TotalEnergies: active energy supplier in France - June 2025
TotalEnergies is a supplier of both electricity and gas, catering to both residential and professional customers. It offers multiple electricity plans, with its least expensive option for individuals being the "Standard Fixed Electricity" plan, which is 7% cheaper than regulated tariffs. For gas, the most affordable plan is the "Spéciale Gaz," priced 2% below the gas reference price. Renowned as France’s leading alternative energy supplier, TotalEnergies combines competitive pricing with excellent customer service and a strong commitment to renewable energy investments. The company’s diverse offers, including fixed and indexed tariffs, suit various consumer needs across France.
Simulation based on an average profile: for electricity, an annual consumption of 6000 kWh (4000 kWh peak hours and 2000 kWh off-peak) under the Hours Peak / Hours Off-Peak option and a 6 kVA meter power; for gas, annual consumption of 11200 kWh in zone 1 for heating use.
TotalEnergies energy offers in France in June 2025
The 7 electricity offers from TotalEnergies
| Offer | Features | Price | Score | Contact | |
|---|---|---|---|---|---|
|
STANDARD FIXE ÉLECTRICITÉ |
|
Estimated budget
1911 € You save 169 € |
|
Rappel gratuit | Verified on 02/06/2025 |
|
VERTE FIXE ELECTRICITÉ |
|
Estimated budget
2003 € You save 76 € |
|
Rappel gratuit | Verified on 02/06/2025 |
|
FIXE 2 ANS ÉLECTRICITÉ |
|
Estimated budget
2058 € You save 22 € |
|
Rappel gratuit | Verified on 02/06/2025 |
|
HEURES ECO ELECTRICITÉ |
|
Estimated budget
2080 € You save 0 € |
|
Rappel gratuit | Verified on 02/06/2025 |
Comparison based on a residential electricity consumption of 9500 kWh per year with a 6 kVA subscription (Base option). See more details about the Selectra Score.
Verte Fixe Electricité by TotalEnergies
Verte Fixe Electricité
- Selectra Award for Best Energy Provider 2024
- Standard Green Electricity: Guarantees of Origin
The TotalEnergies Verte Fixe Electricity Plan offers a fixed price per kWh and subscription fee for one year, protecting customers from price fluctuations except for taxes. It delivers 100% renewable electricity sourced exclusively from French wind and solar power, certified by Guarantees of Origin. This plan is notable for its annual telephone review with an energy advisor to help customers manage consumption. Prices are about 5% lower than regulated tariffs, combining fixed pricing stability with fully green energy.
TotalEnergies’ Verte Fixe delivers a solid fixed price for one year on fully French renewable electricity, beating regulated tariffs by about 5%. The plan combines price stability with environmental commitment. However, its ranking at 19th in price and 15th in quality among competitors suggests there are greener or cheaper options out there. Still, for those seeking simplicity and certified green origin, it’s a strong choice. Overall, we award it a Selectra Score of B for its balance of value and green credentials.
Tariff Grids by options - Verte Fixe Electricité
Tariff for the option base
 Contacter |
Yearly meter standing charge | Base kWh price |
|---|---|---|
| 3 kVA | 125.4 € | 0.1935 € |
| 6 kVA | 165.12 € | 0.1935 € |
| 9 kVA | 208.56 € | 0.1935 € |
| 12 kVA | 252.48 € | 0.1935 € |
| 15 kVA | 293.04 € | 0.1935 € |
| 18 kVA | 331.08 € | 0.1935 € |
| 24 kVA | 420.6 € | 0.1935 € |
| 30 kVA | 510.6 € | 0.1935 € |
| 36 kVA | 587.16 € | 0.1935 € |
Prices in € TTC for offer Verte Fixe Electricité by TotalEnergies updated 29/06/2025
Tariff for the option hphc
Contacter |
Yearly meter standing charge | Off-peak kWh price | Peak kWh price |
|---|---|---|---|
| 6 kVA | 169.8 € | 0.1631 € | 0.2059 € |
| 9 kVA | 214.92 € | 0.1631 € | 0.2059 € |
| 12 kVA | 258.6 € | 0.1631 € | 0.2059 € |
| 15 kVA | 299.28 € | 0.1631 € | 0.2059 € |
| 18 kVA | 341.64 € | 0.1631 € | 0.2059 € |
| 24 kVA | 431.16 € | 0.1631 € | 0.2059 € |
| 30 kVA | 510.12 € | 0.1631 € | 0.2059 € |
| 36 kVA | 591.96 € | 0.1631 € | 0.2059 € |
Prices in € TTC for offer Verte Fixe Electricité by TotalEnergies updated 29/06/2025
Charge'Heures by TotalEnergies
The TotalEnergies Charge'Heures plan features a time-based pricing with three distinct rates: Super Off-Peak hours (2 am–6 am) at a significantly reduced rate, Off-Peak hours with a price equal to the regulated tariff, and Peak hours priced slightly above the regulated tariff. Prices and subscription fees can be revised up to twice a year, with no long-term price guarantees. The electricity is 100% renewable, certified by Guarantees of Origin, mainly sourced from solar and wind. This offer is exclusive to electric vehicle owners with a Linky smart meter, encouraging cheaper EV charging during super off-peak hours.
The Charge'Heures offer targets EV owners with advantageous night rates but falls short on competitiveness. Prices during peak hours are higher than regulated tariffs, and no strong price stability is ensured since adjustments occur twice yearly. While the 100% renewable electricity is a plus, better-value tariffs exist in the market. Overall, it ranks D for value, positioning it below numerous alternatives. This plan feels more marketing-driven than genuinely economical. – Selectra
Tariff Grids by options - Charge'Heures
Tariff for the option charge'heures
Contacter |
Yearly meter standing charge | Off-peak kWh price | Peak kWh price | prix_kwh_hsc |
|---|---|---|---|---|
| 6 kVA | 168.48 € | 0.1696 € | 0.2207 € | 0.1306 € |
| 9 kVA | 216.12 € | 0.1696 € | 0.2207 € | 0.1306 € |
| 12 kVA | 265.56 € | 0.1696 € | 0.2207 € | 0.1306 € |
| 15 kVA | 308.52 € | 0.1696 € | 0.2207 € | 0.1306 € |
| 18 kVA | 344.88 € | 0.1696 € | 0.2207 € | 0.1306 € |
| 24 kVA | 434.76 € | 0.1696 € | 0.2207 € | 0.1306 € |
| 30 kVA | 516 € | 0.1696 € | 0.2207 € | 0.1306 € |
| 36 kVA | 599.64 € | 0.1696 € | 0.2207 € | 0.1306 € |
Prices in € TTC for offer Charge'Heures by TotalEnergies updated 29/06/2025
Heures Eco Electricité by TotalEnergies
Heures Eco Electricité
- Indexed prices
- Selectra Award for Best Energy Provider 2024
The TotalEnergies Heures Eco Electricity plan features market-indexed prices for both subscription and kWh rates, mirroring the regulated electricity tariff, with prices that may adjust twice annually. Currently, a 10% discount on kWh prices is offered for one year, making this plan 5% cheaper than the regulated tariff as of February 2025. The electricity supply is from a non-renewable energy mix. The offer includes options for Base or Peak/Off-peak hours, along with an annual phone consultation with an adviser to review your energy consumption.
TotalEnergies Heures Eco offers a fair deal with its annual 10% kWh discount promotion, though stronger discounts exist elsewhere. Without the promotion, prices align with the regulated tariff, making it less competitive. The lack of a renewable energy commitment and moderate price adjustments twice a year impact its appeal. Overall, it ranks D on the Selectra Score for quality-price balance. Selectra values it mainly for reliability under a leading alternative supplier.
Tariff Grids by options - Heures Eco Electricité
Tariff for the option base
Contacter |
Yearly meter standing charge | Base kWh price |
|---|---|---|
| 3 kVA | 124.92 € | 0.2016 € |
| 6 kVA | 164.64 € | 0.2016 € |
| 9 kVA | 207.24 € | 0.2016 € |
| 12 kVA | 250.32 € | 0.2016 € |
| 15 kVA | 290.4 € | 0.2016 € |
| 18 kVA | 333.72 € | 0.2016 € |
| 24 kVA | 422.76 € | 0.2016 € |
| 30 kVA | 512.28 € | 0.2016 € |
| 36 kVA | 590.76 € | 0.2016 € |
Prices in € TTC for offer Heures Eco Electricité by TotalEnergies updated 29/06/2025
Tariff for the option hphc
Contacter |
Yearly meter standing charge | Off-peak kWh price | Peak kWh price |
|---|---|---|---|
| 6 kVA | 168.48 € | 0.1696 € | 0.2146 € |
| 9 kVA | 216.12 € | 0.1696 € | 0.2146 € |
| 12 kVA | 265.56 € | 0.1696 € | 0.2146 € |
| 15 kVA | 308.52 € | 0.1696 € | 0.2146 € |
| 18 kVA | 344.88 € | 0.1696 € | 0.2146 € |
| 24 kVA | 434.76 € | 0.1696 € | 0.2146 € |
| 30 kVA | 516 € | 0.1696 € | 0.2146 € |
| 36 kVA | 599.64 € | 0.1696 € | 0.2146 € |
Prices in € TTC for offer Heures Eco Electricité by TotalEnergies updated 29/06/2025
Spéciale by TotalEnergies
The Spéciale Plan features a market-based price with subscription and kWh rates freely set by TotalEnergies, subject to adjustment up to twice a year. The offer is only available bundled with gas and includes two tariff options: a flat base rate or a peak/off-peak pricing where off-peak kWh is cheaper than regulated tariffs, encouraging consumption during off-peak hours. This plan does not include renewable energy but relies on a conventional energy mix.
We haven’t had time to review this plan yet. A full expert review may be published soon.
Tariff Grids by options - Spéciale
Tariff for the option base
Contacter |
Yearly meter standing charge | Base kWh price |
|---|---|---|
| 3 kVA | 124.92 € | 0.2016 € |
| 6 kVA | 164.64 € | 0.2016 € |
| 9 kVA | 207.24 € | 0.2016 € |
| 12 kVA | 250.32 € | 0.2016 € |
| 15 kVA | 290.4 € | 0.2016 € |
| 18 kVA | 333.72 € | 0.2016 € |
| 24 kVA | 422.76 € | 0.2016 € |
| 30 kVA | 512.28 € | 0.2016 € |
| 36 kVA | 590.76 € | 0.2016 € |
Prices in € TTC for offer Spéciale by TotalEnergies updated 29/06/2025
Tariff for the option hphc
Contacter |
Yearly meter standing charge | Off-peak kWh price | Peak kWh price |
|---|---|---|---|
| 6 kVA | 168.48 € | 0.1696 € | 0.2146 € |
| 9 kVA | 216.12 € | 0.1696 € | 0.2146 € |
| 12 kVA | 265.56 € | 0.1696 € | 0.2146 € |
| 15 kVA | 308.52 € | 0.1696 € | 0.2146 € |
| 18 kVA | 344.88 € | 0.1696 € | 0.2146 € |
| 24 kVA | 434.76 € | 0.1696 € | 0.2146 € |
| 30 kVA | 516 € | 0.1696 € | 0.2146 € |
| 36 kVA | 599.64 € | 0.1696 € | 0.2146 € |
Prices in € TTC for offer Spéciale by TotalEnergies updated 29/06/2025
Heures Eco+ by TotalEnergies
The TotalEnergies Heures Eco+ plan features a market-based pricing model with prices reviewed up to twice a year. It offers a peak/off-peak structure including 20 high-tariff "Lightning Days" annually during which consumption must be drastically reduced between 7am-3pm and 6pm-8pm to avoid very high charges (up to four times standard peak rates). On non-Lightning Days, electricity prices are slightly cheaper than regulated off-peak rates. This option is only available for customers with a Linky smart meter who can shift consumption away from peak alert hours. The energy source is a mixed grid supply with no specific renewable guarantee.
Heures Eco+ mimics EDF’s Tempo option but is less attractive overall. While peak prices are fair, off-peak savings barely offset the exorbitant tariffs during Lightning Days. It suits flexible consumers who can alter usage significantly during critical hours. Selectra Score ranks it E, reflecting poor value due to high peak charges and minimal environmental commitments. Choose only if you can rigorously follow its demanding consumption schedule.
Tariff Grids by options - Heures Eco+
Tariff for the option heures eco+
Contacter |
Yearly meter standing charge | Base kWh price |
|---|
Prices in € TTC for offer Heures Eco+ by TotalEnergies updated 29/06/2025
Standard Fixe Électricité by TotalEnergies
Standard Fixe Électricité
- Selectra Award for Best Energy Provider 2024
- Fixed price offer
The TotalEnergies Standard Fixe Électricité plan offers fixed prices for 1 year, locking both the kWh price and subscription fees except for tax changes. The kWh rate is about 12% cheaper than the regulated tariff, though the subscription is slightly higher (+10%). It supplies non-renewable electricity and includes two pricing options: Base (single rate anytime) or Peak/Off-Peak hours with cheaper kWh during off-peak times. Customers also benefit from an annual consultation to review their energy usage.
The Standard Fixe plan is TotalEnergies’ most economical offer, competitively priced below market regulated tariffs. It provides price stability with fixed rates for one year but lacks any green energy commitment. While reliable, better deals exist combining fixed pricing with renewable electricity at attractive rates. Overall, it earns a solid B rating from Selectra, reflecting good value but leaving room for improvement in sustainability and subscription pricing.
Tariff Grids by options - Standard Fixe Électricité
Tariff for the option base
Contacter |
Yearly meter standing charge | Base kWh price |
|---|---|---|
| 3 kVA | 136.2 € | 0.1823 € |
| 6 kVA | 179.4 € | 0.1823 € |
| 9 kVA | 226.32 € | 0.1823 € |
| 12 kVA | 273.84 € | 0.1823 € |
| 15 kVA | 317.64 € | 0.1823 € |
| 18 kVA | 358.8 € | 0.1823 € |
| 24 kVA | 455.76 € | 0.1823 € |
| 30 kVA | 553.2 € | 0.1823 € |
| 36 kVA | 636 € | 0.1823 € |
Prices in € TTC for offer Standard Fixe Électricité by TotalEnergies updated 29/06/2025
Tariff for the option hphc
Contacter |
Yearly meter standing charge | Off-peak kWh price | Peak kWh price |
|---|---|---|---|
| 6 kVA | 184.32 € | 0.1541 € | 0.1937 € |
| 9 kVA | 233.16 € | 0.1541 € | 0.1937 € |
| 12 kVA | 280.32 € | 0.1541 € | 0.1937 € |
| 15 kVA | 324.48 € | 0.1541 € | 0.1937 € |
| 18 kVA | 370.2 € | 0.1541 € | 0.1937 € |
| 24 kVA | 467.04 € | 0.1541 € | 0.1937 € |
| 30 kVA | 552.6 € | 0.1541 € | 0.1937 € |
| 36 kVA | 641.16 € | 0.1541 € | 0.1937 € |
Prices in € TTC for offer Standard Fixe Électricité by TotalEnergies updated 29/06/2025
Fixe 2 ans Électricité by TotalEnergies
Fixe 2 ans Électricité
- Selectra Award for Best Energy Provider 2024
- Fixed price offer
The TotalEnergies Fixe 2 ans Électricité plan offers fixed prices for 2 years, protecting customers from electricity price fluctuations. The kWh price is 1.5% below the regulated tariff as of February 2025, with a fixed subscription fee matching the regulated rate. Electricity is supplied from a non-renewable energy mix. Customers can choose between the Base tariff option, with a stable rate anytime, or the Peak/Off-peak option, offering lower prices during off-peak hours.
The offer is competitively priced with fixed prices for 2 years, shielding customers from expected price hikes in 2026. However, its lack of renewable energy is a downside. TotalEnergies' green fixed plan is a better alternative for eco-conscious buyers. Overall, this plan scores a C for value, placing it mid-market among electricity offers. - Selectra
Tariff Grids by options - Fixe 2 ans Électricité
Tariff for the option base
Contacter |
Yearly meter standing charge | Base kWh price |
|---|---|---|
| 3 kVA | 125.4 € | 0.1992 € |
| 6 kVA | 165.12 € | 0.1992 € |
| 9 kVA | 208.56 € | 0.1992 € |
| 12 kVA | 252.48 € | 0.1992 € |
| 15 kVA | 293.04 € | 0.1992 € |
| 18 kVA | 331.08 € | 0.1992 € |
| 24 kVA | 420.6 € | 0.1992 € |
| 30 kVA | 510.6 € | 0.1992 € |
| 36 kVA | 587.16 € | 0.1992 € |
Prices in € TTC for offer Fixe 2 ans Électricité by TotalEnergies updated 29/06/2025
Tariff for the option hphc
Contacter |
Yearly meter standing charge | Off-peak kWh price | Peak kWh price |
|---|---|---|---|
| 6 kVA | 169.8 € | 0.1676 € | 0.2119 € |
| 9 kVA | 214.92 € | 0.1676 € | 0.2119 € |
| 12 kVA | 258.6 € | 0.1676 € | 0.2119 € |
| 15 kVA | 299.28 € | 0.1676 € | 0.2119 € |
| 18 kVA | 341.64 € | 0.1676 € | 0.2119 € |
| 24 kVA | 431.16 € | 0.1676 € | 0.2119 € |
| 30 kVA | 510.12 € | 0.1676 € | 0.2119 € |
| 36 kVA | 591.96 € | 0.1676 € | 0.2119 € |
Prices in € TTC for offer Fixe 2 ans Électricité by TotalEnergies updated 29/06/2025
The 6 gas offers from TotalEnergies
Verte Fixe gaz by TotalEnergies
The TotalEnergies Verte Fixe gas offer features a fixed price for one year on both the kWh rate and subscription fees, providing price stability. It includes 10% certified green gas sourced from French biogas farms via Guarantees of Origin, making it a partially renewable gas mix. Customers benefit from a yearly advisory phone meeting to review energy consumption. This plan combines fixed pricing with an environmental commitment to support local biogas production, without complex options or differentiated weekend rates.
The offer guarantees a fixed gas price for one year with 10% French biogas, but it is not among the most competitive on the market. Given recent gas price drops, other greener offers often provide better rates and more flexibility. TotalEnergies Verte Fixe ranks 20th for price and 9th for quality among 33 offers. Overall, Selectra gives it a C score, reflecting middling value for money despite its environmental engagement.
Contacter |
0 - 4000 kWh/year | 4000 - 100 000 kWh/year |
|---|---|---|
| Yearly meter standing charge | 114.36 € | 277.44 € |
| Zone 1 (€/kWh) | 0.1508 € | 0.1121 € |
| Zone 2 (€/kWh) | 0.1517 € | 0.1141 € |
| Zone 3 (€/kWh) | 0.1533 € | 0.1167 € |
| Zone 4 (€/kWh) | 0.1549 € | 0.1208 € |
| Zone 5 (€/kWh) | 0.1573 € | 0.1254 € |
| Zone 6 (€/kWh) | 0.1601 € | 0.1316 € |
Prices in € TTC for offer Verte Fixe gaz by TotalEnergies updated 29/06/2025
Spéciale Gaz by TotalEnergies
The Spéciale Gaz offer features gas prices indexed to the monthly reference price set by the French Energy Regulatory Commission, with a 10% discount on the kWh price excluding tax for the first year. This offer provides a standard natural gas supply without a specific renewable guarantee. Unique to this plan is an annual phone consultation with an energy advisor to review your consumption. The contract is available for new customers in mainland France, excluding Corsica, with prices adjusting monthly according to market fluctuations.
The Spéciale Gaz plan offers market-aligned indexed prices with a notable 10% reduction the first year. While it lacks a renewable energy commitment, it remains competitive on price with few cheaper alternatives available. The annual advisor call adds value. However, the discount lasts only one year, and the offer excludes current TotalEnergies clients. Given its positioning, we assign a Selectra Score of C, reflecting solid market relevance but room for improvement in environmental engagement and long-term price guarantees.
Contacter |
0 - 4000 kWh/year | 4000 - 300 000 kWh/year |
|---|---|---|
| Yearly meter standing charge | 114.36 € | 277.44 € |
| Zone 1 (€/kWh) | 0.1371 € | 0.1059 € |
| Zone 2 (€/kWh) | 0.1378 € | 0.1077 € |
| Zone 3 (€/kWh) | 0.1394 € | 0.1101 € |
| Zone 4 (€/kWh) | 0.1408 € | 0.1138 € |
| Zone 5 (€/kWh) | 0.143 € | 0.118 € |
| Zone 6 (€/kWh) | 0.1456 € | 0.1237 € |
Prices in € TTC for offer Spéciale Gaz by TotalEnergies updated 29/06/2025
Standard Fixe Gaz by TotalEnergies
The TotalEnergies Standard Fixe Gaz plan offers a fixed gas price and subscription fee for one year, ensuring price stability regardless of market fluctuations. The gas supplied is from a standard, non-renewable source, with no specific environmental commitment. This offer includes an annual telephone appointment with a consultant to review your energy consumption at your convenience. The contract is renewed automatically for one-year periods, providing straightforward and predictable gas supply for residential customers.
The Standard Fixe Gaz plan from TotalEnergies offers price stability for one year and reliable service from a well-known provider. However, it ranks only moderately in value, positioned mid-market at 19th for price and 22nd for quality among 34 plans. Its main drawback is the lack of a renewable energy option, making it less attractive for eco-conscious users. Overall, it’s a decent choice but not the most competitive on the market. Selectra Score: C.
Contacter |
0 - 4000 kWh/year | 4000 - 100 000 kWh/year |
|---|---|---|
| Yearly meter standing charge | 114.36 € | 277.44 € |
| Zone 1 (€/kWh) | 0.1488 € | 0.1102 € |
| Zone 2 (€/kWh) | 0.1497 € | 0.1122 € |
| Zone 3 (€/kWh) | 0.1514 € | 0.1148 € |
| Zone 4 (€/kWh) | 0.153 € | 0.1189 € |
| Zone 5 (€/kWh) | 0.1553 € | 0.1235 € |
| Zone 6 (€/kWh) | 0.1582 € | 0.1297 € |
Prices in € TTC for offer Standard Fixe Gaz by TotalEnergies updated 29/06/2025
Heures Eco+ Gaz by TotalEnergies
The TotalEnergies Heures Eco+ Gaz plan features market-indexed prices for both subscription and gas kWh, evolving monthly according to the Commission de Régulation de l'Énergie’s Price Reference Grid. This means prices can rise or fall within regulated limits, providing a flexible but variable cost. The gas supplied does not come with a specific renewable guarantee and reflects no dedicated environmental commitment. This offer does not include special options or time-based tariffs like weekend discounts, presenting a straightforward market-priced gas supply.
We haven’t had time to review this plan yet. A full expert review may be published soon.
Contacter |
0 - 4000 kWh/year | 4000 - 300 000 kWh/year |
|---|---|---|
| Yearly meter standing charge | 114.36 € | 277.44 € |
| Zone 1 (€/kWh) | 0.1371 € | 0.1059 € |
| Zone 2 (€/kWh) | 0.1378 € | 0.1077 € |
| Zone 3 (€/kWh) | 0.1394 € | 0.1101 € |
| Zone 4 (€/kWh) | 0.1408 € | 0.1138 € |
| Zone 5 (€/kWh) | 0.143 € | 0.118 € |
| Zone 6 (€/kWh) | 0.1456 € | 0.1237 € |
Prices in € TTC for offer Heures Eco+ Gaz by TotalEnergies updated 29/06/2025
Fixe 2 ans Gaz by TotalEnergies
The TotalEnergies Fixe 2 ans Gaz plan offers fixed gas prices for 2 years, both subscription and kWh rates, protecting customers from market increases. It features a conventional gas supply with no specific renewable energy commitment. The contract includes a special service: an annual phone consultation on energy consumption, scheduled at your convenience. This offer provides price stability and simple management but does not include green gas options.
The Fixe 2 ans Gaz plan is reliable but not outstanding. It guarantees fixed prices for 2 years, which is a solid advantage. However, it lacks green gas options found in other plans with shorter fixed periods. Within TotalEnergies’ own catalog, the Standard Fixe and Verte Fixe offers appear more attractive with one-year price locks and some biogas inclusion. Overall, the plan scores a Selectra Score C, reflecting average value for money.
Contacter |
0 - 4000 kWh/year | 4000 - 300 000 kWh/year |
|---|---|---|
| Yearly meter standing charge | 114.36 € | 277.44 € |
| Zone 1 (€/kWh) | 0.1525 € | 0.1139 € |
| Zone 2 (€/kWh) | 0.1534 € | 0.1159 € |
| Zone 3 (€/kWh) | 0.155 € | 0.1185 € |
| Zone 4 (€/kWh) | 0.1567 € | 0.1226 € |
| Zone 5 (€/kWh) | 0.159 € | 0.1272 € |
| Zone 6 (€/kWh) | 0.1619 € | 0.1334 € |
Prices in € TTC for offer Fixe 2 ans Gaz by TotalEnergies updated 29/06/2025
Spéciale Gaz Duale by TotalEnergies
The TotalEnergies Spéciale Gaz Duale plan offers a 10% discount on the gas kWh price excluding tax compared to the CRE’s Price Reference for gas, with prices indexed and evolving monthly according to the CRE’s gas price grid. This market-based gas offer applies only when combined with electricity in the dual energy package. The contract is open-ended, and includes an annual phone consultation to review your energy consumption. There is no specific environmental commitment attached to this offer.
The dual energy deal currently represents the cheapest gas and electricity package on the market. Backed by one of France’s leading suppliers, it offers real savings with a 10% discount on CRE price references. However, the lack of green gas or electricity options and the discount’s limitation to one year lower its appeal. Overall, a solid budget choice rated C on the Selectra Score for its price advantage without environmental commitments. – Selectra
Contacter |
0 - 4000 kWh/year | 4000 - 300 000 kWh/year |
|---|---|---|
| Yearly meter standing charge | 114.36 € | 277.44 € |
| Zone 1 (€/kWh) | 0.1371 € | 0.1059 € |
| Zone 2 (€/kWh) | 0.1378 € | 0.1077 € |
| Zone 3 (€/kWh) | 0.1394 € | 0.1101 € |
| Zone 4 (€/kWh) | 0.1408 € | 0.1138 € |
| Zone 5 (€/kWh) | 0.143 € | 0.118 € |
| Zone 6 (€/kWh) | 0.1456 € | 0.1237 € |
Prices in € TTC for offer Spéciale Gaz Duale by TotalEnergies updated 29/06/2025
TotalEnergies reviews: what customers are saying?
TotalEnergies has received the Selectra award for Best Electricity and Gas Supplier!
| Platform | Average Rating | Number of Reviews |
|---|---|---|
| Trustpilot | 3.30/5 | 7315 reviews |
| Avis Vérifiés | 4.30/5 | 201048 reviews |
| iGraal | 4.50/5 | 4136 reviews |
| Poulpeo | 4.00/5 | 187 reviews |
| Selectra | 2.60/5 | 3097 reviews |
| Total | 4.3/5 | 215783 reviews |
Weighted average rating calculation: (3.30 x 7315 + 4.30 x 201048 + 4.50 x 4136 + 4.00 x 187 + 2.60 x 3097) / 215783 = 4.25 out of 5.
How to contact TotalEnergies in 2025: phone, email, online
TotalEnergies offers a diverse range of contact methods, including telephone, email, postal mail, and an online customer area. The phone services are available Monday to Saturday with separate lines for individuals, professionals, and payment inquiries. Some communication channels, like the professional email contact, rely primarily on online forms. Additionally, a dedicated service exists for deaf or hard-of-hearing customers during business hours. The provider offers a customer service in English, ensuring accessibility for anglophone clients. Overall, contact options cover various client needs without overly complex restrictions.
| Contact Method | Details | Notes |
|---|---|---|
| Telephone (Individuals) | 09 70 80 69 69 | Mon-Sat, 9h-19h, local call price applies |
| Telephone (Professionals) | 09 74 36 33 68 | Mon-Sat, 9h-19h, local call price applies |
| Telephone (Payment Service) | 09 70 80 65 45 | Mon-Sat, 9h-19h, local call price applies |
| Email (Individuals) | [email protected] | For billing and specific inquiries |
| Online Contact Form (Professionals) | Access here | Written requests submission |
| Postal Address | TotalEnergies Service Client TSA 21519 75901 Paris CEDEX 15 | Same address for individuals and professionals |
| Service for Deaf or Hard of Hearing | LSF webcam and chat via Sourdline platform | Mon-Fri, 9h-17h |
How to subscribe a TotalEnergies energy plan in France?
To subscribe to an energy offer from TotalEnergies, you can do so easily by phone. Simply call 09 87 67 37 93, available from Monday to Friday between 7 a.m. and 9 p.m., Saturday from 8:30 a.m. to 6:30 p.m., and Sunday from 9 a.m. to 5 p.m.. A representative will assist you in choosing the best plan for your needs.
Alternatively, you can subscribe online by visiting this link. This option allows you to conveniently complete the subscription process from your computer or smartphone.
- Documents required to subscribe with TotalEnergies
- Full address of your residence.
- Point of Delivery Identification (POD) for electricity or Point of Delivery Number (PCE) for gas, typically found on previous energy bills.
- A bank account number (IBAN) if you wish to set up direct debit payments.
- A recent meter reading for accurate billing (preferably taken on the day of subscription).
- Contact details: email address and phone number.
About TotalEnergies
TotalEnergies is the leading alternative energy supplier in France, serving 5.5 million electricity and gas customers across the country. Due to its significant size, it is well-equipped to offer a level of service comparable to the historical incumbents such as EDF and Engie.
The company’s evolution began when the Total group acquired the supplier Lampiris in 2016, active in France and Belgium, which was renamed Total Spring in 2017 for the French market exclusively. In 2018, Total further strengthened its position by acquiring Direct Energie, a leading alternative energy provider, and later merged these entities under the brand Total Direct Energie before rebranding as TotalEnergies in 2021.
TotalEnergies benefits from the operational excellence inherited from former Direct Energie, which has been present since the opening of the market to competition in 2007. One of its main strengths lies in high-performance information systems that simplify both contract subscriptions and management. Additionally, the supplier possesses an impressive commercial organization that has delivered outstanding results.
The company is recognized for its commitment to providing clear and stable pricing that consistently remains below regulated tariffs, accompanied by an ultra-efficient customer service which has been repeatedly awarded despite being predominantly based outside of France.
Historically a major player in the fossil fuel sector, TotalEnergies is now actively investing in renewable energy production, managing a capacity of 2 gigawatts. The group has also committed to respecting the 13 best practices established by the French Energy Regulatory Commission to ensure transparency and a high standard of service.
TotalEnergies has been distinguished multiple times for its excellence, notably by receiving the Selectra trophy for best electricity and gas supplier in 2023 and 2024, an acknowledgment tied to its low complaint rate and user-friendly subscription process across both telephone and online channels.