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In short
Coriolis customer service: all your options at a glance
Coriolis customer service is available Mon–Fri 9am–7pm and Sat 9am–6pm. New customers call 09 69 32 94 77 (free from a French landline); existing mobile subscribers dial 901 or 09 69 32 10 40; internet customers have dedicated lines for ADSL and fibre.
New customers: 09 69 32 94 77 · Mon–Fri 9am–7pm · Sat 9am–6pm
Quick Reference
Over the Phone
Coriolis customer service is available Monday through Friday from 9am to 7pm, and Saturday from 9am to 6pm.
| Service | Number | Notes |
|---|---|---|
| New Customers | 09 69 32 94 77 | Free from a French landline |
| Mobile Phone Help | 901 (from Coriolis mobile) or 09 69 32 10 40 | 901 deducted from calling time · 09 69 32 10 40 free from a French landline · Message can be left after hours |
| ADSL Internet Help | 09 69 39 55 30 | €0.12 + €0.01/min from a Coriolis box number · Free from an Orange fixed line |
| Fibre Optic Internet Help | 09 70 71 55 55 | Free from a French fixed telephone line |
Updated in May — Source: Coriolis Telecom's website
Online
You have four options for reaching Coriolis customer service online:
- →By filling out a request for help on their website ;
- →By accessing customer service via your online personal space (espace client) ;
- →By chat or webcam for the hard of hearing ;
- →On Facebook: Coriolis's community manager is quite responsive.
By Post
For cancellations and complaints, send a letter to:
Coriolis Télécom — Service client TSA 21986 92894 NANTERRE Cedex 9If when making a complaint you are unable to resolve your concern, you can take your complaint to:
Service Consommateur Coriolis Télécom TSA 31116 92289 Suresnes CEDEX