How to Contact the Eni Customer Service in France
Eni is the third-largest natural gas supplier in France in terms of number of customers. The company offers fixed and indexed rate options. To suscribe an anergy contract with Eni, you can call the 09 87 67 37 93 or ask for a
free callback. The Eni customers looking for informations can call the 0 970 820 320 if they are residentials, and the 0 800 1000 46 if they are professionals.
| Electricity supplier | Name of the electricity offer | Annual budget | Price of yearly meter standing charge | Price per kWh |
|---|---|---|---|---|
 |
FIXE ÉQUILIBRE ÉLECTRICITÉ 🌱 Green electricity offer ! 🏷️ Blocked prices ! |
Estimated budget 2363€ You save 178€ compared to the regulated tariff* |
177.861€ | 0.23€ |
 |
TARIFS RÉGLEMENTÉS DE L'ÉLECTRICITÉ | Estimated budget 2541€ Same price than the regulated tariff |
151.2€ | 0.2516€ |
*Prices € incl. VAT, udated daily. Annual budget calculated for consumption of 9500 kWh in Lille under the Base option (6 kVA).
Which Customer Service Contact Do You Need for Eni?
| Your situation | Who to call |
|---|---|
| You would like to sign up for an energy plan with eni | Call Selectra's English-speaking customer service at 09 87 67 37 93 Free callback |
| You are an existing customer and have questions about your contract | 0 970 820 320 for residential customers 0 800 1000 46 for professional customers |
| You smell gas or are experiencing an interruption in supply | Call GRDF at 0 800 47 33 33 |
When to Call Eni Customer Service?
Customer service is a priority with Eni, and average waiting times over the past 6 months have been less than 30 seconds. Nevertheless, there are some moments throughout the week that are typically quite busy. In general, it is best to call Eni at midday and at the end of the week, and to avoid calling Eni on Mondays.
| Likelihood of long waiting time | Monday | Tuesday | Wednesday | Thursday | Friday | Saturday |
|---|---|---|---|---|---|---|
| Morning (9 am-12:30 pm) | High | Medium | Medium | Medium | Low | Medium |
| Midday (12:30 pm-2 pm) | Medium | Low | Low | Low | Low | Low |
| Afternoon (2 pm-8 pm) | High | Medium | Medium | Medium | Low | / |
Other Ways to Reach Eni
Along with calling Eni, you can also access many customer service features, including information about your plan, your bill, your consumption, payment options in your online space (espace client) on Eni's website.
Eni Customer Service Email Address:
You can email Eni customer service by filling out an online form.
Eni Headquarters
eni
24 rue Jacques Ibert
92300 Levallois-Perret.