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Ekwateur: active energy supplier in France - July 2025
Ekwateur is a green energy supplier providing both electricity and gas to residential and professional customers. It offers three electricity plans for individuals, with the cheapest being the 100% green variable electricity at 8% below the regulated tariff. For gas, Ekwateur proposes four offers for private clients, with the least expensive being the 15% biogas variable plan priced 2% above the reference gas price. The supplier stands out by promoting renewable energy and fostering a collaborative customer service model, encouraging client involvement in support activities. Despite some criticisms, Ekwateur maintains a significant client base of 130,000 as of 2024.
Simulation based on an average household profile: electricity consumption of 6000 kWh/year (4000 kWh peak, 2000 kWh off-peak) with 6 kVA meter, and gas consumption of 11200 kWh/year for heating in zone 1.
Ekwateur energy offers in France in July 2025
The 3 electricity offers from Ekwateur
| Offer | Features | Price | Score | Contact | |
|---|---|---|---|---|---|
|
ELECTRICITÉ 100% VERTE VARIABLE |
|
Estimated budget
1883 € You save 197 € |
|
Verified on 01/07/2025 | |
|
ELECTRICITÉ VERTE EXCLUSIVE SELECTRA |
|
Estimated budget
1926 € You save 154 € |
|
Verified on 01/07/2025 |
Comparison based on a residential electricity consumption of 9500 kWh per year with a 6 kVA subscription (Base option). See more details about the Selectra Score.
Electricité 100% verte variable by Ekwateur
Electricité 100% verte variable
- Standard Green Electricity: Guarantees of Origin
- Prices not guaranteed over time
The Ekwateur Electricity 100% Green Variable plan offers a variable price tied monthly to market conditions and network fees, with prices announced 30 days in advance. It supplies 100% renewable electricity sourced from a diverse mix: hydraulic, wind, photovoltaic, biomass, geothermal, and solar thermal energies. Customers can choose their preferred French green energy producer. The contract is open-ended, with no price lock beyond a one-month tariff guarantee. This flexibility caters to those engaged in supporting local renewable projects but requires acceptance of monthly price fluctuations.
The variable pricing is competitive overall despite a higher fixed subscription cost. However, prices fluctuate monthly with no long-term guarantee of savings. Other green offers provide more stable, often cheaper rates below regulated tariffs. The Selectra Score is C, reflecting moderate quality and a 90th percentile in price ranking. Ekwateur suits customers seeking renewable options with producer choice but less risk-averse to price changes. – Selectra
Tariff Grids by options - Electricité 100% verte variable
Tariff for the option base
 |
Yearly meter standing charge | Base kWh price |
|---|---|---|
| 3 kVA | 168.24 € | 0.17616 € |
| 6 kVA | 209.04 € | 0.17616 € |
| 9 kVA | 251.16 € | 0.17784 € |
| 12 kVA | 294.12 € | 0.17784 € |
| 15 kVA | 334.08 € | 0.17784 € |
| 18 kVA | 376.08 € | 0.17784 € |
| 24 kVA | 463.44 € | 0.17784 € |
| 30 kVA | 540.6 € | 0.17784 € |
| 36 kVA | 646.32 € | 0.17784 € |
Prices in € TTC for offer Electricité 100% verte variable by Ekwateur updated 24/07/2025
Tariff for the option hphc
|
Yearly meter standing charge | Off-peak kWh price | Peak kWh price |
|---|---|---|---|
| 3 kVA | 176.64 € | 0.15888 € | 0.18072 € |
| 6 kVA | 220.68 € | 0.15888 € | 0.18072 € |
| 9 kVA | 257.76 € | 0.15888 € | 0.18072 € |
| 12 kVA | 303.72 € | 0.15888 € | 0.18072 € |
| 15 kVA | 342.36 € | 0.15888 € | 0.18072 € |
| 18 kVA | 386.16 € | 0.15888 € | 0.18072 € |
| 24 kVA | 473.52 € | 0.15888 € | 0.18072 € |
| 30 kVA | 554.76 € | 0.15888 € | 0.18072 € |
| 36 kVA | 638.88 € | 0.15888 € | 0.18072 € |
Prices in € TTC for offer Electricité 100% verte variable by Ekwateur updated 24/07/2025
Voiture Électrique by Ekwateur
Voiture Électrique
- Standard Green Electricity: Guarantees of Origin
- Fixed price offer
The Voiture Électrique offer features fixed electricity prices for 1 year with a special focus on discounted off-peak rates that are 17% lower than regulated tariffs. This plan supplies 100% renewable electricity certified by European Guarantees of Origin, sourced from hydraulic, wind, photovoltaic, biomass, geothermal, and solar thermal energies. Exclusively for electric or plug-in hybrid car owners, it requires proof of vehicle ownership and does not include a base-rate option. The subscription is not available to two-wheel electric vehicle owners.
While fixed prices and discounted off-peak rates appeal to EV owners, the overall offer is not cost-effective. Daytime rates and subscription fees are significantly higher than regulated prices, limiting savings. The price freeze excludes tax hikes, offering only partial protection. Considering competitive 24/7 alternatives with lower fees, this plan ranks poorly in value. Selectra Score: D.
Tariff Grids by options - Voiture Électrique
Tariff for the option hphc
|
Yearly meter standing charge | Off-peak kWh price | Peak kWh price |
|---|---|---|---|
| 3 kVA | 176.64 € | 0.14736 € | 0.2364 € |
| 6 kVA | 220.68 € | 0.14736 € | 0.2364 € |
| 9 kVA | 257.76 € | 0.14736 € | 0.2364 € |
| 12 kVA | 303.72 € | 0.14736 € | 0.2364 € |
| 15 kVA | 342.36 € | 0.14736 € | 0.2364 € |
| 18 kVA | 386.16 € | 0.14736 € | 0.2364 € |
| 24 kVA | 473.52 € | 0.14736 € | 0.2364 € |
| 30 kVA | 554.76 € | 0.14736 € | 0.2364 € |
| 36 kVA | 638.88 € | 0.14736 € | 0.2364 € |
Prices in € TTC for offer Voiture Électrique by Ekwateur updated 24/07/2025
Electricité Verte Exclusive Selectra by Ekwateur
Electricité Verte Exclusive Selectra
- Standard Green Electricity: Guarantees of Origin
- Fixed price offer
The Electricité Verte Exclusive Selectra plan offers fixed electricity prices for 12 months, with a 10% discount compared to regulated tariffs. The electricity is 100% renewable, sourced from a diverse mix including hydraulic, wind, solar, biomass, geothermal, and solar thermal energy, all certified by European Guarantees of Origin. Customers can opt for a Premium "Small Installations" option to prioritize electricity from French small producers. The subscription includes electricity supply and network access management, with the fixed price applying only to the kWh excluding taxes.
While not the cheapest on the market, this plan stands out by offering a real opportunity to save money with 100% green electricity. The one-year price freeze provides reassuring stability, although it does not protect against tax increases, which is common in fixed-price offers. Overall, a solid choice for eco-aware consumers seeking moderate savings. Selectra Score: B.
Tariff Grids by options - Electricité Verte Exclusive Selectra
Tariff for the option base
|
Yearly meter standing charge | Base kWh price |
|---|---|---|
| 3 kVA | 124.2 € | 0.1854 € |
| 6 kVA | 164.28 € | 0.1854 € |
| 9 kVA | 206.28 € | 0.1854 € |
| 12 kVA | 248.4 € | 0.1854 € |
| 15 kVA | 288.24 € | 0.1854 € |
| 18 kVA | 327.84 € | 0.1854 € |
| 24 kVA | 413.64 € | 0.1854 € |
| 30 kVA | 495.6 € | 0.1854 € |
| 36 kVA | 579.48 € | 0.1854 € |
Prices in € TTC for offer Electricité Verte Exclusive Selectra by Ekwateur updated 24/07/2025
Tariff for the option hphc
|
Yearly meter standing charge | Off-peak kWh price | Peak kWh price |
|---|---|---|---|
| 3 kVA | 167.28 € | 0.15648 € | 0.19704 € |
| 6 kVA | 174.72 € | 0.15648 € | 0.19704 € |
| 9 kVA | 210.72 € | 0.15648 € | 0.19704 € |
| 12 kVA | 252.96 € | 0.15648 € | 0.19704 € |
| 15 kVA | 292.8 € | 0.15648 € | 0.19704 € |
| 18 kVA | 333.96 € | 0.15648 € | 0.19704 € |
| 24 kVA | 420.84 € | 0.15648 € | 0.19704 € |
| 30 kVA | 501.6 € | 0.15648 € | 0.19704 € |
| 36 kVA | 582.96 € | 0.15648 € | 0.19704 € |
Prices in € TTC for offer Electricité Verte Exclusive Selectra by Ekwateur updated 24/07/2025
The 4 gas offers from Ekwateur
Gaz Naturel 100% Biogaz Variable by Ekwateur
The Gaz Naturel 100% Biogaz Variable plan features a variable price that fluctuates monthly based on market conditions and supply costs, with prices announced 30 days in advance. It offers 100% renewable biogas certified by European Guarantees of Origin, sourced exclusively from French biomethane producers. Unlike most plans, the same kWh price applies nationwide regardless of regional gas zones. The contract is open-ended with no minimum commitment, allowing customers great flexibility.
This offer provides a very competitive kWh price for 100% biogas, but remains about 20% more expensive than the standard gas reference price mainly due to a high subscription fee. It's best suited for eco-conscious users willing to pay a premium for fully renewable gas. For better economics, options with partial biogas content may be preferable. Selectra rates this plan “E” for overall value.
|
0 - 1000 kWh/year | 1001 - 6000 kWh/year | 6001 - 30000 kWh/year | 30001 - 300000 kWh/year |
|---|---|---|---|---|
| Yearly meter standing charge | 156.72 € | 184.56 € | 429.96 € | 429.96 € |
| Zone Single Gas Zone (€/kWh) | 0.16111 € | 0.16111 € | 0.12295 € | 0.12295 € |
Prices in € TTC for offer Gaz Naturel 100% Biogaz Variable by Ekwateur updated 24/07/2025
Gaz Naturel 15% Biogaz Variable by Ekwateur
The Gaz Naturel 15% Biogaz Variable plan offers a variable gas price that fluctuates monthly based on market conditions, with prices announced 30 days in advance. The gas supply includes 15% renewable biogas sourced from certified French biomethane producers, integrated into the natural gas network. This plan features a uniform kWh price across all French zones and includes both supply and network access management. There is no long-term commitment, allowing customers to terminate anytime with one month’s notice.
Although this plan includes 15% biogas and offers a competitive kWh price below the market reference, its high subscription fee significantly reduces overall value, especially for small consumers. It suits better those with higher gas consumption like gas-heated homes. Given its mixed strengths and weaknesses, Selectra ranks it with a D score, reflecting moderate quality but average price positioning.
|
0 - 1000 kWh/year | 1001 - 6000 kWh/year | 6001 - 30000 kWh/year | 30001 - 300000 kWh/year |
|---|---|---|---|---|
| Yearly meter standing charge | 156.72 € | 184.56 € | 429.96 € | 429.96 € |
| Zone Single Gas Zone (€/kWh) | 0.13735 € | 0.13735 € | 0.09907 € | 0.09907 € |
Prices in € TTC for offer Gaz Naturel 15% Biogaz Variable by Ekwateur updated 24/07/2025
Gaz Naturel 15% Biogaz Fixe by Ekwateur
The Gaz Naturel 15% Biogaz Fixe plan features a fixed gas price for 12 months with a competitive kWh price of €0.1101 excluding taxes. This offer includes 15% renewable biogas sourced exclusively from French biomethane producers, certified by European Guarantees of Origin. The price per kWh is uniform nationwide, independently of regional gas tariff zones. The contract is unlimited, but the fixed pricing commitment lasts one year, providing customers stability amid market fluctuations.
The current fixed price offers security, but the high annual subscription cost makes this plan less attractive overall. While the gas consumption price remains competitive, cheaper variable offers could better benefit from recent price drops. This plan suits heavy gas consumers, especially homes heated by gas, but less so for others. According to Selectra, the offer ranks D for value, combining moderate price positioning and environmental benefits.
|
0 - 1000 kWh/year | 1001 - 6000 kWh/year | 6001 - 30000 kWh/year | 30001 - 300000 kWh/year |
|---|---|---|---|---|
| Yearly meter standing charge | 156.72 € | 184.56 € | 429.96 € | 429.96 € |
| Zone Single Gas Zone (€/kWh) | 0.14671 € | 0.14671 € | 0.11011 € | 0.11011 € |
Prices in € TTC for offer Gaz Naturel 15% Biogaz Fixe by Ekwateur updated 24/07/2025
Gaz Naturel 100% Biogaz Fixe by Ekwateur
The Gaz Naturel 100% Biogaz Fixe plan offers a fixed price per kWh for one year, ensuring stability despite fluctuations. This 100% renewable gas comes exclusively from French biogas producers and is certified by European Guarantees of Origin. The offer features a uniform kWh rate across all regions in France, differentiating it from typical zoned pricing. However, the plan is more expensive than the standard market price and prices may vary after the first year depending on regulatory changes.
This fixed biogas offer stands out for its strong environmental commitment with 100% French biomethane. However, its high price and limited visibility on price after one year reduce its appeal. Experts prefer the variable biogas plan from Ekwateur for those betting on future price drops. Overall, this is a premium choice without a competitive price advantage. Selectra Score: D.
|
0 - 1000 kWh/year | 1001 - 6000 kWh/year | 6001 - 30000 kWh/year | 30001 - 300000 kWh/year |
|---|---|---|---|---|
| Yearly meter standing charge | 156.72 € | 184.56 € | 429.96 € | 429.96 € |
| Zone Single Gas Zone (€/kWh) | 0.17047 € | 0.17047 € | 0.13399 € | 0.13399 € |
Prices in € TTC for offer Gaz Naturel 100% Biogaz Fixe by Ekwateur updated 24/07/2025
Ekwateur reviews: what customers are saying?
| Platform | Average Rating | Number of Reviews |
|---|---|---|
| Trustpilot | 3.80/5 | 2292 reviews |
| Selectra | 2.70/5 | 693 reviews |
| Total | 3.5/5 | 2985 reviews |
Weighted average rating calculation: (3.80 x 2292 + 2.70 x 693) / 2985 = 3.54 out of 5.
How to contact Ekwateur in 2025: phone, email, online
The customer service of Ekwateur offers multiple contact methods, including telephone, email, postal mail, and instant messaging. The phone support is available on weekdays during limited hours. A specific service is also dedicated to people with hearing impairments. Some contact options focus on particular customer types, like solar or charging station users. There is no clear information about the availability of an English-speaking service. Overall, the provider ensures diverse communication channels but with somewhat restricted accessibility in terms of schedule.
| Contact Type | Details | Remarks |
|---|---|---|
| Phone (Energy Customer Service) | 09 77 40 66 66 | Weekdays, limited hours |
| Email (General Energy Support) | [email protected] | For general inquiries |
| Postal Mail (Customer Service) | Ekwateur, BP 40056, 69572 LA POSTE PPDC DARDILLY TECHLID | For written correspondence |
| Instant Messaging | Available on the official website | Real-time responses |
| Deaf and Hard of Hearing Service (Acceo) | Acceo Service | Specialized telephone support |
| Email (Solar and Charging Services) | [email protected] | Dedicated to solar and charging products |
| Accounting Postal Mail (Energy Vouchers) | Ekwateur, Service comptabilité, 79/81 rue de Clichy, 75009 PARIS | For energy voucher matters |
How to subscribe an Ekwateur energy plan in France?
If you would like to subscribe to Ekwateur, you can do so easily over the phone. Simply call 09 87 67 37 93. Their phone lines are open Monday to Friday from 7:00 am to 9:00 pm, Saturday from 8:30 am to 6:30 pm, and Sunday from 9:00 am to 5:00 pm.
Alternatively, you can subscribe online by visiting the dedicated page at this link. This offers a swift and convenient way to sign up for Ekwateur's services.
- Documents required to subscribe to Ekwateur
- Full name and contact details
- Address of the property for which the energy services are being requested
- The Point of Delivery (POD) number for electricity or the Point of Metering (PCE) number for gas (these can be found on your current provider's bill)
- Your current meter readings
- Your bank account details (for setting up direct debit payments)
About Ekwateur
Ekwateur is a French renewable energy supplier established in 2015. It was co-founded by Julien Tchernia, former CEO of Lampiris France, and Jonathan Martelli, previously with Direct Energie. The brand was officially launched in 2016 to provide renewable-sourced gas and electricity.
Since its inception, Ekwateur has experienced significant growth, reaching around 130,000 customers as of November 2024, following a peak in previous years. It stands out for its commitment to green energy and its collaborative customer approach, involving clients directly in customer service interactions via chat or phone.
In 2019, Ekwateur was selected by the French State Purchasing Directorate to supply green electricity to multiple ministries and public institutions. The company has also been recognized with prestigious awards, including the Selectra Best Green Supplier Award in 2019 and the Charge Award 2018 as the “Best Green Energy Brand Worldwide.”
Owned since 2022 by Quantum Pacific, a London-based financial group, the company updated its branding from "ekWateur" to "Ekwateur." The supplier demonstrates a strong commitment to transparency by adhering to the 13 good practices standards set by the French Energy Regulatory Commission.
Ekwateur operates under a Société Anonyme legal status with a share capital of €1,753,017 and is registered under the SIRET number 814 450 151. It continues to expand through strategic acquisitions, most recently incorporating client portfolios from other energy suppliers in 2023.