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All About Numericable in France

Numericable is a telecommunications company that bought SFR in 2014. The company is now known as SFR-Numericable.

numericable logos over time

About Numericable

Numericable was formed in 2007, after former telecommunications competitors Noos and NC Numericable networks merged. In August 2013 Numericable Group SA was formed as the parent company for the Numericable group of companies, which includes activities in Luxembourg and Portugal in addition to France.

In 2014 Numericable bought SFR to form SFR-Numericable. The company operates under the SFR brand.

Numericable Offers

All of Numericable-SFR's offers are marketed under the SFR brand. Products and services offered by Numericable include:

  • Internet: ADSL and high speed (fibre-optic)
  • Mobile phones and mobile phone plans
  • Fixed telephone lines
  • Television

Numericable Internet "box" offers were called "iStart" and "La Box". All of Numericable's current offers are sold under the SFR and SFR TV brands.

Contact Numericable

To reach Numericable-SFR, check SFR customer service information.

Looking for an Internet or Mobile Phone Plan?Call Selectra's English-speaking customer service at 09 77 55 72 27 Monday - Friday, 9:30 am - 7:30 pm) or get a free callback to find a provider and plan that meets your needs.

You can find the former Numericable customer service contact information in the table below, but note that all customer service enquiries should be directed to SFR.

Former Numericable Customer Service Contacts
Customer Service Department Number Directions
Existing customers 3990 Dial 1, then dial your 8-digit Numericable account number or your Numericable phone number
- For mobile phone help, press 1
- For technical assistance, press 2
- For questions about your bill or your plan, press 3
New customers 3990 Dial 2, then dial your 8-digit Numericable account number or your Numericable phone number
- For mobile phone help, press 1
- For technical assistance, press 2
- For questions about your bill or your plan, press 3
Television 3990 Dial 3
- If you do not have an individual TV contract, press one
- For all other questions, press 2