By What is a zone non dégroupée?
In some parts of France, Orange (historically France Télécom) still has an exclusive right to the "local loops" (phone lines), and competing telecommunications providers have to rent access from Orange when they provide service to customers in these areas. This adds an additional cost that customers have to pay as part of their prix de forfait (the price of the plan) when they sign up with a supplier other than Orange. Other services, including high-speed Internet and Internet TV, are not available in these areas.
| Zones Non-Dégroupées | Zones Dégroupées | |
|---|---|---|
| Location | Rural areas, disappearing | Most of France (urban areas) |
| Description | Orange still controls phone lines ("local loops"); other providers must rent access from Orange to provide service | Access to phone lines is "unbundled"; all providers have the same access to customer phone lines and can develop own software/networks |
| Prices | Other suppliers must rent access to phone lines from Orange; additional charge added to subscriptions | No additional charges |
| Services Available | Fixed-line telephone, Internet (not high-speed), basic cellphone coverage | Fixed-line telephone, high-speed Internet, 3G/4G cellphone coverage, Internet TV |
| Additional Notes | Fewer provider options Satellite Internet may be faster than ADSL | - |
Internet Options in Zones Non-Dégroupées
Note: prices and offers valid as of October 2019
Orange
As the historic provider and owner of the phone lines, Orange's offers in zones non-dégroupées are the same prices as in unbundled areas (zones dégroupées). Orange offers the Internet package (Internet + fixed telephone line + television) "Livebox" in zones non-dégroupées, which includes:
SFR
SFR offers a few options for Internet in zones non-dégroupées, which vary in price:
| Name | Internet | Television | Fixed Telephone Line | Additional Notes |
|---|---|---|---|---|
| ADSL/VDSL2 | Not included | Not included |
|
| ADSL/VDSL2 |
|
| |
| ADSL/VDSL2 | SFR TV: 200 channels |
|
|
| ADSL/VDSL2 | SFR TV: 200 channels |
|
|
Bouygues Telecom
Bouygues Telecom has one offer for customers in zones non-dégroupées:
| Name | Internet | Television | Fixed Telephone Line | Additional Notes |
|---|---|---|---|---|
| ADSL/VDSL2 | Up to 150 |
|
|
Free
Free has one offer in zones non-dégroupées:
| Name | Internet | Television | Fixed Telephone Line | Additional Notes |
|---|---|---|---|---|
| ADSL/VDSL2 | Not included |
|
|
Satellite Internet
If broadband speeds are particularly slow in your area, it may be worthwhile investing in satellite Internet. Depending on the plan chosen, Internet via satellite can reach speeds comparable to broadband in urban areas (up to 22Mb/s). However, satellite Internet does involve a considerable investment, and high-data volume plans can be expensive. Find out more about satellite Internet in our guide.
Comparison of Internet Offers in Zones Non-Dégroupées
| Name | Internet | Television | Fixed Telephone Line | Additional Notes |
|---|---|---|---|---|
 Livebox: €31.99/month the first year, then €36.99/month (check for temporary promotions for new clients) | ADSL/VDSL2 | 160 channels | Free calling to continental France + DOM TOM countries Free calling to 100 international destinations (landlines) Free calling to Canada & US mobile phone numbers |
|
Box Starter de SFR: €40/month (+ obligatory €1/month to have Internet access on smartphones, tablets & computers) | ADSL/VDSL2 | SFR TV: 200 channels | Free calling to continental France + DOM TOM countries Free calling to over 100 international destinations (landlines) |
|
| ADSL/VDSL2 | Up to 150 | Free calling to continental France + DOM TOM countries Free calling to 120 international destinations (landlines) |
|
| ADSL/VDSL2 | Not included | Free calling to continental France + DOM TOM countries Free calling to over 100 international destinations (landlines) |
|
As it does not need to add on additional rental fees, Orange is your best option for an Internet + television + fixed telephone line, though prices amongst providers are quite similar.
| French Phrase | English Definition | French Phrase | English Definition |
|---|---|---|---|
| Zone dégroupée | "Unbundled zone": all providers have the same access to customer phone lines and can develop own software/networks | Zone non-dégroupée | Orange still controls phone lines ("local loops"); other providers must rent access from Orange to provide service |
| TTC (toutes taxes comprises) | All taxes included | HT (hors taxes) | Price before taxes |
| Box | Internet modem | Sans engagement | Contract-free |
| Frais de résiliation | Account closing fee | Frais de mise en service/d'ouverture | Account opening fee |
Your review helps others choose — it takes 2 minutes.
Click a star to get started.
Rate your provider
Only verified reviews are published
Thank you for your review!
A verification link has been sent to your email address. Click it to publish your review. It only takes a few minutes.