Internet Options in Zones Non-Dégroupées

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Your home in rural France is in a zone non-dégroupée (non-unbundled zone). How does this affect your options for Internet and mobile phones? Which suppliers have the best offers? This guide explains how to get the best deal on the Internet in zones non dégroupées in France.

What is a zone non dégroupée?

In some parts of France, Orange (historically France Télécom) still has an exclusive right to the "local loops" (phone lines), and competing telecommunications providers have to rent access from Orange when they provide service to customers in these areas. This adds an additional cost that customers have to pay as part of their prix de forfait (the price of the plan) when they sign up with a supplier other than Orange. Other services, including high-speed Internet and Internet TV, are not available in these areas.

Zones Non-Dégroupées and Zones Dégroupées Explained
 Zones Non-DégroupéesZones Dégroupées
LocationRural areas, disappearingMost of France (urban areas)
DescriptionOrange still controls phone lines ("local loops"); other providers must rent access from Orange to provide serviceAccess to phone lines is "unbundled"; all providers have the same access to customer phone lines and can develop own software/networks
PricesOther suppliers must rent access to phone lines from Orange; additional charge added to subscriptionsNo additional charges
Services AvailableFixed-line telephone, Internet (not high-speed), basic cellphone coverageFixed-line telephone, high-speed Internet, 3G/4G cellphone coverage, Internet TV
Additional NotesFewer provider options
Satellite Internet may be faster than ADSL
-

Internet Options in Zones Non-Dégroupées

Note: prices and offers valid as of October 2019

Orange

As the historic provider and owner of the phone lines, Orange's offers in zones non-dégroupées are the same prices as in unbundled areas (zones dégroupées). Orange offers the Internet package (Internet + fixed telephone line + television) "Livebox" in zones non-dégroupées, which includes:

internet offers available on 05/09/2024
Offer Included services Price
orange
Livebox Fibre
Discount until 09/10/2024
  •  Up to 500 Mbit/s in down speed
  •  Up to 500 Mbit/s in up speed
  •  180 included TV channels
  •  Free calls to fixed lines
  •  12-month contract
  •  English helpline
€24.99/month for 6 months
Then €42.99/month
📞  +33 9 77 55 72 27

Subscribe online Subscribe online

 Free Callback
orange
Livebox Up Fibre
Discount until 09/10/2024
  •  Up to 2 Gbit/s in down speed
  •  Up to 600 Mbit/s in up speed
  •  180 included TV channels
  •  Free calls to fixed + mobile lines
  •  12-month contract
  •  English helpline
€29.99/month for 6 months
Then €51.99/month
📞  +33 9 77 55 72 27

Subscribe online Subscribe online

 Free Callback
orange
Livebox Max Fibre
Discount until 09/10/2024
  •  Up to 5 Gbit/s in down speed
  •  Up to 1 Gbit/s in up speed
  •  180 included TV channels
  •  Free calls to fixed + mobile lines
  •  12-month contract
  •  English helpline
€34.99/month for 6 months
Then €57.99/month
📞  +33 9 77 55 72 27

Subscribe online Subscribe online

 Free Callback
orange
Série Spéciale Livebox Fibre
Valid on 04/09/2024
  •  Up to 400 Mbit/s in down speed
  •  Up to 400 Mbit/s in up speed
  •  180 included TV channels
  •  Free calls to fixed lines
  •  12-month contract
  •  English helpline
€39.99/month
📞  +33 9 77 55 72 27

Subscribe online Subscribe online

 Free Callback

SFR

SFR offers a few options for Internet in zones non-dégroupées, which vary in price:

NameInternetTelevisionFixed Telephone LineAdditional Notes
sfr logo


Offre Internet Seul
(Internet only): €21.99/month
(+ obligatory €1/month to have
Internet access on smartphones, tablets & computers)

ADSL/VDSL2Not includedNot included
  • + €3/month for modem rental (possibility to purchase the modem)
  • Must have an active fixed telephone account
  • Account opening fee: €39
  • Minimum 12-month engagement
sfr logo


Box de SFR: €31.99/month
(+ obligatory €1/month to
have Internet access on
smartphones, tablets & computers)

ADSL/VDSL2 
  • Free calling to continental France + DOM TOM countries
  • Free calling to over 100 international destinations (landlines)
  • + €3/month for box rental
  • Additional services: 10 Go storage space on the SFR Cloud
  • Account opening fee: €39
  • Minimum 12-month engagement (€49 account closing fee)
sfr logo


Box Starter de SFR:
€41.99/month
(+ obligatory €1/month to
have Internet access on smartphones,
tablets & computers)

ADSL/VDSL2SFR TV: 200 channels
  • Free calling to continental France + DOM TOM countries
  • Free calling to over 100 international destinations (landlines)
  • + €3/month for box rental
  • Additional services: 10 Go storage space on the SFR Cloud
  • Minimum 12-month engagement (€49 account closing fee)
sfr logo


Box Premium Pro de SFR:
€76.99/month
(+ obligatory €1/month to have
Internet access on smartphones,
tablets & computers)

ADSL/VDSL2SFR TV: 200 channels
  • Free calling to continental France + DOM TOM countries
  • Free calling to over 100 international destinations (landlines)
  • 2 phone numbers (regular fixed telephone line + VOIP fixed telephone line)
  • + €3/month for box rental
  • Additional services: 10 Go storage space on the SFR Cloud
  • 8h-guaranteed return to service in event of interruption
  • Account opening fee: €39
  • Minimum 12-month engagement (€49 account closing fee)

Bouygues Telecom

Bouygues Telecom has one offer for customers in zones non-dégroupées:

NameInternetTelevisionFixed Telephone LineAdditional Notes
bouygues telecom logo


BBox: €30.99/month

ADSL/VDSL2Up to 150
  • Free calling to continental France + DOM TOM countries
  • Free calling to 120 international destinations (landlines)
  • Fee to open an account: €50
  • Fee to close an account: €59 (may be reimbursed if equipment returned within 30 days)

Free

Free has one offer in zones non-dégroupées:

NameInternetTelevisionFixed Telephone LineAdditional Notes
free mobile logo


Freebox Crystal: €35.98/month

ADSL/VDSL2Not included
  • Free calling to continental France + DOM TOM countries
  • Free calling to over 100 international destinations (landlines)
  • No minimum commitment
  • Fee to open an account (if phone line has been cut): €39.99
  • Fee to close an account: €49

Satellite Internet

If broadband speeds are particularly slow in your area, it may be worthwhile investing in satellite Internet. Depending on the plan chosen, Internet via satellite can reach speeds comparable to broadband in urban areas (up to 22Mb/s). However, satellite Internet does involve a considerable investment, and high-data volume plans can be expensive. Find out more about satellite Internet in our guide.

Satellite internet offers available on 05/09/2024
Offer Included services Price
nordnet
Offre satellite Neosat Vital
Valid on 04/09/2024
  •  Up to 100 Mbit/s in down speed
  •  Up to 5 Mbit/s in up speed
  •  Limited calls
  •  No contract
€34.9/month for 6 months
Then €39.9/month
📞  +33 9 77 55 72 27 Subscribe online

 Free Callback
nordnet
Offre satellite Neosat Idéal
Valid on 04/09/2024
  •  Up to 150 Mbit/s in down speed
  •  Up to 5 Mbit/s in up speed
  •  Free calls to fixed + mobile lines
  •  12-month contract
€44.9/month for 6 months
Then €54.9/month
📞  +33 9 77 55 72 27 Subscribe online

 Free Callback
nordnet
Offre satellite Neosat Ultra
Valid on 04/09/2024
  •  Up to 200 Mbit/s in down speed
  •  Up to 5 Mbit/s in up speed
  •  297 included TV channels
  •  Free calls to fixed + mobile lines
  •  12-month contract
€64.9/month for 6 months
Then €79.9/month
📞  +33 9 77 55 72 27 Subscribe online

 Free Callback

Comparison of Internet Offers in Zones Non-Dégroupées

NameInternetTelevisionFixed Telephone LineAdditional Notes
orange logo
Livebox: €31.99/month the first year, then €36.99/month

(check for temporary promotions for new clients)

ADSL/VDSL2160 channelsFree calling to continental France + DOM TOM countries

Free calling to 100 international destinations (landlines)

Free calling to Canada & US mobile phone numbers

  • + €3/month for Livebox rental
  • No minimum engagement (€50 account closing fee)
  • Additional services: 10 Go storage space on the Orange Cloud
  • 24h customer service guarantee: Orange promises to find a customer service solution to your problems within 24h
sfr logo
Box Starter de SFR: €40/month

(+ obligatory €1/month to have

Internet access on smartphones, tablets & computers)

ADSL/VDSL2SFR TV: 200 channelsFree calling to continental France + DOM TOM countries

Free calling to over 100 international destinations (landlines)

  • + €3/month for box rental
  • Additional services: 10 Go storage space on the SFR Cloud
  • Minimum 12-month engagement (€49 account closing fee)
bouygues telecom logo


BBox: €30.99/month

ADSL/VDSL2Up to 150Free calling to continental France + DOM TOM countries

Free calling to 120 international destinations (landlines)

  • Fee to open an account: €50
  • Fee to close an account: €59 (may be reimbursed if equipment returned within 30 days)
free mobile logo


Freebox Crystal: €35.98/month

ADSL/VDSL2Not includedFree calling to continental France + DOM TOM countries

Free calling to over 100 international destinations (landlines)

  • No minimum commitment
  • Fee to open account (if phone line has been cut): €39.99
  • Fee to close account: €49

As it does not need to add on additional rental fees, Orange is your best option for an Internet + television + fixed telephone line, though prices amongst providers are quite similar.

Glossary of Telephone Phone-Related Terms
French PhraseEnglish DefinitionFrench PhraseEnglish Definition
Zone dégroupée"Unbundled zone": all providers have the same access to customer phone lines and can develop own software/networksZone non-dégroupéeOrange still controls phone lines ("local loops"); other providers must rent access from Orange to provide service
TTC (toutes taxes comprises)All taxes includedHT (hors taxes)Price before taxes
BoxInternet modemSans engagementContract-free
Frais de résiliationAccount closing feeFrais de mise en service/d'ouvertureAccount opening fee