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Contact Coriolis Customer Service

Whether you have a question about your bill from Coriolis, or wish to sign up or cancel your plan, find out all of the ways to reach Coriolis customer service here.

coriolis logo


You have four options for reaching Coriolis customer service online:

  • By filling out a request for help on their website
  • By accessing customer service via your online personal space (espace client)
  • By chat or webcam for the hard of hearing
  • On Facebook: Coriolis's community manager is quite responsive

Over the Phone

Coriolis customer service is available Monday through Friday from 9 am to 7pm, and Saturday from 9am to 6pm.

Coriolis Customer Service Numbers
Service Required Telephone Number Notes
New Customers 09 69 32 94 77 Free when dialed from a landline in France
Mobile Phone Help 901 (deducted from your calling time), or
09 69 32 10 40 (free when dialed from a landline in France)
You can leave a message for customer service help after hours
ADSL Internet Help 09 69 39 55 30 0,12€+0,01€/min when dialed from a number associated with the Coriolis box
Free when dialed from a fixed line with Orange
Fiber Optic Internet Help 09 70 71 55 55 Free when dialed from a fixed telephone line in France

By Post

For cancellations and complaints, send a letter to:

Coriolis Télécom - Service client
TSA 21986
92894 NANTERRE Cedex 9

If when making a complaint you are unable to resolve your concern, you can take your complaint to:

Service Consommateur Coriolis Télécom
TSA 31116
92289 Suresnes CEDEX

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