Our English-speaking advisors are available:

09 87 67 37 93 Free callback
Menu


You are here

How to Switch Energy Suppliers in France

Need help setting up your utility services in France?Our English-speaking advisors are available Monday to Friday from 8:30 am to 8 pm and Saturday from 9:30 am to 6 pm, to help you find the energy plan and supplier that meet your needs.
Just call 09 87 67 37 93, or ask for a free callback

  • The Basics
  • Switching providers can save you several hundred euros per year on energy bills.
  • There's no risk: Your meter stays the same, service quality is unaffected, and you can return to regulated tariffs at any time with no penalty
  • Switching provider is as simple as a phone call! No extensive paperwork: all it takes to switch providers is a simple phone call. The new provider will terminate your previous contract with your former provider on your behalf 
  • No cancellation penalty nor activation fees can be charged. It's the law!

The Freedom to Choose Your Energy Provider

A simple and risk-free process

  • Switching suppliers does not affect your electric or gas meter, nor does it affect the quality of your service.
  • The energy provided remains exactly the same, regardless of the chosen provider. Every provider is connected to the same distribution grid and electrons do not discriminate!
Enedis & GRDF logos

ERDF (now Enedis) & GRDF deliver your energy, but you must contact an energy supplier to start energy service in France

Two independent distribution grid operators (Enedis for electricity and GRDF for gas) deliver power and gas to residential consumers. Enedis (formerly ERDF) and GRDF's technicians are responsible for meter readings, new service installation, service activation and deactivation, and distribution network maintenance. 

While there is only one distribution grid operator per energy source, in France you have a choice of energy supplierSwitching suppliers is easy - you don't have to take any steps to terminate your previous energy contract (your new provider does it directly), and the process is overseen by the National Mediator for Energy, which ensures that no-double billing problems occur.

Switch at any time for free!

Switching energy provider

You can switch providers at any time. Unlike internet and phone providers, energy providers in France are not allowed to impose commitment periods to their customers. This applies to all customers (residential or business) with a power capacity between 3 and 36 kVA. This means that consumers can go back to the regulated tariffs at any time (principle of reversibility), or switch suppliers without penalty.

What Offers are Available?

Energy providers in France

You have a choice of energy supplier in France

You have two main choices for your electricity or gas supply:

  1. Regulated tariffs for electricity and gas: sold by the historical providers (EDF and Engie). Their prices are controlled by public authorities.
  2. Competitive pricing offers, which are offered by both the historic providers and by newer suppliers. By choosing one of these offers, you can save on your energy bill.
Examples of electricity offers
Offer Pre-tax Subscription Price Pre-tax kWh Price Commitment
Lampiris
Offre Electricité Verte
Same as the regulated tariffs  % discount on the regulated tariffs (at time of subscription)
Green electricity
No commitment
Direct Energie
Offre Directe Electricité
Same as the regulated tariffs  % discount on the regulated tariffs No commitment
Planete Oui
Offre d'électricité
 % less than the regulated tariffs Same as the regulated tariffs
Green electricity
No commitment
EDF
Regulated tariffs for electricity
Regulated tariffs Regulated tariffs No commitment

 

Examples of natural gas offers
Offer Pre-tax Subscription Price Pre-tax kWh Price Commitment
Lampiris
Offre Gaz
Same as the regulated tariffs  % discount on the regulated tariffs (at time of subscription) No commitment
Direct Energie
Offre Directe Gaz
Same as the regulated tariffs  % discount on the regulated tariffs No commitment
GDF Suez Engie
Regulated tariffs for gas
Regulated tariffs Regulated tariffs No commitment

 

Interested in switching?
Call 09 87 67 37 93 or ask for a free callback (Selectra — M-F 8.30am-8pm; Sat 9.30am-6pm)

Green electricity providers

You can save on energy and be eco-friendly at the same time!

Reasons to switch suppliers

There are plenty of reasons to compare energy supply options in France:

  1. Save on electricity and gas prices: some providers offer fixed prices, while others offer indexed prices that follow the evolution of regulated tariffs. Either option can save you money on your energy bills
  2. Improved customer service quality: customer focus can be an important element of your decision. For instance, Direct Energie has been elected "customer service of the year" in 2016.
  3. Support renewable energy: most providers offer green energy, often at highly competitive prices. For instance, Lampiris's "Offre Electricité" combines a  % discount on the pre-tax kWh regulated tariff, with electricity coming from 100% renewable sources.

How to Switch Providers

Here are a few guidelines for an easy energy switch:

  1. Do not terminate your previous subscription before signing up for a new one. The new provider will do it for you directly, which will enable you to avoid unnecessary activation fees.
  2. Compare the existing offers and subscribe!

All you will need to switch suppliers is:

  • Your complete address details (including your floor, apartment number, etc.).
  • Your last electricity / gas bill. You may be asked for your meter number or site ID (PDL for power and PCE for gas).
  • A recent meter reading.

That's it! You can call your chosen supplier directly, or contact one of our English-speaking advisors at 09 87 67 37 93 (M-F 8.30am-8pm; Sat 9.30am-6pm) or ask for a free callback for advice about the best offers

Glossary of Electricity-Related Terms
French Term English Definition What it's For
Tarif réglementé (may also be referred to as the "tarif bleu" Regulated rate Regulated rate option offered by EDF (electricity) or Engie (gas - formerly GDF Suez). Regulated rates are set by French authorities
Prix de l'abonnement Monthly charge Fixed monthly charge to cover administrative/billing costs
Puissance du compteur Meter power capacity Determines how much power capacity you have delivered to your home, which affects the rate you pay for electricity