh/year |
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Yearly meter standing charge | 135.72 € | 354.72 € |
Zone 1 (€/kWh) | 0.1526 € | 0.1252 € |
Zone 2 (€/kWh) | 0.1526 € | 0.1261 € |
Zone 3 (€/kWh) | 0.1526 € | 0.1272 € |
Zone 4 (€/kWh) | 0.1526 € | 0.1285 € |
Zone 5 (€/kWh) | 0.1526 € | 0.1299 € |
Zone 6 (€/kWh) | 0.1526 € | 0.1317 € |
Prices in € TTC for offer Biogaz Zen 1 an by Alterna updated 11/07/2025
Gaz Zen 2 ans by Alterna
The Alterna Gaz Zen 2 years plan offers fixed gas prices excluding taxes and transportation fees for two years, protecting customers from market price increases during this period. However, any changes in applicable taxes or transport fees will be reflected in the final bill. This supply is based on natural gas at market prices without a specific renewable energy commitment. The price per kWh is currently set below the regulatory reference price, providing a competitive fixed rate for those seeking stability over two years.
The Gaz Zen 2 years plan stands out for its stable pricing locked for two years and a competitive rate under the regulatory benchmark. However, with recent gas price drops, locking prices for two years seems less attractive than the cheaper 1-year option. It remains a solid choice especially when paired with Alterna’s 100% French green electricity. Overall, with a Selectra Score B, it offers good value for price-conscious consumers seeking mid-term price security.
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0 - 4000 kWh/year | 4000 - 300 000 kWh/year |
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Yearly meter standing charge | 112.92 € | 298.92 € |
Zone 1 (€/kWh) | 0.1431 € | 0.1082 € |
Zone 2 (€/kWh) | 0.1431 € | 0.1099 € |
Zone 3 (€/kWh) | 0.1456 € | 0.1127 € |
Zone 4 (€/kWh) | 0.1456 € | 0.1153 € |
Zone 5 (€/kWh) | 0.149 € | 0.1187 € |
Zone 6 (€/kWh) | 0.149 € | 0.1225 € |
Prices in € TTC for offer Gaz Zen 2 ans by Alterna updated 11/07/2025
Gaz Zen 3 ans by Alterna
The Alterna Gaz Zen 3 ans plan offers a fixed gas price excluding taxes and distribution fees for three years, protecting customers from market price increases. However, taxes and transportation fees may vary annually and will be reflected on the bill. This natural gas supply is based on a standard (non-renewable mixed) energy source. The offer stands out with its 3-year fixed price commitment on the kWh rate and subscription fees, providing stability despite potential external cost adjustments.
According to Selectra, this offer has the advantage of a fixed kWh price for 3 years, but that can be a drawback when gas prices tend to fall. Its overall quality-price rating is B, ranking 18th in price and 7th in quality among 34 gas plans. While price stability is a plus, the lack of renewable gas commitment and the chance of paying more if taxes rise limit its appeal. Shorter fixed-term offers might be more competitive currently.
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0 - 4000 kWh/year | 4000 - 300 000 kWh/year |
---|---|---|
Yearly meter standing charge | 112.92 € | 298.92 € |
Zone 1 (€/kWh) | 0.1443 € | 0.1094 € |
Zone 2 (€/kWh) | 0.1443 € | 0.1111 € |
Zone 3 (€/kWh) | 0.1468 € | 0.1139 € |
Zone 4 (€/kWh) | 0.1468 € | 0.1165 € |
Zone 5 (€/kWh) | 0.1502 € | 0.1199 € |
Zone 6 (€/kWh) | 0.1502 € | 0.1237 € |
Prices in € TTC for offer Gaz Zen 3 ans by Alterna updated 11/07/2025
Alterna reviews: what customers are saying?
Alterna has received the Selectra award for Best Green Electricity and Gas Supplier!
Platform | Average Rating | Number of Reviews |
---|---|---|
Trustpilot | 4.50/5 | 315 reviews |
Avis Vérifiés | 4.60/5 | 1504 reviews |
Selectra | 2.30/5 | 46 reviews |
Google Reviews | 4.60/5 | 950 reviews |
Total | 4.6/5 | 2815 reviews |
Weighted average rating calculation: (4.50 x 315 + 4.60 x 1504 + 2.30 x 46 + 4.60 x 950) / 2815 = 4.55 out of 5.
How to contact Alterna in 2025: phone, email, online
Alterna offers various contact methods including telephone and email for both subscriptions and customer service. The main customer service line is available with extended hours on weekdays and weekends. Subscription service operates on more restricted hours during weekdays. Different contacts exist for professionals and private clients, indicating targeted communication channels. The provider has a customer service based in Poitiers but does not specify any English-speaking support. Overall, the contact options cover key needs, balancing availability and client segmentation.
Contact Type | Details | Availability |
---|---|---|
Customer Service Phone | 05 49 52 76 76 | Weekdays 8h–20h, Saturday 8h–18h |
Subscription Phone | 05 49 60 54 58 | Weekdays 9h–17h |
Subscription Email | [email protected] | Weekdays 9h–17h |
General Email | [email protected] | Not specified |
Postal Address | Alterna énergie, 78 avenue Jacques Cœur – CS 10 000 – 86068 POITIERS CEDEX 9 | Available for mail correspondence |
How to subscribe an Alterna energy plan in France?
To subscribe to an energy plan with Alterna, you can contact their subscription service by phone at 05 49 60 54 58, available Monday to Friday from 9 AM to 5 PM. Their team will guide you through the process and provide all necessary information to finalize your subscription.
Online subscriptions for Alterna are done directly through their official website. Visit their website to explore energy offers and complete your subscription securely.
- Required documents to subscribe to Alterna
- The address of the property you wish to supply with energy.
- The PDL (Point of Delivery) or PCE (Point of Consumption) number listed on your electricity or gas bill.
- A bank account detail (RIB) for automatic payments.
- Contact information, such as your phone number and email address.
About Alterna
Alterna is an electricity and gas supplier founded in 2005 through the alliance of 50 Local Distribution Companies (ELDs), which were historical suppliers holding local monopolies in their respective territories. Rather than competing individually against EDF, these ELDs chose to join forces, with the Poitiers-based ELD, Sorégies, taking the lead from the group's inception.
Maintaining strong market shares for professional clients has been a strategic priority for Alterna, allowing it to operate effectively both within traditional local service areas and on the broader Enedis grid. The company retains a firm foothold in the French energy market, featuring a customer service center located in Poitiers and an extensive network of 60 agencies representing the local branches of each ELD partner.
Alterna stands out for its unwavering commitment to renewable energy production. It sources its green electricity from a carefully selected group of 330 renewable energy farms, including photovoltaic, wind, and hydraulic sites. Additionally, it offers biogas options, enabling customers to choose their preferred methanation farm. Notably, 100% of Alterna's investments in energy production are dedicated to renewables. The supplier also holds the VertVolt label at the “very committed” level, awarded by ADEME, emphasizing its ecological engagement.
Despite its relatively small size and limited brand recognition, Alterna has shown consistent growth since its establishment. The company operates as a Société par Actions Simplifiée with a social capital of 719,965.92 euros, and counts over 30,000 customers as of January 1, 2025. Alterna is also committed to transparency and adheres to the 13 best practices outlined by the Energy Regulation Commission.