Contact Coriolis Customer Service
Whether you have a question about your bill from Coriolis, or wish to sign up or cancel your plan, find out all of the ways to reach Coriolis customer service here.
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Online
You have four options for reaching Coriolis customer service online:
- By filling out a request for help on their website
- By accessing customer service via your online personal space (espace client)
- By chat or webcam for the hard of hearing
- On Facebook: Coriolis's community manager is quite responsive
Over the Phone
Coriolis customer service is available Monday through Friday from 9 am to 7pm, and Saturday from 9am to 6pm.
Service Required | Telephone Number | Notes |
---|---|---|
New Customers | 09 69 32 94 77 | Free when dialed from a landline in France |
Mobile Phone Help | 901 (deducted from your calling time), or 09 69 32 10 40 (free when dialed from a landline in France) |
You can leave a message for customer service help after hours |
ADSL Internet Help | 09 69 39 55 30 | 0,12€+0,01€/min when dialed from a number associated with the Coriolis box Free when dialed from a fixed line with Orange |
Fiber Optic Internet Help | 09 70 71 55 55 | Free when dialed from a fixed telephone line in France |
By Post
For cancellations and complaints, send a letter to:
Coriolis Télécom - Service client
TSA 21986
92894 NANTERRE Cedex 9
If when making a complaint you are unable to resolve your concern, you can take your complaint to:
Service Consommateur Coriolis Télécom
TSA 31116
92289 Suresnes CEDEX