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Contact Coriolis Customer Service

Sign up for a phone plan in France! Interested in a phone or broadband plan equivalent with another provider? Our Selectra English-speaking advisors can help you sign up for a plan with a French provider, for free, in a matter of minutes. Just call 09 77 55 72 27, or get a free callback. If possible, make sure you have a French IBAN and French phone number ready before the call. Announcement

Whether you have a question about your bill from Coriolis, or wish to sign up or cancel your plan, find out all of the ways to reach Coriolis customer service here.

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Online

You have four options for reaching Coriolis customer service online:

  • By filling out a request for help on their website
  • By accessing customer service via your online personal space (espace client)
  • By chat or webcam for the hard of hearing
  • On Facebook: Coriolis's community manager is quite responsive

Over the Phone

Coriolis customer service is available Monday through Friday from 9 am to 7pm, and Saturday from 9am to 6pm.

Coriolis Customer Service Numbers
Service Required Telephone Number Notes
New Customers 09 69 32 94 77 Free when dialed from a landline in France
Mobile Phone Help 901 (deducted from your calling time), or
09 69 32 10 40 (free when dialed from a landline in France)
You can leave a message for customer service help after hours
ADSL Internet Help 09 69 39 55 30 0,12€+0,01€/min when dialed from a number associated with the Coriolis box
Free when dialed from a fixed line with Orange
Fiber Optic Internet Help 09 70 71 55 55 Free when dialed from a fixed telephone line in France

By Post

For cancellations and complaints, send a letter to:

Coriolis Télécom - Service client
TSA 21986
92894 NANTERRE Cedex 9

If when making a complaint you are unable to resolve your concern, you can take your complaint to:

Service Consommateur Coriolis Télécom
TSA 31116
92289 Suresnes CEDEX