How to Contact Planète OUI

planete oui

Planète OUI is an alternate energy supplier that specialises in electricity that comes from 100% renewable sources. Small power consumers (those with a puissance de compteur at 3 kVA) will find cheaper rates with Planète OUI than with the EDF regulated tariffs.

Planète OUI English-Speaking Customer Service

Planète OUI does not currently operate English-speaking customer support.

However, to sign up for a Planète OUI plan, you can take advantage of Selectra's English-speaking customer service at 09 87 67 37 93 or its free callback service (Monday to Friday from 8.30 am to 8 pm, Saturdays from 9.30 am to 6 pm).

Planète OUI Contact Information

Planète OUI
Service Commercial / Service Client
2 rue Hegel
Parc Euratechnologies

Planète OUI Telephone Numbers and email

You can reach Planète OUI at 09 74 76 30 19, Monday through Friday from 9am to 6 pm. This number is free when dialled from a fixed telephone line in France. Planète OUI also has a number dedicated to self-consumption queries, which is 09 74 59 21 73.

You can aslo contact Planète OUI via email, at [email protected] for general queries, and [email protected] for anything to do with self-consumption.

When to Call Planète OUI Customer Service?

Average waiting times Monday Tuesday Wednesday Thursday Friday
Morning (10 am-12 pm) Medium Medium Low
Midday (12 pm-1 pm) Low
Afternoon (2 pm-6 pm) Medium

Planète OUI Headquarters

Planète OUI's headquarters are located at
2 rue Hegel
Parc Euratechnologies
59160, Lille/Lomme.

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