Selectra verdict

Is Vattenfall a good choice for your home in France?

3.1 / 5
530 verified reviews — Highly rated by customers

Choose Vattenfall if…

  • You live anywhere in mainland France — coverage is nationwide.
  • You want electricity and gas under one contract — Vattenfall offers both.
  • You are renting or own property in France — Vattenfall is open to residential customers.
  • Reputation matters to you — rated 4.1/5 across 5,273 verified reviews.
Our advice: Call Selectra in English to compare Vattenfall's available tariffs and find the best option for your home. Free advice service.
!

Think twice about Vattenfall if…

  • You need English-speaking customer service — Vattenfall handles all support in French only.
Our advice: Selectra can compare all French suppliers in English and handle your subscription for free — including better-rated alternatives.

Not sure? Get free advice in English.

Selectra compares all French suppliers and handles your subscription — completely free of charge.

+33 9 87 67 37 93

Vattenfall electricity offers — May 2026

Residential electricity tariffs from Vattenfall currently available for homes in France. Prices vary by consumption and power rating.

Option
Your power
Annual subscription
/month
Price per kWh
€/kWh
at kVA
Annual subscription
/month
Peak hours (HP)
€/kWh
at kVA
Off-peak (HC)
€/kWh
at kVA
Annual subscription
/month
Blue off-peak (cheapest)
€/kWh
at kVA
1 April 2026 · incl. tax
Sérénité · prices incl. tax · 1 April 2026
PowerAnnual subscriptionPrice per kWh
3 kVA 156.36 € 0.1783 €
6 kVA 199.80 € 0.1783 €
9 kVA 258.72 € 0.1771 €
12 kVA 303.84 € 0.1771 €
15 kVA 346.08 € 0.1771 €
18 kVA 389.88 € 0.1771 €
24 kVA 482.88 € 0.1771 €
30 kVA 568.44 € 0.1771 €
36 kVA 485.04 € 0.1771 €
Sérénité · prices incl. tax · 1 April 2026
PowerAnnual subscriptionPeak (HP)Off-peak (HC)
3 kVA 157.44 € 0.1894 € 0.1457 €
6 kVA 201.96 € 0.1894 € 0.1457 €
9 kVA 261.96 € 0.1894 € 0.1457 €
12 kVA 308.16 € 0.1894 € 0.1457 €
15 kVA 351.60 € 0.1894 € 0.1457 €
18 kVA 396.36 € 0.1894 € 0.1457 €
24 kVA 491.52 € 0.1894 € 0.1457 €
30 kVA 579.24 € 0.1894 € 0.1457 €
36 kVA 667.56 € 0.1894 € 0.1457 €
Option
Your power
Annual subscription
/month
Price per kWh
€/kWh
at kVA
Annual subscription
/month
Peak hours (HP)
€/kWh
at kVA
Off-peak (HC)
€/kWh
at kVA
Annual subscription
/month
Blue off-peak (cheapest)
€/kWh
at kVA
1 April 2026 · incl. tax
Équilibre · prices incl. tax · 1 April 2026
PowerAnnual subscriptionPrice per kWh
3 kVA 156.36 € 0.1861 €
6 kVA 199.80 € 0.1861 €
9 kVA 258.72 € 0.1849 €
12 kVA 303.84 € 0.1849 €
15 kVA 346.08 € 0.1849 €
18 kVA 389.88 € 0.1849 €
24 kVA 482.88 € 0.1849 €
30 kVA 568.44 € 0.1849 €
36 kVA 654.48 € 0.1849 €
Équilibre · prices incl. tax · 1 April 2026
PowerAnnual subscriptionPeak (HP)Off-peak (HC)
3 kVA 157.44 € 0.1979 € 0.1517 €
6 kVA 201.96 € 0.1979 € 0.1517 €
9 kVA 261.96 € 0.1979 € 0.1517 €
12 kVA 308.16 € 0.1979 € 0.1517 €
15 kVA 351.60 € 0.1979 € 0.1517 €
18 kVA 396.36 € 0.1979 € 0.1517 €
24 kVA 491.52 € 0.1979 € 0.1517 €
30 kVA 579.24 € 0.1979 € 0.1517 €
36 kVA 667.56 € 0.1979 € 0.1517 €
Vattenfall
Showing 2 electricity offers from Vattenfall
Sort by
Vattenfall electricity offers — May 2026
Plan Type Annual cost Vs regulated Score
Sérénité Best price
Selectra Partner
Fixed rate 1,270 € Prices last certified: 01 Apr 2026 per year −82 € cheaper than regulated Selectra score B
Équilibre
Selectra Partner
Variable 1,316 € Prices last certified: 01 Apr 2026 per year −35 € cheaper than regulated Selectra score C
Offers marketed by Selectra. Rankings are not influenced by commercial partnerships. Non-partner offers are shown for information only and cannot be subscribed to via Selectra.
Prices include VAT, estimated for a 6 kVA, 6,000 kWh/yr electricity profile (Paris) · as of May 2026. Amounts may vary depending on your situation.
Need help choosing? +33 9 87 67 37 93 · Mon–Fri 8am–9pm, Sat 9am–7pm, Sun 9am–5pm

Vattenfall gas offers — May 2026

Residential gas tariffs from Vattenfall currently available for homes in France. Prices vary by consumption and distribution zone.

Which zone am I in?
Zone selected above ✓
No GRDF gas network data for this town. Your area may be served by a local distributor (ELD).
Zone
Annual subscription
per year · hot water usage
Price per kWh
€/kWh
hot water consumption band
1 April 2026 · incl. tax
Gaz Essentiel · prices incl. tax · 1 April 2026
ConsumptionAnnual subscriptionPrice per kWh
Hot water
0–6,000 kWh/yr
159.24 € 0.1291 €
Heating
6,001–300,000 kWh/yr
367.92 € 0.0992 €
Hot water
0–6,000 kWh/yr
159.24 € 0.1291 €
Heating
6,001–300,000 kWh/yr
367.92 € 0.0998 €
Hot water
0–6,000 kWh/yr
159.24 € 0.1291 €
Heating
6,001–300,000 kWh/yr
367.92 € 0.1005 €
Hot water
0–6,000 kWh/yr
159.24 € 0.1291 €
Heating
6,001–300,000 kWh/yr
367.92 € 0.1013 €
Hot water
0–6,000 kWh/yr
159.24 € 0.1291 €
Heating
6,001–300,000 kWh/yr
367.92 € 0.1019 €
Hot water
0–6,000 kWh/yr
159.24 € 0.1291 €
Heating
6,001–300,000 kWh/yr
367.92 € 0.1026 €
Which zone am I in?
Zone selected above ✓
No GRDF gas network data for this town. Your area may be served by a local distributor (ELD).
Zone
Annual subscription
per year · hot water usage
Price per kWh
€/kWh
hot water consumption band
15 April 2026 · incl. tax
Sérénité Gaz · prices incl. tax · 15 April 2026
ConsumptionAnnual subscriptionPrice per kWh
Hot water
0–6,000 kWh/yr
159.24 € 0.1298 €
Heating
6,001–300,000 kWh/yr
367.92 € 0.1001 €
Hot water
0–6,000 kWh/yr
159.24 € 0.1298 €
Heating
6,001–300,000 kWh/yr
367.92 € 0.1008 €
Hot water
0–6,000 kWh/yr
159.24 € 0.1298 €
Heating
6,001–300,000 kWh/yr
367.92 € 0.1015 €
Hot water
0–6,000 kWh/yr
159.24 € 0.1298 €
Heating
6,001–300,000 kWh/yr
367.92 € 0.1021 €
Hot water
0–6,000 kWh/yr
159.24 € 0.1298 €
Heating
6,001–300,000 kWh/yr
367.92 € 0.1028 €
Hot water
0–6,000 kWh/yr
159.24 € 0.1298 €
Heating
6,001–300,000 kWh/yr
367.92 € 0.1035 €
Vattenfall
Showing 2 gas offers from Vattenfall
Sort by
Vattenfall gas offers — May 2026
Plan Type Annual cost Vs regulated Score
Gaz Essentiel Best price
Selectra Partner
Variable 1,865 € Prices last certified: 01 Apr 2026 per year −363 € cheaper than regulated Selectra score C
Sérénité Gaz
Selectra Partner
Fixed rate 1,880 € Prices last certified: 15 Apr 2026 per year −348 € cheaper than regulated Selectra score B
Offers marketed by Selectra. Rankings are not influenced by commercial partnerships. Non-partner offers are shown for information only and cannot be subscribed to via Selectra.
Prices include VAT, estimated for a 15,000 kWh/yr gas profile (Paris) · as of May 2026. Amounts may vary depending on your situation.
Need help choosing? +33 9 87 67 37 93 · Mon–Fri 8am–9pm, Sat 9am–7pm, Sun 9am–5pm

How to set up Vattenfall energy for your home in France

The process is completely different depending on your situation — choose yours below.

If there is no active contract at your new address, the electricity will be off when you arrive.

This is very common in France. Always call your supplier before your move-in date — activation by ENEDIS takes 1–5 business days. A same-day emergency connection is possible but costs extra.

How it works

1
Find your PDL number
Your PDL (Point de Livraison) is a 14-digit meter reference unique to your address. Find it on a previous occupant's bill, on the meter itself, or ask your landlord. Without it, your supplier cannot open a contract.
2
Call before you move in
Contact Vattenfall (or Selectra in English) with your PDL, move-in date, ID, and French bank details. The whole process takes under 10 minutes by phone.
3
ENEDIS activates your meter
The grid operator ENEDIS (not your supplier) physically activates the line. Standard activation: 1–5 business days. Emergency same-day activation: possible but chargeable.
4
You receive a welcome letter
It arrives by post in French. It confirms your contract details, tariff, and PDL. Selectra can help you understand it if needed.

What you'll need

  • PDL number — 14-digit meter reference. On your Linky meter, on a previous bill left at the address, or via your landlord. This is mandatory.
  • French bank account (RIB) — Most French suppliers require direct debit (prélèvement automatique). If you don't have a French account yet, call Selectra — some suppliers accept foreign IBANs.
  • Passport or EU ID — For identity verification. A copy is sometimes requested by post after sign-up.
  • PCE number — Gas meter reference, equivalent of the PDL for natural gas. On your last gas bill or on the meter.
  • Move-in date — Needed to schedule activation. Give as much notice as possible.

Your electricity will not be cut off during the switch.

Switching supplier in France is handled entirely by ENEDIS in the background. Your current supplier is notified automatically — you do not need to cancel anything yourself.

How it works

1
Compare offers
Use the price grid above to compare Vattenfall tariffs against the market. Savings of 5–15% vs. the regulated tariff are common with alternative suppliers.
2
Subscribe
Call Vattenfall directly, or use Selectra's free English-language service. You'll need your PDL (on your current bill), RIB, and ID. Takes under 10 minutes.
3
Your old supplier is notified automatically
You do not need to contact your current supplier. The switch is handled by ENEDIS under French energy regulations. Processing takes 2–3 weeks.
4
Final bill and welcome letter
Your old supplier sends a final bill (in French). Vattenfall sends a welcome letter confirming your new tariff. Selectra can help you read both.

Key facts

  • No termination fee — French law prohibits exit fees on residential energy contracts. You can switch at any time, even mid-contract.
  • Timeline: 2–3 weeks — From sign-up to your first bill with the new supplier. Your meter reading is synced automatically.
  • You need your PDL — Find it on your current electricity bill (14-digit number labelled "PDL" or "Référence PDL").
  • Regulated tariff: you can always return — If you switch away from the regulated tariff (Tarif Bleu), you can come back to EDF at any time at the current regulated rate.

Vattenfall customer reviews: what to expect as an expat

Overall customer score

4.1 /5 Highly rated
PoorAverageExcellent

Average across 5 review platforms · 5,273 total reviews

What this means for you

Vattenfall consistently earns strong customer ratings — one of the better-reviewed suppliers on the French market. Most reviews praise pricing and contract clarity. Note that all reviews come from French-speaking customers; the experience for expats mainly depends on how you manage French-language correspondence.

Note for expats

All reviews are from French-speaking customers. Language barriers with customer service affect every supplier equally — Selectra's English service acts as your intermediary at no cost.

Ratings across platforms

Trustpilot
4.1 /5

2,947 reviews · updated 04 May 2026

Avis Vérifiés
4.4 /5

1,659 reviews · updated 04 May 2026

Selectra
3.1 /5

531 reviews · updated 04 May 2026

iGraal
4.3 /5

120 reviews · updated 04 May 2026

Poulpeo
4.0 /5

16 reviews · updated 15 Apr 2026

Ombudsman complaint rate

43 per 100,000 contracts

High complaint rate

Every year, France's Médiateur national de l'énergie — the independent national energy ombudsman — publishes how many residential customers filed a formal dispute against each supplier, per 100,000 contracts. A high rate means more customers had complaints that their supplier failed to resolve directly. Only large suppliers with over 50,000 residential contracts are included.

Vattenfall's rate of 43 ranks 14th out of 16 ranked suppliers (lower is better). The market average is 26.6 per 100,000 contracts. Vattenfall sits above the market average. This does not necessarily mean bad service, but it is worth bearing in mind — especially if you are not fluent in French and a billing dispute becomes harder to resolve.

Source: Médiateur national de l'énergie · updated annually

Get free advice in English → A Selectra advisor compares all French suppliers, including better-rated alternatives to Vattenfall.
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How to contact Vattenfall in France

Customer service, online account, and English-speaking support options.

Free English-speaking service
Selectra partner
+33 9 87 67 37 93
Free service · no booking · avg wait 2 min

A Selectra advisor compares all offers including Vattenfall — as an official partner, they can set up your contract in English directly.

Prefer to write? [email protected]
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