Whether you have a question about your bill from Coriolis, or wish to sign up or cancel your plan, find out all of the ways to reach Coriolis customer service here.
Online
You have four options for reaching Coriolis customer service online:
- By filling out a request for help on their website
- By accessing customer service via your online personal space (espace client)
- By chat or webcam for the hard of hearing
- On Facebook: Coriolis's community manager is quite responsive
Over the Phone
Coriolis customer service is available Monday through Friday from 9 am to 7pm, and Saturday from 9am to 6pm.
| Service Required | Telephone Number | Notes |
|---|---|---|
| New Customers | 09 69 32 94 77 | Free when dialed from a landline in France |
| Mobile Phone Help | 901 (deducted from your calling time), or 09 69 32 10 40 (free when dialed from a landline in France) |
You can leave a message for customer service help after hours |
| ADSL Internet Help | 09 69 39 55 30 | 0,12€+0,01€/min when dialed from a number associated with the Coriolis box Free when dialed from a fixed line with Orange |
| Fiber Optic Internet Help | 09 70 71 55 55 | Free when dialed from a fixed telephone line in France |
By Post
For cancellations and complaints, send a letter to:
Coriolis Télécom - Service client
TSA 21986
92894 NANTERRE Cedex 9
If when making a complaint you are unable to resolve your concern, you can take your complaint to:
Service Consommateur Coriolis Télécom
TSA 31116
92289 Suresnes CEDEX