Selectra verdict

Is ilek a good choice for your home in France?

3.6 / 5
372 verified reviews — Highly rated by customers

Choose ilek if…

  • You live anywhere in mainland France — coverage is nationwide.
  • You want electricity and gas under one contract — ilek offers both.
  • You are renting or own property in France — ilek is open to residential customers.
  • Reputation matters to you — rated 4.4/5 across 4,711 verified reviews.
Our advice: Call Selectra in English to compare ilek's available tariffs and find the best option for your home. Free advice service.
!

Think twice about ilek if…

  • You need English-speaking customer service — ilek handles all support in French only.
Our advice: Selectra can compare all French suppliers in English and handle your subscription for free — including better-rated alternatives.

Not sure? Get free advice in English.

Selectra compares all French suppliers and handles your subscription — completely free of charge.

+33 9 87 67 37 93

ilek electricity offers — May 2026

Residential electricity tariffs from ilek currently available for homes in France. Prices vary by consumption and power rating.

Option
Your power
Annual subscription
/month
Price per kWh
€/kWh
at kVA
Annual subscription
/month
Peak hours (HP)
€/kWh
at kVA
Off-peak (HC)
€/kWh
at kVA
Annual subscription
/month
Blue off-peak (cheapest)
€/kWh
at kVA
1 April 2026 · incl. tax
ÉnRFixe+ Elec · prices incl. tax · 1 April 2026
PowerAnnual subscriptionPrice per kWh
3 kVA 216.24 € 0.2059 €
6 kVA 297.24 € 0.2059 €
9 kVA 404.04 € 0.2045 €
12 kVA 513.72 € 0.2045 €
15 kVA 589.20 € 0.2045 €
18 kVA 646.32 € 0.2045 €
24 kVA 774.60 € 0.2045 €
30 kVA 932.76 € 0.2045 €
36 kVA 1,048.08 € 0.2045 €
ÉnRFixe+ Elec · prices incl. tax · 1 April 2026
PowerAnnual subscriptionPeak (HP)Off-peak (HC)
6 kVA 336.96 € 0.2183 € 0.1697 €
9 kVA 465.12 € 0.2183 € 0.1697 €
12 kVA 542.40 € 0.2183 € 0.1697 €
15 kVA 618.12 € 0.2183 € 0.1697 €
18 kVA 684.48 € 0.2183 € 0.1697 €
24 kVA 824.52 € 0.2183 € 0.1697 €
30 kVA 881.04 € 0.2183 € 0.1697 €
36 kVA 1,048.92 € 0.2183 € 0.1697 €
ilek
Showing 1 electricity offer from ilek
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ilek electricity offers — May 2026
Plan Type Annual cost Vs regulated Score
ÉnRFixe+ Elec
Selectra Partner
Fixed rate 1,533 € Prices last certified: 01 Apr 2026 per year +181 € more than regulated Selectra score D
Offers marketed by Selectra. Rankings are not influenced by commercial partnerships. Non-partner offers are shown for information only and cannot be subscribed to via Selectra.
Prices include VAT, estimated for a 6 kVA, 6,000 kWh/yr electricity profile (Paris) · as of May 2026. Amounts may vary depending on your situation.
Need help choosing? +33 9 87 67 37 93 · Mon–Fri 8am–9pm, Sat 9am–7pm, Sun 9am–5pm

ilek gas offers — May 2026

Residential gas tariffs from ilek currently available for homes in France. Prices vary by consumption and distribution zone.

Which zone am I in?
Zone selected above ✓
No GRDF gas network data for this town. Your area may be served by a local distributor (ELD).
Zone
Annual subscription
per year · hot water usage
Price per kWh
€/kWh
hot water consumption band
1 April 2026 · incl. tax
ÉnRFixe+ Gaz · prices incl. tax · 1 April 2026
ConsumptionAnnual subscriptionPrice per kWh
Hot water
0–4,000 kWh/yr
213.96 € 0.1837 €
Heating
4,001–300,000 kWh/yr
422.52 € 0.1458 €
Hot water
0–4,000 kWh/yr
213.96 € 0.1848 €
Heating
4,001–300,000 kWh/yr
422.52 € 0.1477 €
Hot water
0–4,000 kWh/yr
213.96 € 0.1853 €
Heating
4,001–300,000 kWh/yr
422.52 € 0.1487 €
Hot water
0–4,000 kWh/yr
213.96 € 0.1861 €
Heating
4,001–300,000 kWh/yr
422.52 € 0.1502 €
Hot water
0–4,000 kWh/yr
213.96 € 0.1873 €
Heating
4,001–300,000 kWh/yr
422.52 € 0.1530 €
Hot water
0–4,000 kWh/yr
213.96 € 0.1881 €
Heating
4,001–300,000 kWh/yr
422.52 € 0.1539 €
Hot water
0–4,000 kWh/yr
213.96 € 0.1889 €
Heating
4,001–300,000 kWh/yr
422.52 € 0.1550 €
Hot water
0–4,000 kWh/yr
213.96 € 0.1886 €
Heating
4,001–300,000 kWh/yr
422.52 € 0.1544 €
Hot water
0–4,000 kWh/yr
213.96 € 0.1910 €
Heating
4,001–300,000 kWh/yr
422.52 € 0.1596 €
Hot water
0–4,000 kWh/yr
213.96 € 0.1925 €
Heating
4,001–300,000 kWh/yr
422.52 € 0.1614 €
Hot water
0–4,000 kWh/yr
213.96 € 0.1935 €
Heating
4,001–300,000 kWh/yr
422.52 € 0.1634 €
ilek
Showing 1 gas offer from ilek
Sort by
ilek gas offers — May 2026
Plan Type Annual cost Vs regulated Score
ÉnRFixe+ Gaz
Selectra Partner
Fixed rate 2,653 € Prices last certified: 01 Apr 2026 per year +425 € more than regulated Selectra score C
Offers marketed by Selectra. Rankings are not influenced by commercial partnerships. Non-partner offers are shown for information only and cannot be subscribed to via Selectra.
Prices include VAT, estimated for a 15,000 kWh/yr gas profile (Paris) · as of May 2026. Amounts may vary depending on your situation.
Need help choosing? +33 9 87 67 37 93 · Mon–Fri 8am–9pm, Sat 9am–7pm, Sun 9am–5pm

How to set up ilek energy for your home in France

The process is completely different depending on your situation — choose yours below.

If there is no active contract at your new address, the electricity will be off when you arrive.

This is very common in France. Always call your supplier before your move-in date — activation by ENEDIS takes 1–5 business days. A same-day emergency connection is possible but costs extra.

How it works

1
Find your PDL number
Your PDL (Point de Livraison) is a 14-digit meter reference unique to your address. Find it on a previous occupant's bill, on the meter itself, or ask your landlord. Without it, your supplier cannot open a contract.
2
Call before you move in
Contact ilek (or Selectra in English) with your PDL, move-in date, ID, and French bank details. The whole process takes under 10 minutes by phone.
3
ENEDIS activates your meter
The grid operator ENEDIS (not your supplier) physically activates the line. Standard activation: 1–5 business days. Emergency same-day activation: possible but chargeable.
4
You receive a welcome letter
It arrives by post in French. It confirms your contract details, tariff, and PDL. Selectra can help you understand it if needed.

What you'll need

  • PDL number — 14-digit meter reference. On your Linky meter, on a previous bill left at the address, or via your landlord. This is mandatory.
  • French bank account (RIB) — Most French suppliers require direct debit (prélèvement automatique). If you don't have a French account yet, call Selectra — some suppliers accept foreign IBANs.
  • Passport or EU ID — For identity verification. A copy is sometimes requested by post after sign-up.
  • PCE number — Gas meter reference, equivalent of the PDL for natural gas. On your last gas bill or on the meter.
  • Move-in date — Needed to schedule activation. Give as much notice as possible.

Your electricity will not be cut off during the switch.

Switching supplier in France is handled entirely by ENEDIS in the background. Your current supplier is notified automatically — you do not need to cancel anything yourself.

How it works

1
Compare offers
Use the price grid above to compare ilek tariffs against the market. Savings of 5–15% vs. the regulated tariff are common with alternative suppliers.
2
Subscribe
Call ilek directly, or use Selectra's free English-language service. You'll need your PDL (on your current bill), RIB, and ID. Takes under 10 minutes.
3
Your old supplier is notified automatically
You do not need to contact your current supplier. The switch is handled by ENEDIS under French energy regulations. Processing takes 2–3 weeks.
4
Final bill and welcome letter
Your old supplier sends a final bill (in French). ilek sends a welcome letter confirming your new tariff. Selectra can help you read both.

Key facts

  • No termination fee — French law prohibits exit fees on residential energy contracts. You can switch at any time, even mid-contract.
  • Timeline: 2–3 weeks — From sign-up to your first bill with the new supplier. Your meter reading is synced automatically.
  • You need your PDL — Find it on your current electricity bill (14-digit number labelled "PDL" or "Référence PDL").
  • Regulated tariff: you can always return — If you switch away from the regulated tariff (Tarif Bleu), you can come back to EDF at any time at the current regulated rate.

ilek customer reviews: what to expect as an expat

Overall customer score

4.4 /5 Highly rated
PoorAverageExcellent

Average across 3 review platforms · 4,711 total reviews

What this means for you

ilek consistently earns strong customer ratings — one of the better-reviewed suppliers on the French market. Most reviews praise pricing and contract clarity. Note that all reviews come from French-speaking customers; the experience for expats mainly depends on how you manage French-language correspondence.

Note for expats

All reviews are from French-speaking customers. Language barriers with customer service affect every supplier equally — Selectra's English service acts as your intermediary at no cost.

Ratings across platforms

Trustpilot
4.5 /5

4,333 reviews · updated 04 May 2026

Selectra
3.6 /5

372 reviews · updated 04 May 2026

iGraal
4.3 /5

6 reviews · updated 15 Apr 2026

Ombudsman complaint rate

14 per 100,000 contracts

Well below average

Every year, France's Médiateur national de l'énergie — the independent national energy ombudsman — publishes how many residential customers filed a formal dispute against each supplier, per 100,000 contracts. A high rate means more customers had complaints that their supplier failed to resolve directly. Only large suppliers with over 50,000 residential contracts are included.

ilek's rate of 14 ranks 2nd out of 16 ranked suppliers (lower is better). The market average is 26.6 per 100,000 contracts. ilek performs better than average on this measure — fewer customers needed to escalate disputes to the ombudsman.

Source: Médiateur national de l'énergie · updated annually

Get free advice in English → A Selectra advisor compares all French suppliers, including better-rated alternatives to ilek.
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How to contact ilek in France

Customer service, online account, and English-speaking support options.

Free English-speaking service
Selectra partner
+33 9 87 67 37 93
Free service · no booking · avg wait 2 min

A Selectra advisor compares all offers including ilek — as an official partner, they can set up your contract in English directly.

Prefer to write? [email protected]
Mon–Fri8:00 – 21:00 Saturday9:00 – 19:00 Sunday9:00 – 17:00
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EDF, TotalEnergies, Engie — our English-speaking advisors compare every offer and guide you to the right deal for your home. Completely free.
+33 9 87 67 37 93 100% free · English-speaking

ilek in numbers

Key figures about ilek.

2015
fondé à Toulouse
B-Corp
certification RSE
100 %
gaz biométhane