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Alterna, Electricity and Gas Supplier in France
Founded in 2005, Alterna sells both electricity and gas to customers across France.
About Alterna
Created in 2005 by the fusion of local distribution companies (in French: entreprises locales de distribution - ELD) Gaz Electricité de Grenoble and Sorégies, Alterna is one of the latest energy suppliers to appear on the market. Alterna offers are available throughout the French territory, with the exception of the service areas of Gaz Electricité de Grenoble, Sorégies, and of local distribution companies.
Alterna is a group of twenty local distribution companies that have pooled their resources in order to offer service across France. This allows Alterna to rely on a network of locally established suppliers, despite its small size. Currently counting close to 320,000 customers, Alterna seeks to find new local distribution companies to expand its network and ultimately acquire 5-10% of the residential French electricity market. Alterna also offers gas supply thanks to a partnership with Eni.
| Alterna's Partner Local Distribution Companies (ELD) | |
|---|---|
| Sicae de l'Aisne | Régie Saint-Laurent-de-Cerdans |
| Sicae Ely | Régie Prats-de Mollo-la-Preste |
| Sicae La Ferté-Alais | Régie de Savardun |
| Régie de Loos | Energies Services Lannemezan |
| Régie d'Amnéville | Régie Cazières |
| Régie de Creutwald | Régie Martes-Tolosane |
| Régie de Hagondange | Régie de Miramont-de-Comminges |
| Régie de Sarre-Union | Régie Bazas |
| Régie de Schoeneck | Régie La Réole |
| Régie de Cazouls-les-Béziers | Régie Sur de la Réole |
| Energies Services Ene'O | Soregies |
| Sicae du Carmausin | Sicap de Pithiviers |
| Régie La Cabarnasse | |
Alterna Offers
Alterna offers both green and conventional electricity plans, as well as a plan for natural gas supply for residential customers.
| Offer | Subscription Charge | Per kWh rate | Details | Find out More |
|---|---|---|---|---|
 Alterna Idea Electricité |
Higher than regulated tariffs | More or less expensive than regulated tariffs depending on the power rating and tariff chosen | No commitment | Call Alterna |
 |
% savings compared to regulated tariffs | Same as regulated tariffs | No commitment 100% green |
09 87 67 37 93 or Call me back |
| Alterna Idea Vert |
Higher than regulated tariffs | More or less expensive than regulated tariffs depending on the power rating and tariff chosen | 100% green No commitment |
Contact Alterna |
 |
Same as regulated tariffs | % savings compared to regulated tariffs | 100% green No commitment |
Offre 100% Pur Jus 09 87 67 37 93 or call me back |
| Alterna Idea Gaz |
% discount compared to regulated tariffs One year fixed price |
% discount compared to regulated tariffs One year fixed price. No price guarantee after the first 12 months. |
No commitment | Contact Alterna |
 |
Same as regulated tariffs | % discount compared to regulated tariffs Guaranteed cheaper than regulated tariffs, with no time limit |
No commitment | 09 87 67 37 93 or Call me back |
Our Thoughts on Alterna's Offers
Whether for regular or for green electricity, our thoughts on Alterna are the same: Alterna does not offer the cheapest rates on the market. Likewise, their rates for natural gas, while more competitive, are not the cheapest to be found.
Alterna English-Speaking Customer Service
Alterna does not currently offer English-speaking customer service. Customers interested in signing up for a plan with Alterna can do so online on their website, or by calling 0800 71 12 34.
Contact Alterna
Alterna's customer service is available at 0800 71 12 34. This number is free to call from a French landline.
Find more contact information for Alterna in our Alterna contact guide.
How to Open an Account with Alterna
Signing up for an electricity account or natural gas account with Alterna is simple, and takes only a few minutes. You can either contact them directly over the phone, or sign up online on their website.
- You need to have the following information in order to open an energy account with Alterna
- Your contact information: name, e-mail address, phone number
- The full address of your new accommodation. Don't forget the floor and apartment number if it is a flat (e.g. third floor, door on the left)
- The name of the previous occupant
- Your banking information (RIB) (IBAN and BIC, if you choose automatic payment)